Ratings based on 778 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from LI, NY

Contemporary hotel with easy access

Posted Oct 23, 2014
The environment was nice and the staff were very helpful. The room had a nice view and was clean and comfortable. I ate breakfast there one of the days and it was good. Only drawback was few outlets for plugging in electronics and you have to pay for internet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sierra Nevadas, CA

Great hotel, expensive parking and internet.

Posted Oct 21, 2014
Pros: Comfy bed, nice hotel.
Cons: Parking could be cheaper and internet could be much more affordable.
Location: At the end of the runway at SFO. There is a park across the street, and Bart over the freeway. IN and out over the freeway too.
This hotel is super nice and in a great area. This part of the bay is my favorite. I got to the hotel after a bicycle ride and the person at the counter was friendly but looked at me like I was not able to afford my room. The parking was almost $25 and DOES have in and out privileges. The internet at this hotel is pricey at $15, but works really well. I loved the super soft beds and really cool rain shower.
2 out of 5
by A verified traveler

It's no Venetian Hotel

Posted Oct 21, 2014
Cons: Cleaning and be sure TV's are working
Dirty shower that didn't drain, TV didn't work. Paid for a deluxe room, nothing deluxe about it. You can hear and feel planes going over.
3 out of 5
by A verified traveler from San Francisco

Expensive for the quality

Posted Oct 18, 2014
Pros: Close to airport.
Cons: Staff appropriately.
We drove in from San Jose to stay the night because we had a very early flight in the morning. We checked in and left our luggage to be taken to our room while we returned a rental car. We returned in about 45 minutes and our luggage was still not in our room. I had to call twice to finally get it. Service at the hotel was slow, we were told it was a 30 minute wait so we went back to our room. When we got back to the restaurant people were just walking in and taking tables without putting name on list, we felt that was bad management. Those folks were getting served before we were. Seemed understaffed. Pretty pricy and the room was mediocre. Won't stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to SFO.

Posted Oct 12, 2014
Nice Hotel a short drive from SFO. No Airline noise We had dinner in the Hotel restaurant and it was quite good!
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Comfortable, clean, friendly

Posted Oct 10, 2014
Great hotel! Spotless and comfortable. The staff was so sweet and very accommodating.
5 out of 5
by A verified traveler

Great location, great staff

Posted Oct 9, 2014
Emergency stay because my mom got sick on the plane landing in SFO. Booking and hotel staff were super. Peaceful place for a harried treveller.
4 out of 5
Recommended
for Everyone
by A verified traveler from southern cali

Westin San Francisco

Posted Oct 7, 2014
Accommodations were nice, have to pay for parking, and internet access. Friendly staff
2 out of 5
by A verified traveler from Indiana

Nice but you have to pay for WiFi and Parking

Posted Oct 7, 2014
Pros: The room and bathroom were nice. The indoor pool was beautiful.
Cons: Include WiFi and parking.
Location: Great restaurant called "New England Lobster" within walking distance.
Nice hotel close to airport but not a bargain. Had to pay for WiFi and $23 a night to park. Would not stay here again for the price.
3 out of 5
by A verified traveler from D

Hotel was nice

Posted Oct 7, 2014
Did not like the fact there was a $23 charge for parking my rental vehicle overnight. I won't be staying there again. I have stayed at other hotels there and not had to pay for parking.