Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Clarita,Ca

Great SFO airport hotel.

Posted Nov 24, 2014
Pros: Very comfortable and great staff.
Staff was very professional and polite. Room was very clean and comfortable. In fact, it was probably the most comfortable bed I ever slept in at a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

restful stay

Posted Nov 24, 2014
Pros: Felt welcomed. A helpful and courteous front desk.
Cons: bath / shower tile grout needed cleaning attention
A gym, a pool, a restaurant on the premise - easy to "stay in" with everything right there. A restful nights sleep. A great launching point to SFO - Westin has an airport shuttle.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Nice hotel close to the airport

Posted Nov 20, 2014
Nice room and had an indoor pool- great for the kids!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Posted Nov 18, 2014
Nice hotel, but doesn't have any of the basics that you would expect from one. For example, you have to pay for wifi in the room, breakfast, parking. I expected these things so was disappointed when the Westin did not deliver.
3 out of 5
by A verified traveler

Way too noisy

Posted Nov 16, 2014
Very noisy. Right by the airport so you feel k Like the planes r landing on the roof. The windows shake So many better hotels in this area. Choose another one. We will!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2014
Room was clean. Could use some upgrades. Very close to airport which was nice. Our room overlooked the airport. Did not hear too many planes. Would recommend the bay view rooms.
3 out of 5
by A verified travelerfrom California

night at the airport before an early flight

Posted Nov 11, 2014
Pros: Close to the airport.
Cons: Fix the plumbing. Get more people at registration. Replace the bedding with something that doesn't weight 93,000,000 pounds and that's not so hot.
There was a long line (10+ people) at check in and only one clerk to assist all those people. ALL of them. They needed at least one more clerk but nobody came to help out. Safeway has better customer service! The toilet kept flushing all night long. European duvet-style bedding was very heavy and way too hot. The housekeeping carts stayed in the hall all night, which is unsightly and made it hard to wheel luggage to and from our room. Room was quiet (except for the toilet) but I would pick any other airport hotel instead of this one next time. Not at all what I expected from a name brand like the Westin.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tx

Housecleaning

Posted Nov 7, 2014
Had two rooms booked through Expedia. Neither was cleaned after first night's stay. Only there two nights.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London ON

Excellent hotel when flying out of SFO

Posted Nov 5, 2014
Pros: Location to airport.
Cons: Free Wifi
Hotel is nice and typical of a Westin. It also has a free shuttle to the airport, which leaves frequently.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2014
Incredibly comfortable (and quiet) lodging, even though it's just a few minutes from San Francisco International Airport. Their airport shuttles are also reliable and convenient. Westin wonderful!