Ratings based on 4,580 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2014
Clean room and very comfortable bed. I'm very pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Excellent location, good food in restaurant/bar area. Great deal for the price.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Vail, CO

Could Not Have Been Better

Posted Sep 24, 2014
Pros: My corner room with a wonderful view and great light; everything that I needed was provided; quick response to questions; best location; cleanliness.
Cons: Plusher towels.
Location: I was visiting my son and the hotel is located close to him.
Easy check-in, prime location, great staff, terrific, quiet room (floor to ceiling glass windows are wonderful!), quick service, great bed. Everything was, actually, perfect. And I am particular about all of these things. Would stay there again in a heartbeat - in fact, I will!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Excellent stay

Posted Sep 23, 2014
Two colleagues and I stayed at the Westin for 3 nights in total. Our deluxe room was clean and comfortable. The gym was clean and supplied cold and dry towels. The hotel restaurant was also quite enjoyable for our lunch. It's a great location for our walk to a conference at the Moscone center.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great hotel in centre city

Posted Sep 23, 2014
Pros: Quiet, handy to shopping and dining. Courteous staff
Fantastic hotel in heart of shopping and dining area. Friendly staff, clean and VERY comfortable beds
2 out of 5
by A verified traveler from LA

Posted Sep 22, 2014
Great location, room was nice but clearly the previous guest smoked although is a non smoking property. Everything including the sheets smelled like smoke. Valet Parking is crazy expensinve $60 per 24 hours. Staff was really nice.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Good Hotel in SOMA..

Posted Sep 20, 2014
Cons: Free internet. in california especially to pay $15/night for wireless is simply wrong..
Location: Union Square, 15min walk to Giants stadium
Very clean and well situated as its close to Union square and market and mission. I stayed for 5 nights for work and hence didnt really use any hotel facilities besides the gym which had everything i needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Central Location

Posted Sep 17, 2014
Pros: Clean, friendly, good bar & restaurant. Good location for shopping, restaurants, China Town and to walk to Ferry Building/Piers.
Location: Close to Bloomingdales, Westfield, Macy's, Union Square all within walking distance. 30min walk to Colt Tower/Ferry Building/Piers.
Stayed for three nights in September 2014. Room, service, bar restaurant all excellent. Had a nice view of Yerba Buena Gardens. If you've got a car, stick it in the Moscone car park down the road and walk up to save on the Valet parking charges. Or ditch your rental for the time you're in the city & hire a new car when it's time to move on. More a problem of the city than the hotel, but being centrally located meant navigating around hordes of panhandlers looking to tap the tourists. Top tips: stay above 5th Street if walking, don't look/act like a tourist, know where you're going before you set off so you're not checking maps and looking lost.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 15, 2014
Pros: The bed was very comfortable!
Cons: Free WIFI! Space in mini-fridge for personal items.
This Westin was a very nice hotel to stay at during my home hunting trip in San Francisco. The staff was very friendly, although they never held doors for me like they did other guests when I would walk in or leave and I believe this is due to the fact that I look very young and like a college student. The valet service was very fast and I liked how convenient the system is. All you do is text a number when you're ready for the car and it's there in 10 minutes. Very efficient. I was very disappointed that they don't offer Free Wifi in hotel rooms. For as much as you pay for the rooms and parking, this should absolutely be complimentary. I think the mini-fridge system is a neat idea (charges when you take something out), but it kept me from providing my own drinks in there and that was a little annoying. Overall, my stay was very comfortable and the staff was very friendly. I recommend it to anyone who wants a good location and doesn't mind paying extra for other items.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Good overall experience! Walking distance to union square.