Ratings based on 2,125 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted May 24, 2015
Grelt hotel when you are in town for a few days. Easiest access to shopping, dining, sightseeing. Restaurant is a great place to hang out for shorter business meetings. Rooms are small.
for Everyoneby A verified travelerfrom seattle
Charming clean comfortable in European way.Posted May 24, 2015
Small number of rooms compared to Hilton size hotels, so cozy. Great restaurant!
for Everyoneby A verified travelerfrom Denver
Nice Boutique Hotel Close to ShoppingPosted May 20, 2015
Pros: Nice charm! Close to shopping.
Cons: Street noise carried through some of the rooms
Location: Shop until you drop.
Hotel has been recently renovated and it looks great! The rooms are comfortable, the staff friendly and the location is great if you love to shop.
for Everyoneby A verified travelerfrom Ontario Canada
excellent locationPosted May 20, 2015
Upon check in we experienced a few minor issues but they were immediately looked after and we enjoyed the rest of our stay. The staff were very helpful and pleasant. Loved the location too!
for Everyoneby A verified travelerfrom valencia
IDEALPosted May 18, 2015
recomendado 100% esta en el centro, cerca de todo, muy buen hotel volveria a reservarlo
for Everyoneby A verified travelerfrom san fran, ca
nicePosted May 18, 2015
short stay but very nice rooms. good experience. the staff was excellent and the decor made it a fun atmosphere. the beds are nice. our room was on the smaller side. the restaurant and cafe was a good way for us to experience nice dining while being downtown. overall we enjoyed it.
for Everyoneby A verified travelerfrom Calgary, AB Canada
excellent location, super convenient, great lobbyPosted May 17, 2015
Pros: Location location location
Cons: front desk staff during the day were less than accommodating. Not friendly, ignored my request to have the sink drain looked at in our room.
Location: Union Square, all hop on hop off tour buses just steps away, all shopping within walking distance. Trolley line right outside the front door.
Second time I've stayed at this hotel. Trolley line just outside the front door. Steps from Union Square. Excellent location, restaurant great for breakfast. $15 shuttle ride to/from the airport.
for Everyoneby A verified travelerfrom east bay
Great location! Very nice room very clean.Posted May 15, 2015
Love how close we are to everything with hotel. But the staff is not very friendly. Very snobby don't understand in a business that you rely on people to come back or recommend you. You don't smile or say hello in every position? I stay at the Westin down the street for business a lot and they would never let you enter the hotel without a hello.
for Everyoneby A verified travelerfrom Philippines
A great hotel in a central locationPosted May 12, 2015
Pros: I like the free wifi and free breakfast.I like the central location of this hotel.
Cons: maybe provide microwave to long staying guest.and definitely, faster wifi.
Location: This hotel is in central location.It is near the cable car,hop-on hop off buses and the train station.Restaurants and shopping centers are here.
I like this hotel very much !!!It is centrally located .It is steps away from the cable car turn-around.It is located near restaurants, shopping centers like Macy's and Hop on Hop off buses.The staff are helpful and kind most specially PAM and Daniel (you guys are the best!!!!)..The rooms are alright .Get their junior suite for bigger space.The wifi is free and so is the breakfast.
for Everyoneby A verified travelerfrom Albuquerque, NM
Great Location!Posted May 8, 2015
Staff is friendly & helpful. Nice Itslian restaurant as well as lobby bar that offers open air seating on Powell, Queen room was much smaller than the double/double our travel companions had. If you want a quieter room request an interior room. We had a room facing the street and slept just fine. We actually enjoyed hearing a saxophonists playing on the corner each night. Earplugs are provided at front desk if you need them. It is a big city, and you cannot beat the location & price Just steps away from Union Square!