Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Close to centre of town. Nice place

Posted Mar 2, 2015
Good experience. Would recommend. Stayed there twice in a few weeks. Nice place with a good atmosphere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
I stayed at the W as I was in town for a convention and the location was ideal for ensuring a very short commute as well as convenient location to great places to eat.
3 out of 5
by A verified travelerfrom Helsinki

Only OK vs. the price

Posted Jan 21, 2015
It's a nice hotel but with the price you pay, you expect a lot and that wasn't met. A lot of details that bug me a bit when I pay that much for a room.
5 out of 5
Recommended
for Families
by A verified travelerfrom la paz bcs

Hotel de diseño con mucho ambiente

Posted Jan 13, 2015
Pros: El diseño del lobby, el personal muy eficiente y amable
Cons: Ofrecer cuartos con vista si hay disponibilidad, aunque sea por un extra
Location: Cerca del centro todo caminando
Nos gustó mucho aunque la razón de escogerlo era su cercanía del museo de arte contemporáneo que esta cerrado hasta el 2016 :( pero es moderno, con mucho ambiente en su bar y restaurante, los cuartos divertidos las camas comodisimas, y bien ubicado, el personal muy amable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom la

good place

Posted Jan 12, 2015
great. Hotel. Stay there. Very cool places. Worth the doe.
2 out of 5
by A verified travelerfrom Toronto, Ontario

Centrally located, but disappointed with hotel

Posted Jan 9, 2015
Pros: Location.
Cons: Staff could be more accomodating and hotel overall could use a spruce-up
Location: things to do nearby: museum of modern art, all the great shopping + boutiques are steps away. easy access to trams to reach the piers/waterfront.
We loved the fact that the hotel was centrally located and close to everything -streetcars, subway, etc..Did not find the hotel staff helpful, and found the hotel itself run-down - cramped lobby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Nice hotel

Posted Dec 30, 2014
Nice hotel and close to many amazing places for visiting.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ny ny

Great location. Accessible to all attraction

Posted Dec 29, 2014
Hotel is at walking distance to all attraction. Staff is super nice and accommodating. We came as a group of three families and were accommodated with rooms next to each other. The bar and fire place are very cosy yet modern design. Breakfast at restaurant was great. The bliss spa is as good as NY with professional great technicians. The only draw back are the beds which are not very comfortable, way too soft. We all walk up every morning with a back pain but I guess that's why they have a spa in house. Will definitely go back to this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Excellent location.

Posted Dec 28, 2014
We had a great weekend. The views from the room was really nice especially during the night. The food at the cafe was pricey but very good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Superb location

Posted Dec 28, 2014
Great location & service. Carpet, bath fixtures, blinds needed update/repairs. Coffee/tea maker in the room would be really nice.