Ratings based on 493 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom fort worth, tx
Mother-Daughter tripPosted May 15, 2015
This boutique hotel is beautiful. The location is great, we walked to Union Square and caught the BART to places we wanted to visit. We enjoyed complimentary breakfast, snacks, and evening wine and tea at the hotel. We were in room 36, at 1:45 am Thursday experienced a 15 minute burst if noise from a pub across the street. Everything was enjoyable!
for Everyoneby A verified traveler
schön und irgendwie romantischPosted May 14, 2015
sehr schönes Hotel mit großen Zimmern. Sehr nettes Personal! Gutes WiFi! Parken teuer, wie überall. Lage perfekt!
for Everyoneby A verified travelerfrom San Diego
amazing find in San FranciscoPosted May 4, 2015
Pros: Breakfast. Free Soda. Free Tea and Coffee. Location. Fireplace in room
I booked this Hotel for my parents who are 70 and were visiting SF. They couldn't stop raving about it when they returned. Believe me it's very hard to impress these two, so well done White Swan! I will stay with you when I am next in Northern California
for Familiesby A verified travelerfrom Dallas
Anniversary TripPosted Apr 6, 2015
Pros: location, location, location
Cons: just time for a few renovations, starting to show age is all
Location: walking distance or a short cable car/cab ride to almost everything
Very nice stay, comfy bed, hotel has a lot of charm, old but well kept, altho it might be time for renovations, breakfast was nice, my hubby was disappointed not to find bacon on the menu...weather was perfect, was concerned when learned there was no air conditioning (didn't need it)... special 'shout-out' to Henry and Roberto for making us feel at home away from home. Overall, great time in San Francisco, cant wait to visit again.
for Couplesby A verified travelerfrom Tokyo
ユニオンスクエアから徒歩圏の可愛いプチホテルPosted Apr 5, 2015
for Everyoneby A verified travelerfrom New York, NY
Totally charmingPosted Mar 9, 2015
Pros: The fireplace, the decor, the breakfast, the tall, comfortable bed, valet parking.
Cons: Hallways are a bit funky with boxes of stuff stashed at the end of some of them.
Location: Great location in the heart of SF with Chinatown, Union Square and cable cars very close.
Lovely small hotel with gas fireplaces, original features such as an old cage elevator, 60's London artifacts and a very delicious breakfast included in the price. Our bed was very comfortable and the room was spacious. Our room faced the street and there is a bit of noise from the bar on the opposite side. If you are sensitive ask for a non-street facing room. Staff was helpful and polite. I would definitely stay here again.
for Everyoneby A verified traveler
Pleasant respite in convenient locationPosted Feb 25, 2015
Pros: The friendly staff, quiet rooms, the breakfast was so much more than just continental and the location was convenient.
Cons: We have no needs that were not met during our stay.
Location: Very convenient to city center dining and shopping.
Having stayed in big hotels in downtown San Francisco and never really satisfied, we decided to look for something different this time round. Still wanting convenience to all the dining, shopping and transportation options, we decided to try the White Swan. We were so pleasantly surprised. We booked a Deluxe King room - it was quiet, clean, relaxing size, had all the amenities to make our stay comfortable. The staff were always pleasant, polite, helpful and kind. The decor fit the bill of a boutique hotel with attention to interesting detail. There was wine and hours d'oeuvres available pre-dinner; cookies or snacks available during the day. We were able to walk or use Uber conveniently to all the places we needed to go and explore. We did not utilize a car or parking while on this visit as public transport was sufficient for our needs. This will be our preferred stay when in San Francisco.
for Everyoneby A verified travelerfrom Chicago
Superior B&BPosted Feb 24, 2015
Cons: New mattress. Old elevator fine except that closing mechanism is hard to manage.
Location: Steep walking on hill. Cable car a block away. A few restaurants close.
Excellent B&B. Unusually good, fresh breakfast. Wine and hors d'oeuvre at cocktail hour. We had an attractive, spacious room with fireplace. Agreeable staff helped with luggage, called taxis.
for Everyoneby A verified travelerfrom Scottsdale, AZ
Excellent staff, great location, great breakfasts!Posted Feb 22, 2015
Pros: Staff and location.
Location: Walking distance to china town, Pier 39 if you are up to a 35 minute walk, union square - and piles of great restaurants and bars.
Fast efficient, friendly staff. The breakfasts are great, and the happy hours (wine and snacks) were very enjoyable in the warm living room like environment. The building is a character building, so you will not have a "new building experience", but everything is clean and well maintained. This is akin to the comfort and quaintness of a b&b, but in an old/small apartment building. Highly recommend.
for Couplesby James
Posted Feb 20, 2015 on Hotels.com