Ratings based on 1,870 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom AZ

Posted Mar 30, 2015
Pros: Overall, reasonable price for SFO location and 1-2 night stay. However, 2nd floor room was older/inferior to previous ones I booked at this hotel.
Cons: Maintain/upgrade the room (e.g., bathroom caulking was missing in spots, some moldy tiles overhead). Also, vending machines wouldn't take dollars.
Location: Poor walk score ... need to drive to get anywhere decent (e.g., to wider variety of restaurants, shops, etc.).
Overall, reasonable price for an SFO location and 1-2 night stay. Unfortunately, 2nd floor room was older/inferior to previous ones I booked at this hotel. Poor walk score ... need to drive to get anywhere decent (e.g., to wider variety of restaurants, shops, etc.). However, parking is extra, and pricey.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Rosa

Perfectly nice hotel

Posted Mar 29, 2015
Pros: Value for price
Inexpensive, near the airport, clean, comfortable. What more do you need?
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Los Angeles

Good and comfortable stay. Warm greetings by staff

Posted Mar 26, 2015
It was a pleasant experience - felt very welcome at the front desk for check-in and staff was very welcoming. I was offered to access their 10th floor bar for a cup of complementary coffee, which was very courteous! The room is clean and quiet, and the bed was comfortable. The hotel staff helped scheduled my taxi the next morning and everything went smooth and swift.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Mar 25, 2015
Great staff! Very friendly. Very clean room, good food at the west bay cafe, and great amenities. Highly recommend!
2 out of 5
by A verified travelerfrom A

Need new carpet

Posted Mar 24, 2015
We were in a non-smoking room and there were burn marks and filth all over the carpet. The lobby was getting carpet cleaned and it should've been removed versus clean it so old looking.
1 out of 5
by A verified travelerfrom salem ore

One night stand

Posted Mar 23, 2015
I would not recommend it's horrible carpet wore duty bathroom noise toilet . Plus $20 parking. Not worth the money.
3 out of 5
Recommended
for Everyone
by A verified traveler

different room

Posted Mar 22, 2015
Reserved one King bed room but assigned double bed room actually, but hotel shuttle service is quite convenient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Posted Mar 20, 2015
Stayed 3 nights. Room was clean, quiet and hotel was nice. Very pleasant staff. Good food in the restaurant downstairs was really tasty, a little pricey. Easy access to the highway. Very close to little eateries, starbucks etc. Bed not that comfy but must hotel beds aren't. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 17, 2015
overall I had a pleasant experience, staff was friendly, helpful, the room was comfortable, clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 16, 2015
Staff was very nice and extremely attentive to our needs