Reception

Reviews of El Camino Inn

2 out of 5
El Camino Inn
7525 Mission St, Daly City, CA

Reviews

6.6
Rating 10 - Excellent. 96 out of 757 reviews" "
Rating 8 - Good. 265 out of 757 reviews" "
Rating 6 - Okay. 221 out of 757 reviews" "
Rating 4 - Poor. 100 out of 757 reviews" "
Rating 2 - Terrible. 75 out of 757 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good budget friendly simple rooms, area is good, the owners, staff, housekeeping are very nice. can get a nice low cost and good breakfast at wendys about just a block away. and a donut place within walking distance also :)
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Allen, thank you for your kind words and for choosing to stay with us. We're delighted to hear that you enjoyed our budget-friendly rooms and found our location convenient. It's wonderful to know that our owners, staff, and housekeeping team provided you with excellent service throughout your stay. We're also glad you found some nearby dining options to your liking. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best Regards,El Camino Inn,Customer Care Team

6/10 Okay

Diego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can reeeaally hear the neighbors. But its a good clean safe place to say! Not paying for luxury! Thanks guys
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear Diego, we appreciate your feedback and are glad to hear that you found our hotel to be a good, clean, and safe place to stay. We understand that noise can sometimes be a concern, and we apologize for any inconvenience caused by the noise from neighboring rooms. Our team is here to assist, and we encourage guests to reach out if they encounter any issues during their stay. We hope to have the opportunity to welcome you back in the future. Thank you for choosing us!Best Regards,El Camino Inn,Customer Care Team

2/10 Terrible

Yong

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had bug bite here with blood suction. I slept in the car, just took shower.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 13, 2023
Dear Yong, we sincerely apologize for the discomfort you experienced during your stay. Guest satisfaction and well-being are our top priorities, and we take reports of bugs or cleanliness issues very seriously. Our team is committed to providing a safe and clean environment for all guests, and we are actively investigating and handling the concerns you've raised. If you haven't already, we encourage you to reach out to our team directly to provide more details about your experience. We understand the importance of a positive and comfortable stay, and we're taking immediate steps to handle any issues to prevent them from occurring in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Best Regards,El Camino Inn,Customer Care Team

6/10 Okay

Kathleen

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ceiling cob web. Bathroom needs upgrade. Staff very nice. No continental breakfast as advertised.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 7, 2023
Dear Kathleen, thank you for taking the time to share your feedback about your recent stay. We appreciate your honest comments and are pleased to hear that you found the staff to be very nice. We apologize for the ceiling cobweb and the state of the bathroom, which did not meet your expectations. Your feedback is important, and we will use it to handle maintenance and upgrades where needed to improve our guests' experience. Regarding the continental breakfast, we're sorry to hear that it was not as advertised. We will review our offerings to ensure that they align with our guests' expectations and the information provided. Your input is valuable, and we hope that if you decide to stay with us again in the future, we can provide you with a more comfortable and enjoyable experience. Please don't hesitate to reach out if you have any further suggestions or concerns. Thank you for choosing our hotel, and we look forward to the opportunity to better serve you on your next visit.Best Regards,El Camino Inn,Customer Care Team

2/10 Terrible

martin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed sheets were clean and the maid had made an effort to clean the room. Unfortunately the the decor, carpets etc were worn out and the whole place is in dire need of refurbishment. The room next door appeared to be rented by the hour! (Very noisy neighbours)
Stayed 4 nights in Nov 2023
Response from Customer Care Team on Nov 6, 2023
Dear Martin, we appreciate your feedback regarding your recent stay at our hotel. It's good to know that our housekeeping staff made sure the bed sheets and your room were clean. However, we're sorry to hear that you were disappointed with the overall condition of our property. We understand the importance of keeping our facilities up to date, and we're actively working on refurbishing and upgrading various areas. We apologize for any disturbances caused by noisy neighbors during your stay. Our team is committed to ensuring all our guests have a comfortable and peaceful experience, and we'll take steps to handle such issues more effectively in the future. Thank you for taking the time to share your thoughts. Your feedback is valuable to us as we strive to improve our services and facilities. We hope to have the opportunity to provide you with a better experience on your next visit.Best Regards,El Camino Inn,Customer Care Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 22, 2023
Dear David,It's great hearing back from you and we hope you had a comfortable stay with us. We learn/improve based on the feedback we receive from guests and we hope to get additional comments from you the next time you stay with us. Have a good one! Best Regards,El Camino Inn,Customer Care Team

10/10 Excellent

Oksana

Stayed 2 nights in Aug 2023
Response from Customer Care Team on Aug 17, 2023
Hi Oksana,Thank you for taking the time to rate us on your recent visit. Based on your feedback, it looks like you had an awesome and comfortable stay. We look forward to having you back the next time you are in the area. Best Regards,El Camino Inn,Customer Care Team

2/10 Terrible

Nicole

Traveled with family
Disliked: Property conditions & facilities, room comfort
Do you want to sleep in a bathroom air fresher?
The smell!!!!!!!!!! The room smelled of strong disinfectant and bathroom air freshener. I had to go to a friend's house, take all my things with me, so that I could leave the windows open during the day. It made no difference to the smell in the room! The odor followed me everywhere I went! I don't understand why anyone would think it was acceptable to have their guests subjected to this chemical assault. I could barely sleep. I wish a brought gas mask with me. Otherwise... everything else was to be expected in a motel stay.
Stayed 2 nights in Aug 2023
Response from Customer Care Team on Aug 16, 2023
Hi Nicole,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your feedback about the room smell is noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards,El Camino Inn,Customer Care Team

2/10 Terrible

QuZhon

Disliked: Cleanliness, amenities, property conditions & facilities
Looked very rundown in spots, had to fix the tv myself, had an odor, didn’t feel inviting for sleeping in
Stayed 2 nights in Aug 2023
Response from Customer Care Team on Aug 15, 2023
Hi QuZhon,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards,El Camino Inn,Customer Care Team

8/10 Good

Joseph

Stayed 2 nights in Aug 2023
Response from Customer Care Team on Aug 15, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells like pee, wall of the bathroom has holes that’s rotten was scared something might come out like bugs or anything. Overall place are old and they overpriced.
Stayed 1 night in May 2023
Response from Customer Care Team on May 23, 2023
Dear Guest,We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards,El Camino Inn,Customer Care Team

6/10 Okay

Karen

Disliked: Property conditions & facilities
I liked that it was close to my son, whom I was visiting. It is very old and in need of updating. Very few plugs, motel had piggyback several things onto one surge protector. Lamp next to bed did not work in room. TV did not work, had only 3 stations that worked, had to unplug cable everytime you changed stations, so you would get sound. Manager was nice.
Stayed 2 nights in May 2023
Response from Customer Care Team on May 10, 2023
Dear Karen,We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We have also noted your feedback on areas of improvement concerning room condition and maintenance issues, we appreciate your pointing that out - it gives us a better perspective of our property. We would love to welcome you back and hope that you consider staying with us the next time you are in the area.Best Regards,El Camino Inn,Customer Care Team

4/10 Poor

Ken

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check-in was easy and friendly and accommodated a problem with my reservation. The room smelled of sweet/foul deodorizer and the carpet was damp. Good cheap rates.
Stayed 1 night in Dec 2022

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two block from subway. Cleaned every day.
Stayed 4 nights in Jun 2022
Response from Customer Care Team on Jun 16, 2022
Hi Timothy, Thank you for taking the time to review our hotel and for giving prospective guests relevant information about our location and proximity to the subway. It's nice that you found the room clean and that you liked the surroundings. We would love to welcome you back and hope that you consider staying with us the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Charlie

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My second time staying will be my permanent hotel go to when in Daly City
Stayed 3 nights in May 2022
Response from Customer Care Team on Jun 15, 2022
Hi Charlie, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We also appreciate that you enjoyed our facilities and that everything was to your liking. Thanks for saying that you will stay with us again - we look forward to having you back soon. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising little street noise. An older property, but clean and fairly well maintained. The only way to interact with management is through a window and the microphone does not seem to work, so it was hard to converse.
Stayed 2 nights in May 2022
Response from Customer Care Team on May 16, 2022
Hello Gretchen, Thank you for your feedback on your recent stay with us. We are glad to hear that you had a good overall impression of your stay and we hope you were comfortable. It's nice that you found the room clean and that you liked the surroundings. We look forward to having you back the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

4/10 Poor

Janice, Daly City

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very old they have mold on there curtains and bathroom, they have duck tape to hold there light cord together. The room has an nasty odor, and more . They need to burn there beds . This Hotel has so mean violations. And it cost to much . Nothing is up yo date , just there heater and the air conditioning. They blankets are so old 1975. I don’t know why the Health inspection has not been by this place
Stayed 6 nights in Apr 2022
Response from Customer Care Team on May 2, 2022
Dear Janice, We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your comment about cleanliness is noted and we will make sure to prepare the rooms better next time. We will also see what we can do about having some updates soon. Your feedback about the room smell is also noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward.  We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have. Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great place to stay with a comfortable bed, Wifi, microwave, refrigerator and Cable TV. The El Camino was conveniently located with shopping and restaurants and gave quick access to roads/freeways for my commute to Ocean Beach, Lower Pacific Heights, San Mateo, Foster City and SFO.
Stayed 2 nights in Mar 2022
Response from Customer Care Team on Apr 4, 2022
Dear Guest, It's wonderful to hear back from you and we are happy that you liked our location - we are glad you were able to visit the places that you wanted to see. It's wonderful to hear that you enjoyed the amenities and that our staff was able to impress you with the excellent service they provided. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Barbara

Stayed 10 nights in Mar 2022
Response from Customer Care Team on Mar 21, 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

6/10 Okay

Wally

Liked: Cleanliness, room comfort
Ok in DC.
Adequate accommodations, an older motel showing its age. Hot water was barely warm.. Bed was fine.
Stayed 2 nights in Jan 2022
Response from Guest Experience Team on Jan 12, 2022
Dear Guest, We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. It's nice that you found our rooms adequate. Your concern about maintenance is duly noted and we will see to it that this is addressed immediately. We will also see what we can do about having some updates to the property soon. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, El Camino Inn, Customer Care Team

4/10 Poor

richard

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room photos on Expedia was not the ones we got. The room we got had so much "air freshener" that it made everything smell like the room so days after being there cloths and coats still smell like the room. The phone didn't work, there was old food on the fridge door, the beds were sagging in the middle it took two remote to watch TV, there was one wash cloth for three adults the bathroom was tiny, but It was quiet.
Stayed 3 nights in Dec 2021
Response from Guest Experience Team on Jan 4, 2022
Dear Guest, We acknowledge your feedback. We will review all of your comments with our management team (room smell, room amenities, and some maintenance issues); we will investigate what actions we can take to improve our future guests' experiences with us. Again, we really appreciate your bringing up these matters to our attention. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Andy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay overnite!
Stayed 1 night in Nov 2021
Response from Guest Experience Team on Dec 6, 2021
Hello Andy, It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Kirra

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2021
Response from Guest Experience Team on Nov 29, 2021
Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, El Camino Inn, Customer Care Team

2/10 Terrible

Chris

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were semen stains on the blankets, cigarette stains on the bed frame, odd smells in the room, and wall/door damage that looked like someone had a psychotic episode in there. This place is for homeless and hourly sex rentals rather than travelers on a budget. Far better options at a similar (or even lower) pricepoint abound in the area
Stayed 1 night in Nov 2021
Response from Guest Experience Team on Nov 10, 2021
Dear Guest, We acknowledge your feedback. We will review all of your comments (cleanliness and maintenance issues) with our management team, and we will investigate what actions we can take to improve our future guests' experiences with us. Again, we really appreciate your bringing up these matters to our attention. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

6/10 Okay

Kirk

Disliked: Cleanliness, property conditions & facilities
Place is getting run down, bathroom floor was slippery seemed like it hadn’t been cleaned
Stayed 1 night in Oct 2021
Response from Guest Experience Team on Nov 2, 2021
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. We will see what we can do about having some updates soon so we can provide even better value. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet. Will stay again!
Stayed 1 night in Oct 2021
Response from Guest Experience Team on Nov 1, 2021
Dear Guest, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We are appreciative that you also enjoyed our facilities and that everything was to your liking. Thanks for saying that you will stay with us again - we look forward to having you back soon Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Annabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Guest Experience Team on Oct 27, 2021
Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Guest Experience Team on Oct 25, 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, very convenient location
Stayed 1 night in Sep 2021
Response from Guest Experience Team on Sep 20, 2021
Dear Guest, Thank you for taking the time to rate us based on your recent visit. It's nice that found our location convenient. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

jean

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we only stayed for a night to rest and go, during the sleeping hours … it was hard to sleep. Too many noises from either people living there or staying for a few nights. the noise level was the only issue because we just wanted to sleep. I’m glad they were able to accommodate my check in.
Stayed 1 night in Jul 2021
Response from Guest Experience Team on Aug 10, 2021
Dear Guest, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We have also noted your feedback about the noise in the surrounding rooms - perhaps we could assign a quieter room for you on your next visit, we appreciate your pointing that out - it gives us a better perspective of our property. We would love to welcome you back and hope that you consider staying with us the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wont recommend
Stayed 2 nights in Jun 2021
Response from Guest Experience Team on Jun 28, 2021
Dear Guest, Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great price
Great value. Clean. Very friendly. Good north peninsula location near freeways.
Stayed 2 nights in Jun 2021
Response from Guest Experience Team on Jun 21, 2021
Hi Aldo, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We would love to welcome you back and hope that you consider staying with us the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

gloria

Traveled with family
Liked: Property conditions & facilities, room comfort
It was great. Quiet and clean
Stayed 2 nights in Jun 2021
Response from Guest Experience Team on Jun 21, 2021
Hi Gloria, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, El Camino Inn, Customer Care Team

6/10 Okay

Tim

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Guest Experience Team on Jun 3, 2021
Dear Tim, It's great hearing back from you and we hope you had a comfortable stay with us. We learn/improve based on the feedback we receive from guests and we hope to get additional comments from you the next time you stay with us. Have a good one! Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Guest Experience Team on Jun 2, 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

8/10 Good

Joseph

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2021
Response from Guest Experience Team on Mar 24, 2021
Hello Joseph, It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Nick

Liked: Staff & service
Stayed 1 night in Nov 2020
Response from Guest Experience Team on Dec 4, 2020
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

10/10 Excellent

Verified traveler

Stayed 6 nights in Sep 2020
Response from Guest Experience Team on Sep 18, 2020
Dear Guest, Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Jon M.

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020
Response from Guest Experience Team on Jul 29, 2020
Hello Jon, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, El Camino Inn, Customer Care Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were clean. The microwave and fridge were very useful. The property was quiet.
Stayed 1 night in May 2020
Response from Customer Care Team on May 25, 2020
Dear Guest, We are happy to hear feedback from you regarding your recent stay and it's nice that you had a good overall impression. It's great that you found the rooms clean and that you liked the amenities. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Joseph

Stayed 1 night in Apr 2020
Response from Customer Care Team on May 11, 2020
Hi Joseph, Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

2/10 Terrible

Ed

Stayed 5 nights in Mar 2020
Response from Customer Care Team on Apr 30, 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

6/10 Okay

Wally

Liked: Cleanliness, staff & service
OK
Old building, small room with gas wall heater. Lots of traffic noise as my room faced the street.
Stayed 2 nights in Jan 2020
Response from Customer Care Team on Jan 15, 2020
Hello Wally, We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. Your concern about the noise from the surrounding areas/rooms is noted and we will see what we can do about this matter. We can probably assign a quieter room for you next time. We will see what we can do about having some updates soon so we can provide even better value. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The bathroom was very small. Had the shower door broken. The drapes were stained as well as the walls in the room. I don’t think it was worth paying 110for the night. I will not recommend to friends
Stayed 1 night in Dec 2019
Response from Customer Care Team on Dec 21, 2019
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

6/10 Okay

Wolfy, Santa Rosa

It's ok to stay 1 night, was close by for my needs.
Stayed 1 night in Nov 2019
Response from Customer Care Team on Nov 19, 2019
Hello Wolfy, Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good day! Best Regards, El Camino Inn, Customer Care Team

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean
Always so friendly and so clean. It’s an old hotel but the price is great, you can get great tasty breakfast across the street and I can’t stress enough how very clean it is. I was very happy with my stay.
Stayed 3 nights in Nov 2019
Response from Customer Care Team on Nov 7, 2019
Hello Rodolfo, It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's nice that you found the hotel clean and that you had a comfortable stay. We are also glad that you were very satisfied with the service you received from our staff. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, El Camino Inn, Customer Care Team

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
See responses to the motel’s inquiry. Needs work. Been staying there for three years, will probably be looking for another one for future stays.
Stayed 1 night in Oct 2019
Response from Customer Care Team on Nov 5, 2019
Dear Guest, Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We will see what we can do about having some updates soon so we can provide even better value. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, El Camino Inn, Customer Care Team