Ratings based on 54 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.3 Service & staff
2.9 Room comfort
3.0 Hotel condition
They paid and stayed.
Recommendedby Adester from England
4 Star? Not in a million years - More like 2 StarPosted Sep 9, 2013 on Hotels.com
Booked this hotel based on its rating - 4 Star and how it looked on the Website. Be warned. Manage your expectations and you will be fine. The hotel is Very Tired and in desperate need of modernising. Our room smelt of stale cigarettes and the decor is from about 20 years ago. On the plus side the chap on reception was very polite and very friendly. Breakfast is very basic, but does the job.
for Familiesby A verified traveler
Good value hotel for familyPosted Jul 12, 2013
Good value for money,pleasant environment,easy access to central Pisa.Avoid the restaurant meals,not good!
for Business Travelersby Gabriel from Boca Raton
Internship in PisaPosted Jun 25, 2013 on Hotels.com
It was not good because the hotel have a big problem with the air conditioning and I have to move to another room smaller.
Posted Oct 8, 2012 on Hotels.com
Rooms was clean, It's a very good location.
Recommendedby A verified traveler
Hotel in a Red Light Area! Dont' stay!Posted Sep 15, 2012 on Hotels.com
Horrible hotel, it's in a red light area, with hookers right outside. Plus A/C was't working, and we're transferred to a different room at 1am in the morning. No help given we had infants and several luggage to be moved.
in the website looks great, but in reality notPosted Sep 14, 2012 on Hotels.com
Rooms with cigarret smell, bed unconfortable, pillows too hard, breakfest poor.
for Familiesby A verified traveler
Posted Jul 23, 2012 on Hotels.com
The hotel definitely should not be rated three star, in fact, you need to take the hotel off your list if you want to keep customers using hotels.com. When we arrived at the desk to check in it appeared we were bothering the two at the desk as they were busy doing other things. We stood there and were not greeted and waited for either of the two to say something and finally I said can someone check us in. We practically had to had feed them waht we wanted to do. Strange!!! Then the room was filthy, the carpet had not been cleaned I don't think ever. We had a live bug crawling in our room, the airconditioner was not adequate, the bathroom shower was so small that if you tried to soap yourself you would turn the water off hitting the handle. We have never seen a shower so small. Our bathroom window would not close or lock and we were on the first floor plus the mesquetos (sp) could get in. The windows were so old and filthy it was discusting. Of all our travels around Italy this was the only hotel we had issues with. You need to take them off your list immediately.
Not Recommendedby A verified traveler from Denmark
Worse 4 star I have seen... this is a 1 star or 2Posted Aug 23, 2011 on Hotels.com
I was very disapointed 1. No Iron you can borrow 2. Fridge was not working (it was 35Degr outside) 3. Damp in the bathroom and in the actuall room coming from the bathroom walls... 4. stunk of damp (ended up buying candles that gave a nice smell to the room) help a bit... 5. No tea kettle to make tea of coffee 6. we got water in a bottle everyday, but why bother as it will be too hot to drink (fridge is not working!) 7. Even a 3 Star in Venice is 10 x better! 8. Old 14inch TV (Flat screen in 3 stars now-a-days) 9. Room was too small. 10. If you book, you will regret, especially if you are looking for a 4 star!
Recommendedby A verified traveler from Barnsley
Access EgressPosted Sep 26, 2009 on Hotels.com
It was very difficult turning into the hotel coming on the opposite side of the road from the Pisa North motorway exit. It was even worse turning out to continue into the town. This was the only problem we found.
Not Recommendedby A verified traveler
Needs improvementPosted May 7, 2009 on Hotels.com
Hotel on the outskirts of Pisa, accessible by local bus. It's a Best Western that's is need of a facelift. The carpeting was old and seemed moldy. It seems the place was more of a compound rather than a relaxing hotel experience. The restaurant food was excellent (but spendy). The staff was very nice, but overall was not impressed.