Ratings based on 168 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Cincinnati, Ohio
Very pretty, small hotelPosted Mar 24, 2015
Pros: The building is very pretty and unusual, not the average cube. There are several terraces and recesses, a tropical garden with a spa in the center.
Cons: The breakfast is rather plain, what the Hotel restaurant offers is good but not spectacular. Check out the restaurants and cafes nearby!
Location: The Hotel is located in a narrow street. A park is nearby, local stores, cafes and restaurants in walking distance.
A thoroughly enjoyable stay in a romantic hotel. The staff is very obliging, helpful when you book tours to the Costa Rica attractions. The room was large and clean. Though rather small, the whole Hotel seems open and spacious inside. When you go outside, you're immediately in a colorful Costa Rican neighborhood, not in a tourist enclave. It's safe during the day, a lot of people walking the narrow streets.
for Everyoneby A verified traveler
Had a great timePosted Mar 17, 2015
Location: locations was OK. NOT GREAT.
....my only regret was not been able to stay longer-loved everything about the place. I will certainly be going back as soon as an opportunity comes.
for Business Travelersby A verified travelerfrom Seattle
Convenient hotel for business in Escazu,Costa RicaPosted Mar 3, 2015
Pros: Convenience, ambiance for staying at Beacon and for meeting associates is excellent.
Cons: Coffee and food needs to be available at all times, even if it available in vending machines.
Location: Walking the interesting town of Escazu, Typical Costa Rican restaurants, easy to schedule tours of the country are pluses.
Less than highest rating given because there is no longer the room coffee pots. There is not coffee or food available for those of us who need to leave before the restaurant opens in early morning.
by A verified traveler
To much noises Verry poor breakfastPosted Feb 11, 2015
Garden very bad entertained Verry poor breakfast is word two star not five star Restaurant always empty ???? Rooms clean but missing things like thee or coffee maker
for Business Travelersby Scottfrom North Carolina
Quiet Safe Friendly ConfidentialPosted Jan 24, 2015 on Hotels.com
I'm still here, wonderful people here that are now my friends.
by A verified travelerfrom Florida
Beautiful property, very poorly managed!Posted Jan 20, 2015
Pros: The hotel buildings themselves, were very attractive and built with quality materials. The wait staff and the housekeeping staff were terrific.
Cons: Standard of service, quality of food, advertised amenities-ALL need an overhaul and be brought up to described 5 star rating.
Location: The location is in a fairly busy traffic-area of Escazu. The roof top affords panoramic views of San Jose, the city and the mountains in the distance.
As a party of 4 adults, we expected the hotel to match the description on Expedia.com. We were sorely disappointed upon arrival! The "spa" experience was non-existent. The advertised amenities were under repair-daily. We were told the sauna, steam room and jacuzzi would be operational "in a few hours," "later today," and "very shortly." Never happened. The wait staff & housekeeping were great, even with the language barrier.They had very little to work with as there is virtually no standard of service (one day 2 hand towels/face cloths/bath towels- the next day, perhaps 1-or not.Drinks pricing & presentation fluctuated, depending on bartender.) Meals were flavorful, but poor quality (eg: beef "tenderloin" was tough as leather; salad greens wilted; potato, available as watery mash only, serving-size perhaps a tbsp). We spoke with the mgr re: our disappointment. He did upgrade our rooms, which we appreciated. He gave us 4 cocktail vouchers for the disco on the lower level and a credit in the dining room, but only for select meals. The same meals we didn't enjoy our 1st night there. Unfortunately, the meals were not improved the second time we were served them. We were told by locals, the property was under new ownership & had been struggling. As evidenced by the lack of working amenities and the vacant massage & esthetics salons. We went off property for most meals and for entertainment as the lounge, restaurant & disco were without staff by 10 pm during our stay.
for Couplesby Donfrom Pensacola
Big and nice, off the beaten pathPosted Jan 18, 2015 on Hotels.com
Very spacious, clean, and outstanding service. Good value, but not within walking distance of much and difficult for taxi drivers to find.
for Couplesby Kimfrom San Pablo
Beautiful hotel in limited environmentPosted Jan 6, 2015 on Hotels.com
Beautiful hotel in terms of landscaping, room design, décor, garden, bar and restaurants. Excellent food. Limited sights, activities within walking distance, however, so it feels a bit like an oasis.
for Everyoneby A verified travelerfrom NC
Comfortable oasis just outside of San JosePosted Dec 14, 2014
Pros: Open, airy reception and dining area
Cons: I can't think of anything
Location: We just stayed one night. It is not inside the city, but we didn't mind taking a taxi into town
Great experience! Staff was helpful and pleasant, especially Freddie, who worked behind the front desk. He went above and beyond trying to help us with a transportation crisis, even though we had officially checked out. The hotel would have gotten 5 stars, except for the fact it had no pool. The layout was beautiful, with lush tropical plantings throughout. Rooms were beautiful and very comfortable. We will be back!
for Business Travelersby Hector R
Posted Nov 24, 2014 on Hotels.com