Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2014
It´s a good place, the rooms are clean and large, the people it´s so good with the tourist
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good stay

Posted Aug 30, 2014
Rooms are clean staff are really nice, breakfast is really good, wifi worked well everywhere, pool is really nice unfortunately was a little chilly at the time i went, nice gym, and free shuttle service!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Good value

Posted Aug 25, 2014
Pros: Clean and more or less exactly what we were hoping for.
We booked this for an overnight before catching an early flight. The taxi ride from the coca cola bus station cost 9,000 colones. The staff at the hotel were very curteous and helpful. They helped us find a supermarket, and set up both a wake up call and the airport shuttle. The room was clean, which was all we needed. It also had air conditioning which was great. We slept soundly and were overall very satisfied with the experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mtl

noisy in the morning due to traffic.

Posted Jul 23, 2014
we made a last minute reservation in July. we were given a junior suite that was huge. 1 closed bedroom and bed on mezzanine. 10 steps up to the room may make your bagage seem even heavier. kids loved the free cookies and the shallow pool. breakfast was tasty too. if you want to sleep in after a long flight, the road noise may be too loud for you. Overall, well placed for 1st night or last night in Costa Rica.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Jul 22, 2014
Cons: Start shuttle service a little bit earlier than 6AM
Location: The C Lounge bar/restaurant is about 50-100 feet away and the food was excellent and they make great drinks.
The staff was very professional and room was great. Only thing that was disappointing was the free shuttle to the airport doesn't start until 6AM, so the 7:35AM Delta flight from SJO to LAX is cutting it too close so I had to pay a taxi to get back to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good midway location between airport and San Jose

Posted Jul 16, 2014
Cons: It's a bit dated.
Overall good value for money, though the hotel is a bit dated. The location in smack between the airport and San Jose, which is convenient. We only stayed one night as we were passing through town. When we got there at about 11:30pm - we were obviously dead tired and weren't thrilled by the fact that the front desk clerk had to restart the computer system to download our reservation from Expedia, which extended check in to almost 20 minutes. All in all, we had a good night's sleep and would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport.

Posted Jul 7, 2014
Pros: The location.
Location: Great location to the airport. Restaurants, bar, pharmacy and grocery on the same block.
This was a very good hotel to keep us close to the airport. There are several restaurants, bars, pharmacy and grocery on the same block - nice to have those options within a 2 minute walk! Staff was very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK if you just need to sleep

Posted Jun 28, 2014
Pros: Staff, breakfast, my room was quiet but it was situated on the opposite side of the highway
Cons: room condition is poor ( not horrible, but needs upgrading ) I thought Carlson was a bit more upscale
The room was a bit run down. Bed was comfy, I think ( I was so tired I probably could have slept in a fire pit ). The hotel is in the middle of nowhere, so don't expect to walk to any activities. Staff was very nice, co-operative and helpful. If you are just looking for a quick sleep dash, I guess it is fine, but it could hardly be considered a vacation destination
4 out of 5
Recommended
for Everyone
by A verified traveler

close to the airport and pleasantly quiet

Posted May 30, 2014
Pros: close to the airport
Cons: showers and decor is dated
comfortable and convenient also fair private and close to the expressway
4 out of 5
Recommended
for Everyone
by David from London. UK

Convenient for SJO and San Jose city

Posted May 24, 2014
Pros: Location, on the main Highway 1 and convenient to get into San Jose either by bus or using your own car. Also close to the Airport.
Cons: We thought the rooms furnishings were a bit 'dated' but the hotel is being renovated so this is probably "in hand".
Location: Close to San Jose city and the International Airport which are accessible either by public transport or using your own car.
This was actually our second short stay here as we had stayed at the property for 2 nights just 2 weeks earlier. We were given a room very close to the one we had occupied previously. The room was comfortable if slightly "dated" as to furnishings. Very nice pool area but the water was very cold. Breakfast is very good and taken in a very pleasant area overlooking the pool. Staff very friendly, pleasant and helpful. There is a programme of renovations under way here but that was not intrusive or noisy. It may be that our comment about slightly "dated" rooms is being addressed. All in all a pleasant stay.