Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent Escazu location

Posted Jul 16, 2014
Pros: Location
Cons: water pressure in the shower
Location: Very convenient Escazu location, near the multi plaza and other great amenities.
My wife and I enjoyed our stay here. The room was very comfortable and there were great restaurants - not to mention the Multi Plaza nearby. Slight discomforts: One of our local friends came to visit us and had a bit of difficulty with an apparently rude security guard. However, when we mentioned it to the front desk clerk, we received an immediate profuse apology and enjoyed the rest of our stay. One other thing is that the water pressure could in the shower could be improved. All in all we would stay here again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice location with restaurants close by

Posted Jun 16, 2014
Pros: Location to Iskatzu Plaza and the room
Cons: Larger pillows. King size beds should have king size pillows.
Great place for short business or shopping trips. Great location.
4 out of 5
Recommended
for Everyone
by j from new york

Great hotel

Posted Jun 11, 2014
It was a great experience staying here and everyone was so nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service

Posted Jun 9, 2014
Pros: Room space, bed were comfortable. Breakfast was the best.
Location: Everything was super close.
He stay at the hotel for 1 night, the costumer service was excellent. Andrea at the reservation desk help us with information on how to get around and was very friendly. We will love to go back again and stay at these pleasant hotel.
4 out of 5
Recommended
for Everyone
by Nati from san francisco

Pleasant experience

Posted May 1, 2014
Pros: clean and quiet. Close to mutltiplex shopping center and other places to visit.
Cons: I wish there was free coffee or tea in the room (none in my room anyway). The mini-fridge was not even stocked with anything to buy like water or soda
The hotel is quiet and clean, staff is very friendly and helpful. I love the fruits and juice bar at the breakfast buffet.
5 out of 5
Recommended
for Everyone
by Alvaro

In a nice shopping center

Posted Mar 18, 2014
Good restaurants withing walking distance. I recommend the Il Rosso, great pizza. And there is a Gelatto place nearby that is also very good.
4 out of 5
Recommended
for Everyone
by Tom from san francisco

Good hotel; lots of great places to eat easy walk

Posted Feb 20, 2014
Pros: Everything
Perfect location for exploring, all the sites of PR
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 18, 2014
Pros: transportation to airport with prepaid airport tax. No waiting in line at airport for this. Breakfast was very good. Bed was very comfortable.
Cons: breakfast a little cheaper
Great Hotel. Ideal location, they really take care of you. Breakfast was a little expensive but good.
4 out of 5
Recommended
for Everyone
by vickie from chicago

nice hotel close to shopping and eateries

Posted Jan 8, 2014
Pros: friendly staff
Cons: i was looking for an indoor pool,the wind was cold
Location: location is good
the staff were friendly, they can speak my language,english,and the place is clean and inviting
5 out of 5
Recommended
for Everyone
by Peter & Colleen from B

Good & Convenient

Posted Jan 8, 2014
We Stayed there January, 2014. Its close to the Multiplaza (a large mall), the highway to the Pacific coast, and our dentist, but not the airport. Good food there or at lots of nearby restaurants. Appears to have been recently renovated and is now like new. Staff was excellent. My wife and I will be staying there again for another visit to the dentist!