Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

A Very Nice Hotel

Posted Mar 23, 2015
Pros: A nice, clean hotel.
Cons: Nothing. However, the breakfast was a little overpriced.
Location: Good location in the city.
This was a very nice and clean hotel. Good customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Location: Many restaurants within walking distance and the multiplaza mall is also within walking distance.
Friendly staff, meals were very good. Restaurants and mall within walking distance. Excellent guide ask for Fabio Alfaro.
5 out of 5
Recommended
for Getaway With Friends
by Edward

This traveler left a rating score only Posted Dec 2, 2014 on Hotels.com
3 out of 5
by A verified travelerfrom L. CR.

The staff is not good.

Posted Nov 29, 2014
The hotel is ok. What you would expect from a Marriot, but the staff is terrible. When we arrived they were training a guy at the front desk and the concierge, a lady, was getting after him right in front of us. He actually was a lot better than she, who tried charging us water we didn't cosume and was wearing an old sweater that looked like it had seen better days over her uniform-- she just looked unorganized and was not really profesional. The cleanliness could have been better, there was a wad of hair stuck on the hairdryer and the carpet had not been cleaned probably since they built it. The location is good-- nice restaurants nearby and easy to get to.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip - perfect location, excellent facili

Posted Nov 21, 2014
Pros: location, cleanliness, convenience, new facilty
Location: La Tetera coffee shop, El samurai asian restaurant, Sandra Magdaleno Spa
I come to this hotel all the time I need to come to Costa Rica. It is safe, clean, excellent location and convenient. The shopping mall right next to the hotel has all what you need. The hotel staff is super nice, the gym is renovated.
4 out of 5
Recommended
for Families
by helio de moura

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weston

nice hotel

Posted Nov 4, 2014
Pros: ubication
friendly staff member with knowledge a professionalism
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Keaau, HI, USA

Great Hotel. Super Location for Business

Posted Oct 19, 2014
Pros: Great Staff
Cons: Good, don't change
Location: The mall is close by and lots of eating and drinking chooses within walking distance...
1st time here but will return again. Great Staff. Good Room service (Really fast). Good local food and drink. The mall is a short walk, 5 minutes, and the usual stuff there an da super market. Look for cuatomundi's out and about...
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2014 on Hotels.com