Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from lL

We are Fans

Posted Oct 28, 2014
Once you know your surroundings - great location - easy access - walking distance to mall and food
3 out of 5
Recommended
for Everyone
by A verified traveler

A nice hotel close to the airport

Posted Oct 16, 2014
Pros: The pool and the bar area. The comfort of the bedding
Cons: the AC as it looks like it does not absorb humidity Room cleaning a little too late in the afternoon not nice when you want to take a nap
Location: I you want to visit the country you should not stay long in the place...San Jose is really not interesting except for the museum.
This hotel is perfect when you arrive in Costa Rica or the day before leaving. It is comfortable and the staff is really very nice. Should you decide to use the hotel services for a tour it will cost a lot of money.If you stay many days rent a private car. As for the rooms, the bedding is really very comfortable and clean and the rooms are spacious. However we had to deal with a strong smell of humidity in our bedroom which as quite unpleasant. The clothes were damp the whole week and the towels could not dry. To come baack to a positive appreciation the pool is very nice, the bar classy and the food very good. Again the staff is very professional and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverside

Great location for our trip purpose.

Posted Oct 13, 2014
Pros: Food was great!! and all the staff was there to help you out all times
Cons: can't think of any
Right after our arrival from our daily tour we found a some water on our room entrance that might leaked under the door from a daily rain storm tipical from Costa Rica. Contacted the front desk to let them know about the little incident and they moved us out to a nicer and bigger room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Belize

Excellent choice near San Jose Costa Rica!

Posted Oct 12, 2014
Had a fantastic stay here! Sylsa from the cafeteria is such a pleasant woman to speak with. All staff were helpful, happy and go the extra mile. Slept well - very comfortabe and clean. Everything I expected from a Hilton hotel and more.
5 out of 5
Recommended
for Families
by A verified traveler from decatur, ga

Great night before heading home

Posted Sep 21, 2014
Pros: Full breakfast great and added to the overall value.
Location: We stayed at the hotel. Close to airport and rental car return offices.
We stayed here the night before we flew home. Great full breakfast - not just muffins, etc - great pool area, nice staff and comfy room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Posted Sep 20, 2014
We had good time in this hotel. Good location if you will go to San Jose, Heredia, Alajuela Cities.
5 out of 5
Recommended
for Everyone
by A verified traveler from boulder, co

We loved it all!

Posted Sep 3, 2014
Pros: Big room, workout room.. But there should be complementary WiFi in the rooms
Cons: The hot tub should be drained and cleaned late at night.. Not right in the morning before we had to check out. We were disappointed we couldn't use it
Location: we didnt do anything. we there one night on our way to Arenal in the morning.
Loved the big room and loved the workout room and pool bar.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Ok'ish

Posted Sep 1, 2014
Nice place to stay. No fridge in the room. No free wifi in the room. When you spend that much it should be included. Difficult to get staff to serve drinks in the pool area. Other than that great stay and good food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, reasonable priced

Posted Aug 25, 2014
Cons: Shuttle service to the airport, it is literally 5 minutes away
Location: The location is not convenient if you don't have a car or don't know how to get there by bus.
The room was big and clean, the facility is very classy would stay there again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Nice and quiet hotel in excellent location

Posted Aug 25, 2014
Pros: Service and help of stuff and cleanness.
Cons: Internet is free in the Lobby. If you need it at your room for working you must pay. That should be free as customer service.
Location: Good and quiet. Bars& restaurants close by.
Good location for business and leisure. Good facilities and good room size. I had been there for business. Also in walking distance additional bars & restaurants. Internet free in the lobby area only. So you must pay if you want it in the room. I received a code as I had been there for business.