Ratings based on 488 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Great location, very helpful staff

Posted May 20, 2015
This a great hotel with old world charm. The onsite restaurant serves fabulous food and the hotel staff is so friendly and helpful. It is a perfect location 2 everything in downtown San Jose and it is great being on the courtyard. There is a fair amount of street noise but we were on the 4th level so it's not that bad. They offer an awesome breakfast buffet every morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from San jose, CRC

Satisfying rest

Posted May 17, 2015
The room had a beautiful view to the city and was very comfortable. I was able to rest and enjoy the hotels amenities in a relax environment. I will definitely return
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Good people. The a/ c needs improvement in the rooms specially
3 out of 5
Recommended
for Couples
by A verified traveler

En el centro cerca de todo

Posted Apr 29, 2015
Pros: La cercanía a los teatros y mercados en el centro
Cons: Mas mantenimiento al hotel en general
Muy buen hotel solo para dormir, está cerca de todo, el personal es amable aunque se que se puede ser mas aún, es difícil que te den una recomendación para un lugar para comer o hacer algo. Olvídate que a las 10 PM encuentres algo de comer o beber ya que está todo cerrado o en proceso de cerrar. El ruido en las habitaciones es por la gente y vendedores ambulantes en la plaza, pero insisto, a las 11 PM no hay ni un alma en la calle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in a great area

Posted Apr 20, 2015
Having to spend one night in LA before catching an early flight home the next day, this was an excellent hotel very close to LAX. The room was small, but clean & comfortable with a nice view. It was also within walking distance to cafes & restaurants. The staff was very nice & helpful. I would definitely recommend this hotel to anyone staying in LA.
3 out of 5
by A verified traveler from oakland, ca

not easy to sleep

Posted Apr 17, 2015
Pros: the brunch is superb
Cons: the staff,
Location: good, but everyone thinks you are rich if you stay there and taxi's charge more.
pillow uncomfortable and woke several times with neck pain. hot rooms, fans great, but no screens and there were mosquitos.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
Super zentrale Lage, sehr nettes Hotel, Standard ist nichts besonderes, verschiedene Zimmerkategorien - Fenster nach außen oder zum Innenhof (relativ stickig), sehr gutes Frühstück. Jederzeit für 1-2 Nächte zu empfehlen.
2 out of 5
by A verified traveler from MONTREAL

Posted Apr 15, 2015
The rooom had a musty smell and there are no elevators. Far away from the city. It is US $10.00 by taxi cab to the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Posted Apr 14, 2015
Pros: Great breakfast!
Great hotel, very accommodating, nice staff, old school hotel in the heart of San Jose.
4 out of 5
Recommended
for Everyone
by A verified traveler

A sweet place to stay.

Posted Apr 14, 2015
Pros: Staff, Location.
Cons: A little updating. there was not enough outlets and only one light in the bathroom, small and over the sink.
Location: The whole city is with in blocks from you.
The Hotel is older, and the rooms show it. The staff is wonderful, the Location right down town. The breakfast was great. The first room I was put into was older and the fan didn't work. The next room was cute and the fan worked very well. But the location and staff made up for any problem we had. I would stay here again.