Ratings based on 662 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Close to the airport

Posted May 2, 2015
Pros: Pillows
Cons: More cleaning
Location: Very close to airport.
We booked a room at this hotel merely because it was close to the airport. The cleanliness left quite a bit to be desired. Particularly the bathroom. The pool was filthy and filmy and no filter was on and looked like it hadn't been for a while. The only redeeming quality of this hotel was the pillows; I slept well with them.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Canada

Hampton Inn

Posted Apr 30, 2015
Pros: This hotel has a great location in terms of the airport, car rental and dining.
Cons: The hotel bathrooms are in need of an update. They are clean, however, the door to our bathroom was starting to show signs of splitting at the bottom
Location: There are rental car pick-up outlets, the airport, Denny's and a casino very near-by.
We stayed at the Hampton in and Suites as it was close to the airport and our rental car pick-up location. The staff were friendly, the room was clean and breakfast was very good. The hotel is also close to Walmart and a quick exit out of San Jose Costa Rica to other northern parts of the country.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Perfect for our needs

Posted Apr 27, 2015
Pros: The rooms were comfortable, spacious and clean. Beds comfortable. Staff was helpful and breakfast was better than most.
Cons: the only thing that would be better (and it not the fault of the hotel) is the traffic circle near the hotel which is very challenging to negotiate.
Location: There is not much nearby. Some fast food places for food is all. But is ideally located for the airport.
We stayed here to be close to the airport and car rental return our last night in CR. It was well suited for our needs.
Comment from Hotel Management
May 1, 2015 by Hotel Response, Hotel Management
Dear Crystal, thanks for sharing your very nice comments about your experience in our hotel. It has always been our main goal to provide our guests with a very satisfying hotel experience that will ensure that they get all the rest and sleep they expect and deserve with the most comfortable accommodations and the best services available (like the free wifi, the free 24 hour transportation to and from the airport and our complimentary breakfast among many others) that are going to make their stay feel as if they were right at home. Our friendly and attentive staff are always going the extra mile in providing our guests with everything they might need and taking great care of them at all times. Our location also makes us very convenient for guests arriving or departing from the country because we are less than a mile away from the airport and just across our parking lot from a couple of restaurants, some car rentals and a casino making it possible for our guests to either return or pick up their rental car and eat at any moment without having to leave the hotel's surrounding area. It was a pleasure being at your service. Thank you for staying with us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salt Lake City, UT USA

Excellent hotel convenient to San Jose airport

Posted Apr 25, 2015
Pros: Cleanliness, comfort & friendliness. Beautiful breakfast room with great food and service. Pool.
Location: Convenient to airport, rental cars & food.
Our extended family of 8 stayed first & last days of amazing Costa Rica vacation. Hotel was convenient to airport with dependable 24 hour shuttle. Friendly staff that went out of their way to make our stay comfortable. Immaculate rooms, comfortable beds, and a great breakfast. What more could you ask when just arriving in a foreign country? We spent the rest of the vacation on the Caribbean near Puerto Viejo. Roads in San Jose are narrow, crazy busy and hard to navigate. Definitely worth buying map app.
Comment from Hotel Management
May 1, 2015 by Hotel Response, Hotel Management
Dear Deborah, thanks for posting your very nice review about your stay with us. We are totally committed in providing our guests with all the comforts they need and expect from a reknown hotel. It made us very happy that you and your family did not only stayed with once during your trip but twice, meaning that you were satisfied with our services such as our delicious complimentary breakfast and our free 24 hour shuttle to and from the airport among many others, our very comfortable accommodations with pristine and comfy beds. Our entire personnel always makes sure that all of our guests feel completely satisfied the entire time they are with us. Our very convenient location is also a plus since we are less than a mile away from the airport and right across our parking lot there are several car rentals, some restaurants and a casino. It was a pleasure having you and your family with us twice during your trip. We hope to see you all again back real soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Praktisches Flughafenhotel

Posted Apr 23, 2015
Sehr praktisches Flughafenhotel wenn man eine Anreise in Randzeiten hat. Dafür 1a Service mit Shuttle-Dienst. Gute Ausstattung. Hat aber auch seinen Preis.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Solo traveler through Costa Rica. Stayed here 1 night because it was close to the airport. Safe, convenient, clean, and the breakfast was better than what you would normally get at a Hampton Inn in the US.
Comment from Hotel Management
Apr 27, 2015 by Hotel Response, Hotel Management
Dear Traveler, thanks for sharing your comments about your great stay with us eventhough it was only for one night. We are thrilled that you found our location so convenient (we are less than a mile away from the airport), our services so good like our delicious complimentary breakfast (which you found much tastier than the ones in the other hotels you have been before) and our free 24 hour shuttle service to and from the airport among others, and our accommodations so clean and comfortable. It was a pleasure having you here. Thank you for staying with us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Barbara, CA

Perfect for what we needed

Posted Apr 20, 2015
This hotel was perfect for as a stopover for us on our way back to the U.S. The airport shuttle runs every ten minutes without having to schedule a pickup. You can pay your airport tax in the hotel starting at 7 am which saves you tons of time at the airport. Breakfast was very good as soon as something was getting low, it was refilled promptly. We will stay here everytime we come to CR.
Comment from Hotel Management
Apr 27, 2015 by Hotel Response, Hotel Management
Dear Nick, thank you so much for sharing such a nice review. We are delighted that you found our hotel so comfortable and convenient. Our outmost desire is to make each and every one of our guests feel extremely comfortable, surrounded with everything they need in order for them to have the most pleasant hotel experience ever. We provide them with the most convenient services such as our delicious complimentary breakfast, free wifi, free shuttle from and to the airport every 15 minutes and making it possible for our guests to pay right here in the hotel the airport's departure tax, so we can ensure that they are going to have everything they need during their stay. It was a pleasure being at your service. We hope to see you back again very soon. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
We lost our luggage on delta's inbound flight. The staff went way beyond what we expected in helping us locate our bags. Hotel is clean and comfortable. Just a few 3-5 min from airport
Comment from Hotel Management
Apr 27, 2015 by Hotel Response, Hotel Management
Dear Traveler, thank you for writing your nice comments about your experience with us. We are a hotel whose main goal is to make each of our guests feel comfortable and satisfied and for that, our staff is willing to always go the extra mile because for us, seeing our guests' satisfaction is not only a job but a pleasure and it makes us very proud that our guests notice it. We are happy that you found our hotel so comfortable and clean and our location so close by to the airport (we are less than a mile away) so convenient. Thank you so much for staying with us. We hope to see you back again soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hadley, Massachusetts

Very nice hotel near the San Jose airport

Posted Apr 18, 2015
The Hampton Inn at San Jose is very much like other Hampton Inns I have stayed at, clean, comfortable, reasonably priced and with an excellent breakfast. This one has a nice Costa Rican flair with local foods (fruit, rice and beans, etc.) for breakfast, and the staff are super-friendly and helpful. Would definitely recommend it to anyone wishing to stay in the San Jose area.
Comment from Hotel Management
Apr 23, 2015 by Hotel Response, Hotel Management
Dear Keith, thank you for posting your marvelous comments about your experience with us. We feel superb learning that our hotel was everything you wanted and was up and above your expectations. Our attentive and friendly staff is always going the extra ile making sure our guests are completely satisfied during their entire stay because for us, more than a job, it is a pleasure seeing them totally happy and well rested. We are very glad that you liked our complimentary breakfast so much and found so nice the incorporation of regional and national dishes to the more raditional breakfast staples. It was a pleasure having you here in our hotel. Thank you for choosing us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

GREAT hotel for an overnight in San Jose!

Posted Apr 14, 2015
Pros: Breakfast, shuttle, location, breakfast to go.
Cons: Nothing.
We stayed at the Hampton Inns on our first and last nights in CR. We arrived late and the shuttle was there to take us just a 5 minute drive away. Staff was friendly and rooms clean and comfy. Breakfast was very nice including some local CR dishes. On our last night, the hotel provided a bagged breakfast for our early morning flight, and the shuttle arrived within minutes. Perfect airport hotel!