Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Very friendly, professional and accommodating.

Posted Jun 20, 2015
Pros: Everything.
Good people in every area, room was clean and comfortable. Breakfast was good as well. Three restaurants within walking distance. Good experience overall.
Comment from Hotel Management
Jun 30, 2015 by Hotel Response, Hotel Management
Dear Dennis, thanks for your charming comments about your stay in our hotel. It is totally delighting that you found everything that we offer completely satisfying. We really want all our guests to have a wonderful hotel experience so we provide them with the highest quality of accommodations and best services possible like our delicious and varied complimentary breakfast and our free 24 hour transportation to and from the airport among many others. We also have a very convenient location for our guests since we are less than a mile away from the airport, and right infront of several car rentals, a couple of restaurants and a casino, all within a small walking distance. It was a pleasure having you here with us. Thank you for making us your hotel of choice. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice hotel near airport

Posted May 10, 2015
Very clean, really nice staff, free breakfast, all about 2 minutes from the airport.
Comment from Hotel Management
May 14, 2015 by Hotel Response, Hotel Management
Dear Erin, thanks for posting your very nice words about your stay with us. We are delighted that you really liked everything in our hotel, specially our wonderful staff who are always one step ahead in making sure they have everything they need to make their stay more than comfortable and our great services (like our delicious complimentary breakfast) which were made for our guests enjoyment and comfort. Our very convenient location is also a plus since it lets our guests have more resting and sleeping time wether they are arriving from a flight or departing . It was a pleasure having you stay with us. We hope to see you back soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from bellingham, WA

Excellent service & stay

Posted May 8, 2015
Pros: The staff are the best.
Location: Close to San Jose airport.
Excellent stay, comfortable, clean, friendly staff, and great complementary breakfast!
Comment from Hotel Management
May 14, 2015 by Hotel Response, Hotel Management
Dear andrea, thank you so much for writing and sharing such a fantastic review. We are completely elated that your stay with us was nothing less than perfect and that you found our staff to be the best. There is nothing we want more than to see our guests leave our premises with a big smile of satisfaction across their faces because we really strive to see them very happy of having chosen us. By providing them with very comfortable accommodations, the best services (such as our delicious complimentary breakfast and our free 24 hour shuttle service to and from the airport among others) and a staff whose main concern is complying with everything they request and need, we want to make sure that all of our guests have a wonderful hotel experience. It was a pleasure being at your service. Thank you for making us your hotel of choice. Warmest regards.
3 out of 5
by A verified traveler

Close to the airport

Posted May 2, 2015
Pros: Pillows
Cons: More cleaning
Location: Very close to airport.
We booked a room at this hotel merely because it was close to the airport. The cleanliness left quite a bit to be desired. Particularly the bathroom. The pool was filthy and filmy and no filter was on and looked like it hadn't been for a while. The only redeeming quality of this hotel was the pillows; I slept well with them.
Comment from Hotel Management
May 7, 2015 by Hotel Response, Hotel Management
Dear Traveler, we really appreciate your comments about your experience with us. We are glad that you liked our pillows so much and that you found our location so convenient since we are less than a mile away from the airport. Our entire staff is always striving to make our guests very satisfied and comfortable while they are stayig with us. We really do appreciate you letting us know about your opinion about the room and bathroom's cleanliness since this is the first time we have ever heard about it and we apologize for it. We really do take the comfort and satisfaction of our guests very seriously and any problems we are made aware of are always dealt with as quickly as possible so that they will never happen again. Regarding the swimming pool, our General Manager is always making sure that it is cleaned on a daily basis and that the filter is always working because it is extremely important for us to comply with everything our guests expect . It was a pleasure being able to serve you. Thank you for staying with us. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Hampton Inn

Posted Apr 30, 2015
Pros: This hotel has a great location in terms of the airport, car rental and dining.
Cons: The hotel bathrooms are in need of an update. They are clean, however, the door to our bathroom was starting to show signs of splitting at the bottom
Location: There are rental car pick-up outlets, the airport, Denny's and a casino very near-by.
We stayed at the Hampton in and Suites as it was close to the airport and our rental car pick-up location. The staff were friendly, the room was clean and breakfast was very good. The hotel is also close to Walmart and a quick exit out of San Jose Costa Rica to other northern parts of the country.
Comment from Hotel Management
May 7, 2015 by Hotel Response, Hotel Management
Dear Traveler, thank you for sharing your opinions about your stay with us. We are extremely happy that our location was so convenient for you because we are not only less than a mile away from the airport, we are also just across our parking lot from several car rentals, some restaurants and a casino, making it very easy for our guests to get around without leaving the area. It is our priority to make our guests feel completely satisfied by providing them with spacious and very comfortable accommodations, great services such as our complimentary breakfast, and a very attentive and helpful staff whose outmost desire is to make our guests happy and comfortable. It was a pleasure having you here. Thank you for staying with us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Perfect for our needs

Posted Apr 27, 2015
Pros: The rooms were comfortable, spacious and clean. Beds comfortable. Staff was helpful and breakfast was better than most.
Cons: the only thing that would be better (and it not the fault of the hotel) is the traffic circle near the hotel which is very challenging to negotiate.
Location: There is not much nearby. Some fast food places for food is all. But is ideally located for the airport.
We stayed here to be close to the airport and car rental return our last night in CR. It was well suited for our needs.
Comment from Hotel Management
May 1, 2015 by Hotel Response, Hotel Management
Dear Crystal, thanks for sharing your very nice comments about your experience in our hotel. It has always been our main goal to provide our guests with a very satisfying hotel experience that will ensure that they get all the rest and sleep they expect and deserve with the most comfortable accommodations and the best services available (like the free wifi, the free 24 hour transportation to and from the airport and our complimentary breakfast among many others) that are going to make their stay feel as if they were right at home. Our friendly and attentive staff are always going the extra mile in providing our guests with everything they might need and taking great care of them at all times. Our location also makes us very convenient for guests arriving or departing from the country because we are less than a mile away from the airport and just across our parking lot from a couple of restaurants, some car rentals and a casino making it possible for our guests to either return or pick up their rental car and eat at any moment without having to leave the hotel's surrounding area. It was a pleasure being at your service. Thank you for staying with us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT USA

Excellent hotel convenient to San Jose airport

Posted Apr 25, 2015
Pros: Cleanliness, comfort & friendliness. Beautiful breakfast room with great food and service. Pool.
Location: Convenient to airport, rental cars & food.
Our extended family of 8 stayed first & last days of amazing Costa Rica vacation. Hotel was convenient to airport with dependable 24 hour shuttle. Friendly staff that went out of their way to make our stay comfortable. Immaculate rooms, comfortable beds, and a great breakfast. What more could you ask when just arriving in a foreign country? We spent the rest of the vacation on the Caribbean near Puerto Viejo. Roads in San Jose are narrow, crazy busy and hard to navigate. Definitely worth buying map app.
Comment from Hotel Management
May 1, 2015 by Hotel Response, Hotel Management
Dear Deborah, thanks for posting your very nice review about your stay with us. We are totally committed in providing our guests with all the comforts they need and expect from a reknown hotel. It made us very happy that you and your family did not only stayed with once during your trip but twice, meaning that you were satisfied with our services such as our delicious complimentary breakfast and our free 24 hour shuttle to and from the airport among many others, our very comfortable accommodations with pristine and comfy beds. Our entire personnel always makes sure that all of our guests feel completely satisfied the entire time they are with us. Our very convenient location is also a plus since we are less than a mile away from the airport and right across our parking lot there are several car rentals, some restaurants and a casino. It was a pleasure having you and your family with us twice during your trip. We hope to see you all again back real soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Praktisches Flughafenhotel

Posted Apr 23, 2015
Sehr praktisches Flughafenhotel wenn man eine Anreise in Randzeiten hat. Dafür 1a Service mit Shuttle-Dienst. Gute Ausstattung. Hat aber auch seinen Preis.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Solo traveler through Costa Rica. Stayed here 1 night because it was close to the airport. Safe, convenient, clean, and the breakfast was better than what you would normally get at a Hampton Inn in the US.
Comment from Hotel Management
Apr 27, 2015 by Hotel Response, Hotel Management
Dear Traveler, thanks for sharing your comments about your great stay with us eventhough it was only for one night. We are thrilled that you found our location so convenient (we are less than a mile away from the airport), our services so good like our delicious complimentary breakfast (which you found much tastier than the ones in the other hotels you have been before) and our free 24 hour shuttle service to and from the airport among others, and our accommodations so clean and comfortable. It was a pleasure having you here. Thank you for staying with us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Perfect for what we needed

Posted Apr 20, 2015
This hotel was perfect for as a stopover for us on our way back to the U.S. The airport shuttle runs every ten minutes without having to schedule a pickup. You can pay your airport tax in the hotel starting at 7 am which saves you tons of time at the airport. Breakfast was very good as soon as something was getting low, it was refilled promptly. We will stay here everytime we come to CR.
Comment from Hotel Management
Apr 27, 2015 by Hotel Response, Hotel Management
Dear Nick, thank you so much for sharing such a nice review. We are delighted that you found our hotel so comfortable and convenient. Our outmost desire is to make each and every one of our guests feel extremely comfortable, surrounded with everything they need in order for them to have the most pleasant hotel experience ever. We provide them with the most convenient services such as our delicious complimentary breakfast, free wifi, free shuttle from and to the airport every 15 minutes and making it possible for our guests to pay right here in the hotel the airport's departure tax, so we can ensure that they are going to have everything they need during their stay. It was a pleasure being at your service. We hope to see you back again very soon. Best regards.