Ratings based on 481 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Banff

Conveniently located by car rentals

Posted Oct 23, 2014
Pros: courteous staff, location, breakfast to go
Cons: the pool, and lack of hot tub/spa facilities.
Location: Location right by the car rental companies at the end of the runway
We booked this hotel because it was located right next to the economy car rental desk. We had reserved one a little further out but changed our plans and paid twice the price for convenience of location. Not 10% convinced it was worth it - we were looking forward to a refreshing dip in the pool but it turned out to be outdoors and quite small. The rooms were comfortable, and the hotel staff kindly provided us with a packed breakfast as we were leaving before the buffet began.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Guatemala

Great hotel for Early Airport Departure

Posted Oct 14, 2014
Pros: The comfort.
Cons: Nothing, all was great.
Location: Airport close by.
Great hotel for Early Airport Departure and for business in Costa Rica. Suits well for the business person or travel related.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from southern california, usa.

good location for airport.

Posted Oct 2, 2014
Pros: my husband one a prize for being up really early. fun.
Cons: have a bar.
Location: we just know it was great for getting to and from the airport.
we were only there for one night but everything was in good condition and the staff was friendly and helpful and spoke English.
Comment from Hotel Management
Oct 11, 2014 by Hotel Representative, Hotel Management
Dear Corky, thank you for writing such a delightful review. We are thrilled that we were able to comply with everything you and your husband were expecting. We really want our guests to feel completely satisfied with everything we offer, starting from our very comfortable accommodations, our great services (free wifi, complimentary breakfast, free transportation, ect.) , and our very convenient location (we are less than one mile away from the airport) among other things. It also makes us very happy that you appreciate how friendly and attentive our staff is, because they really do bend over backwards to comply with our guests´ needs and requests. It was a pleasure being able to serve you. We hope to see you back again very soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge England

Super location to Airport

Posted Sep 20, 2014
Very convenient after/before long flight Offers free shuttle service to Airport and restaurants Staff are very welcoming Free hot drinks 24/7
Comment from Hotel Management
Sep 30, 2014 by Hotel Representative, Hotel Management
Dear Kris, thank you so much for sharing such very nice comments. By having such a convenient location less than a mile away from the airport, our guest can get so much more rest and sleep than is they stay in a hotel farther away, making us a great choice wether they are coming in from a long flight or departing. We are also located just across our parking lot from a couple of restaurants, several car rentals and a casino for those guests who want some fun. We offer very convenient servics for our guests´ comfort and satisfaction such as our 24 hour shuttle service to and from the airport, our complimentary breakfast and complimentary hot drinks (an assortment of Costarican coffees and teas) the 24 hours and our free wifi. We want our guests to feel totally comfortable, surrounded by a warm atmosphere so they can feel as if they are right at home. It was a pleasure being at your service. We hope to see you back again real soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Excellent hotel for airport transfer purpose

Posted Sep 4, 2014
Pros: Close proximity to airport, comfortable, clean and well maintained.
Cons: I can't think anything at this time.
Location: Close to airport. Few restaurants in walking distance.
This hotel met our needs for airport transfer purpose. It is super close to airport and has airport shuttle every 10-15 minutes. The room is clean and spacious. The beds are comfy. We did not have a chance to try breakfast due to our super early flight. The hotel staff are very helpful. We bought departure tax right at hotel to save us time in the morning for buying at the airport, which is convenient. I highly recommend this hotel.
Comment from Hotel Management
Sep 18, 2014 by Hotel Representative, Hotel Management
Dear Traveler, it is wonderful to learn from your review that you found everything in our hotel perfect and we really do thank you for sharing it. We are delighted that you found our location so convenient (we are less than a mile away from the airport, and just across our parking lot from a couple of restaurants, a casino and several car rentals), our services so nice and helpful, specially our free shuttle service to and from the airport, our free wifi, and being able to pay right here the airport departure tax among others. We want our guests to have all the comforts they can, that is why we offer the highest quality of comfortable accommodations and the friendliest and most attentive staff so that they can leave everything in our hands and just relax and sleep. Thank you for staying with us, it was a pleasure having you here. Best regards.
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles CA

Great hotel for airport layover

Posted Aug 25, 2014
This was perfect for our short overnight stay until our 7 am flight out the following morning. Staff is very helpful. Nearby Rosti Pollo restaurant has fantastic, reasonably priced local dining. Be sure to get your $29 exit tax at the hotel before 4 pm or take the free hotel shuttle to the airport before 7 pm and get it the night before your flight to avoid the long morning lines.
Comment from Hotel Management
Sep 2, 2014 by Hotel Representative, Hotel Management
Dear Chris, thank you for posting yor wonderful review about our hotel. It is quiet an honor whenever our guests call or hotel PERFECT, wether it is for our services, our accommodations or our location. In short, what we strive for, is for the to be totally satisfied with us and with their decision for choosing to stay here. We are only less than a mile away from the airport with a 24 hour shuttle service to and from the airport every 15 minutes, that way, we can assure our guests that they are not only going to get more time of precious rest, but akso, they are going to be always on time. We are glad to know how much you appreciated the service we offer of paying for the airport departure tax right here at the hotel since it saves our guests alot of time when they arrive at the airport. It was a pleasure having you stay with us, we hope to see you back again soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very nice hotel

Posted Aug 19, 2014
Hotel is right by the airport, the property looks like new. Staff was very professional and extremely nice, I will definitely recommend this hotel.
Comment from Hotel Management
Aug 27, 2014 by Hotel Representative, Hotel Management
Dear Vincent, thank you for sharing your comments and for recommending our premises and services. It is very rewarding knowing how happy and satisfied our guests are with or accommodations, services and location because making their life easier and providing all the comfort and satisfaction is what we are all about, and to read how much everything we do is so appreciated makes us extremely happy that we are always able to achieve it. Thank you for staying with you, it was a pleasure having you with us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Perfect location for arriving and departing at SJO

Posted Aug 18, 2014
Love this hotel. Free shuttle to and from airport, across the street from many car rentals. Since you probably don't want to drive at night if it is your first visit to Costa Rica, this place takes away all the stress of arriving and departing locations on the Pacific Coast. Excellent breakfast and gym. What more could you ask for?
Comment from Hotel Management
Aug 24, 2014 by Hotel Representative, Hotel Management
Dear CRvisitor, thank you for writing such a terrific review, only by reading it, you just made our day because there is nothing we want more than to know how much our guests like us, and how much they are always able to get all that relaxing rest they need. we are delighted to learn how or very convenient location was so beneficial for you since we are not only less than 1 mile away from the airport, but just across our parking lot, there are several car rentals where our guests can rent their cars before leaving on their adventure to our beaches. Making our guests feel so happy and satisfied, and also providing them with great accommodations and services assures them that they can always count on us for getting everything they need, expect and deserve. It was a pleasure having you stay with us, we will look forward to your next visit. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Redondo Beach, CA

Hotel close to airport

Posted Aug 12, 2014
Cons: Directions to the hotel
The hotel was a little hard to find since it's behind the casino. However, the staff was very helpful once we arrived. They stored our large bags overnight. The shuttle to the airport was very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Airport

Posted Aug 10, 2014
Pros: Very clean and close to airport and rental car company
Cons: We were told we could pay the exit tax with NO fees, of course we figured out they charged us $4 extra per ticket - huge ripoff... Do not pay it!
Location: Very close to airport and rental car company.... You need a cab to go into San Jose - about$30 each way
Left very early to catch flight to US, they had a boxed breakfast - however you must 'remind' the desk clerk to get it for you.... Beware the staff over sells the airport exit tax with a hidden $4 fee per ticket. It takes about 15 minutes to pay the fee directly at the airport.... Do not fall for the scam! Nice van that comes in the am to take you to airport...
Comment from Hotel Management
Aug 21, 2014 by Hotel Representative, Hotel Management
Dear Traveler, thank you for taking the time to post your review. We are thrilled to learn how comfortable and clean you found our hotel and how very convenient our location was for you, not only being right infront of the airport, but also just a parking lot away from several very well known car rentals, a couple of restaurants and a casino. By making our guests have many convenient services, we want to insure that nothing will get in the way of a very relaxing and wonderful stay in which their rest and well being is our most important desire. Yes, we do offer the service of paying for the airport's departure tax here at the hotel, but for being able to do that, it is a policy that the guests have to pay the extra dollars for that said service. We always tell our guests abot this service and that by paying it here it costs a little more but it also saves our guests time, so it is our guests choice wether they decide to do it here or at the airport. It was a pleasure being able to serve you. Thank you for staying with us. Best regards.