Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great place to rest after a long flight.

Posted Nov 24, 2014
This is a well run chain hotel close to the airport. Ask someone to call the hotel front desk so they can send the shuttle as you exit the airport. The rooms are very comfortable and bright. The staff is helful and friendly. There is a beautiful pool. A good breakfast buffet is provided. This is a good place to stay for a night when you would like to be near the airport. It is not a destnation hotel as there is little to do within walking distance other than two restaurants and a casino.
3 out of 5
by A verified travelerfrom edmonton,canada

Nice hotel,close to airport and car rental.

Posted Nov 23, 2014
Pros: Close to airport and car rental,clean,staff very helpfull in every way except room choices at checkin.
Cons: More rooms with king or queen beds.better relationship with online booking co.trend is to give worst rooms to online customers.
Nice facility,less than half full.were given the standard expedia room which is the furthest room in the back that they would have trouble getting full rate for.the road noise all night made sleep difficult,the view out of our window was a concrete wall.asked for a king bed non smoking,were told our request was generic and there was no room available with king or queen bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just overnight

Posted Nov 16, 2014
Pros: I like the people that work there. They are very nice and can help you with what ever you need.
Cons: Nothing to improve .
Location: There is a Casino near by
Very good experience. Hotel had everything that I required.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Nov 10, 2014
Good, clean, spacious; Good shuttle service to the airport.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 15, 2014
Cons: Wi Fi did not work in the rooms or on the computers out front.
It was a great place to stay the night before an early flight! Room was clean and bed was comfy and they even made a to-go bag for our continental breakfast as our flight was so early we missed the normal breakfast at the hotel. Staff were very friendly and helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Customer Service

Posted Sep 5, 2014
Pros: Excellent breakfast, so many choices.
Cons: Nothing at this time.
Location: Next to a Denny's restaurant.
Staff went above and beyond servicing their guests!
Comment from Hotel Management
Sep 17, 2014 by Hotel Representative, Hotel Management
Dear Traveler, thank you for sharing such wonderful comments. You have made us very happy by saying that there is nothing wrong with our hotel and its services because we really do strive to make our guests have a very comfortable and relaxing stay, one that will make them have all the rest they need, expect and deserve because we really do keep all of our promises. We want our guests to trusts us completely with their well being, that is why we do everything we can to ensure that they get everything they need for an unforgettable hotel experience. We are also delighted to learn how much you liked our complimentary breakfast and how much you appreciated how friendly and attentive our personnel are to our guests. Thank you for staying with us. It was a pleasure being able to serve you. Best regards.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Convenient for airport

Posted Aug 22, 2014
Pros: Proximity to airport. Comfort. Helpfulness of staff.
Cons: Choice of dining is very limited, but that is not the fault of the hotel.
Location: This is really an overnight stopover to or from the airport.
This hotel is very close to the airport, which is 5 minutes away using the regular shuttle bus and, as we were leaving Costa Rica the next morning, this hotel was ideal. The beds are comfortable and it is nice to have the swimming pool. The hotel staff are pleasant and helpful and there is a good breakfast. For an evening meal there is an American style diner just opposite, which is ok, but is rather limiting. However, for an overnight stay when arriving in Costa Rica late or leaving early this hotel is ideal.
Comment from Hotel Management
Sep 2, 2014 by Hotel Representative, Hotel Management
Dear Lala G, it is always wonderful reading such excellent comments as yours, thank you for sharing them. We are delighted to learn how comfortable you found our hotel, not only due to its very convenient location(less than a mile from the airport), but also because of the comfort of our accommodations and all the great services we offer such as our complimentary breakfast, the free wifi and our 24 hour shuttle service to and from the airport among others. Since we are totally committed to our guests' complete satisfaction and well being and because there are not so many restaurant options within walking distance, or hotel shuttle can take our guests free of any charge, to a mall less than 5 minutes away that has a wide variety of restaurant choices such as chineses, mexican, italian, argentinian ect. After our guests have finish, our shuttle picks them up from the mall, and brings them back to the hotel. It was a pleasure having you stay with us. Thank you so much for choosing us. Best regards.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom La Paz

Convenient hotel close to the airport

Posted Aug 16, 2014
Pros: Good clean rooms, and quick attentive service.
Cons: It would be nice if someone helped getting heavy bags to the room.
Location: There is a Denny restaurant 2 min. walk away for evening and lunchtime snacks.
This is a good convenient stayl for a brief visit pre-flight or on landing, with comfortable rooms, good breakfasts and pool. Shuttles go back and forth to the aiport each 15 mins.
Comment from Hotel Management
Aug 24, 2014 by Hotel Representative, Hotel Management
Dear Juan, we really appreciate you sharing your nice comments about your stay. We are delighted to know how attentive and helpful you did found our staff and how much you liked our accommodations, services and location. Our main concern if to offer our guests everything they need, starting from the most convenient services such as our free 24 hour shuttle service, our complimentary breakfast, the free wifi, ect. Providing them all the help they need and request either for things they might have forgotten or by providing them with helpful advice during their stay in the country or answering to any questions they might have so they can have no hassles at all and be completely dedicated in getting all the rest and relaxation they need. It was a pleasure having you stay with us. Thank yo so much for choosing us. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Friendly and helpful staff

Posted Aug 16, 2014
I have no complaints about my stay here. The staff were extremely helpful and courteous.
Comment from Hotel Management
Aug 24, 2014 by Hotel Representative, Hotel Management
Dear Laurie, thanks so much for sharing your review about your stay with us. We are thrilled to learn how much you liked our hotel and how attentive and helpful you found our entire personnel. For everyone here at the hotel, even more than a job, it is a pleasure to be able to make ouur guests feel welcome and to help them with anything they need or request to make their stay as comfortable and hassle free as it can be, wether it is answering their questions, providing them with valuable information, or helping them with any request they might have to make their stay an unforgettable hotel experience. Thank you for staying with us, it was a pleasure being able to serve you. Best regards.
5 out of 5
Recommended
by A verified traveler

Good place for stop over.

Posted Jul 31, 2014 on Hotels.com
Clean hotel. Beds were nice. Breakfast was good.
Comment from Hotel Management
Oct 11, 2014 by HotelReponse, Hotel Management
Dear A traveler, thank you for sharing your awesome comments about our hotel. We feel extremely proud to learn how perfect everything was for you, starting with our very clean and comfortable accommodations, and the services we offer such as our complimentary breakfast which we are delighted that you liked so much. It was a peasure having you stay in our hotel, we hope to see you back again in the near future. Best regards.