Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Posted Mar 30, 2015
Cons: The air handling system in our room kept shutting off during the night regardless of what setting I put into it. Otherwise, our stay was perfect.
Overall the hotel is great and we will most likely stay there again if we are back in San Jose.
Comment from Hotel Management
Apr 26, 2015 by Melissa A., Hotel Management
Dear guest, Greetings from the family of the Holiday Inn San Jose Escazu. We would like to thank you for your comments of your recent stay. We will be waiting for you when your back in San Jose. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business or pleasure great hotel

Posted Mar 23, 2015
Comfy, clean and good service. A bit far from San jose, but then again everything is. You have quite a few strip malls around great for food and window shopping. Nice place to run around the neighborhood outdoors, safe and quiet. Transportation is taxi or walking , hotel shuttle not reliable.
Comment from Hotel Management
Apr 26, 2015 by Melissa A., Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for your comments due to our location near to the malls that are great for food and window shopping. We are glad to know that you enjoyed our comfy, clean and good service. We hope to host you again soon. Regards, Melissa A.
5 out of 5
Recommended
for Couples
by ziannyfrom san jose

hoteles.com cumple como siempre excelentemente.

Posted Feb 17, 2015 on Hotels.com
Excelente llegamos y todo estaba pre pagado por hoteles.com ningún contratiempo todo perfecto y el hotel tambien.
Comment from Hotel Management
Apr 25, 2015 by Melissa A, Hotel Management
Estimado Huesped, Reciba un saludo del Holiday Inn San Jose Escazu. Para nosotros, es un gusto saber que disfruto de su estadia en nuestro hoetl. Esperamos tener la oportunidad de servirle nuevamente en su proxima visita. Saludos, Melissa A.
Comment from Hotel Management
Apr 25, 2015 by Melissa A, Hotel Management
Estimado Huesped, Reciba un saludo del Holiday Inn San Jose Escazu. Para nosotros, es un gusto saber que disfruto de su estadia en nuestro hotel. Esperamos tener la oportunidad de servirle nuevamente. Saludos, Melissa A.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Prince Edward Island, Canada

Close to CIMA Hospital, excellent hotel

Posted Jan 26, 2015
Pros: The modern rooms and very comfortable beds.
Cons: Nothing, absolutely nothing!
Location: Holiday Inn close to CIMA hospital. Mall close by, also a bulk membership store.
I cannot say enough great things about this hotel. We are from Canada and were staying in Jaco when a friend travelling with us had a stroke. The hotel stay was unexpected, and we had no idea that it would be so close to the hospital. From the day that we walked in Thursday until we left on Sunday, we had nothing but great service and wonderful staff. I would recommend this hotel for sure. I had no idea that both reservations were booked through expedia, but these were very convenient and easy to do.
Comment from Hotel Management
Mar 12, 2015 by Melissa A., Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for your comments and we are glad to know that you enjoyd our great service and wonderfull staff. We hope to host you again anytime soon. Regards, Melissa A.
5 out of 5
Recommended
for Families
by Svanhildfrom Oslo, Norway

Excellent and warm service

Posted Jan 24, 2015 on Hotels.com
Holiday Inn is an excellent hotel situated near restaurants, shopping, hospitals and is quite near the main airports at San Jose. They provide excellent service!!! Absolutely all staff members were polite, helpful, lean and smiling and emohatic. The room service is excellent. Parking is free and safe. The only thing is that Apple TV was not functioning here. :-) I will recommend Holiday Inn to all people who want a nice treat while they stay in San Jose. They also help you with anything and you feel very welcome. Its not expensive either !!!! Warm thoughts to the staff they know how to run a hotel properly!!!
Comment from Hotel Management
Apr 4, 2015 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for taking part of your time and letting us know your experience during your stay at our hotel. We really appreciatte your nice and warm comments. We are glad to know that you could enjoy our location near restaurant and shopping malls, room service and helpfull staff. We hope to see you anytime soon. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Nights

Posted Jan 17, 2015
Pros: Everything
Cons: Nothing
Location: It's a great location with lots to do in Escazu.
I recently spent two nights at the Holiday Inn San Jose Escazu due to a couple of days of procedures at C.I.M.A. Hospital. If you find your self having to do the same thing, then this is truly the best place to be. From my hotel room door to the main lobby of the hospital was a five minute stroll through the surrounding Tempo Plaza, and I was on the Holiday Inn's forth floor. There are also 8 restaurants and several shops in the plaza just minutes from your room. The rooms are beautifully designed and furnished. The staff is friendly and efficient and you get free parking in their four level enclosed parking garage with 24 hour security. It is all new, modern and very welcoming. I hope you never have to spend any time in a hospital, but if you do or if you just want a great place to stay when in Escazu, I highly recommend the Holiday Inn San Jose Escazu. Oh, and if your like coffee try "Beso Espresso", a great little coffee shop just across from the hotel main entrance and they also have great pastries.
Comment from Hotel Management
Jan 22, 2015 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for letting us know your experience during your stay at our hotel and for your special comments. We are glad to know that the time you spend with us was pleasurable and that you could visit the different restaurants, stores and locals nearby. We hope to have the opportunity to host you again on your next visit. Best Regards, Melissa A.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by joshfrom St.paul, mn

Holiday inn san jose

Posted Jan 11, 2015 on Hotels.com
It was clean, location was good. The hotel's taxi cabs were three times overpriced but everything else was good.
Comment from Hotel Management
Mar 21, 2015 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for your comments and feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take necessary actions to ensure similar situations can be avoided in the future. We hope to have the opportunity to host you again in a near future. Regards, Melissa A.
5 out of 5
Recommended
for Business Travelers
by federicofrom costa rica

buena estancia

Posted Jan 1, 2015 on Hotels.com
super
Comment from Hotel Management
Mar 21, 2015 by Melissa A, Hotel Management
Estimado Huesped, Reciba un saludos desde el Holiday Inn San Jose Escazu. Nos gustaria agradecerle por su comentario. Lo esperamos en su proxima visita. Saludos, Melissa A.