Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Utah

Good location if client is near Esacazu.

Posted Dec 15, 2014
Pros: Enjoy having in room dining.
Location: Not much nearby accept the mall and a few restaurants of which some don't seem in walking distance at night. You have to go under a bridge.
One of the first Holiday Inns that have in room dining. They have a restaurant that serves until 11:pm. Also it is in a small shopping mall but I did not check the mall out. Other than that, not much else but a B.F Chang in walking distance.
Comment from Hotel Management
Dec 20, 2014 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. Thank you for your comments. We are glad to know that you enjoyed our Room Service. We hope to have the chance to serve you on your next visit. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

One of the best Hotels

Posted Sep 23, 2014
The Holiday Inn Escazu was a very nice hotel, the staff were very accommodating. Our room was very nice and great view. The hotel is close to every thing, the Big multi-plaza mall and plenty of restaurants to choose from. We even took a walk to the Walmart. Everything was within walking distance for anything we needed.The food at the hotel was excellent and very reasonably priced. I would recommend this hotel .
Comment from Hotel Management
Oct 21, 2014 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We are glad to hear that you enjoyed our location and everything that is close by. Thank you for recommend us and he hope to serve you on your next stay. Regards, Melissa A.
Comment from Hotel Management
Oct 21, 2014 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We are glad to hear that you enjoyed our location and everything that is close by. Thank you for recommend us and he hope to serve you on your next stay. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago il

Great hotel! Friendly staff, convenient location.

Posted Jul 3, 2014
The noise from the supermarket in the morning unloading trucks is annoying.
Comment from Hotel Management
Oct 21, 2014 by Melissa A, Hotel Management
Dear Guest, We appreciate you taking time to let us know your experience during your stay. We are sorry to know that the noise coming from the supermarket was annoying for you. We hope you give us a chance on your next stay to change this experience. Regards, Melissa A.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall nice place

Posted Jun 15, 2014
Restaurants around are excellent. Shower and sink faucet have very little water pressure.
Comment from Hotel Management
Jun 17, 2014 by Ludwing, Hotel Management
Dear Guest: Thank you for choosing Holiday Inn Escazu and for your comments. It is a pleasure to host you and we have placed a water pressure revision in order to make sure it is the correct one. Best regards, Ludwing Diaz
5 out of 5
Recommended
for Business Travelers
by Phillippefrom France

Tres tres bien

Posted Jun 3, 2014 on Hotels.com
Seul point negatif: une ampoule qui ne fonctionne pas dans la chambre. A part ce detail, c'etait parfait et situe a cote d'un grand centre commercial securisé
Comment from Hotel Management
Aug 23, 2014 by ludwing, Hotel Management
Cher client: Merci pour votre séjour à Holiday Inn Escazu et pour vos aimables commentaires. Nous regrettons que l'ampoule avait éclaté et il a été remplacé. Cordialement, Ludwing Diaz
Comment from Hotel Management
Aug 23, 2014 by ludwing, Hotel Management
Cher client: Merci pour votre séjour à Holiday Inn Escazu et pour vos aimables commentaires. Nous regrettons que l'ampoule avait éclaté et il a été remplacé. Cordialement, Ludwing Diaz
3 out of 5
Recommended
for Everyone
by Fabiennefrom FLL

PRACTICAL

Posted May 30, 2014
Pros: Its location
Cons: Creation of quiet space, lobby is too much like a train station.
Four days in the hotel for medical reasons. Practical location. Public spaces are too noisy and too full of all kind of personnel.One is restricted to a bedroom. Restaurant chairs not comfortable for long stay.
Comment from Hotel Management
Nov 29, 2014 by Ludwing, Hotel Management
Dear Guest: Thank you for staying at Holiday Inn Escazú and for your comments. We hope to have the pleasure of hosting you again in the future. Best Regards, Ludwing Diaz
4 out of 5
Recommended
for Everyone
by Rayfrom New York

Well located for Central Valley accessibility.

Posted May 29, 2014
Decent breakfast menu very courteous staff. Helpful and usually someone who spoke English was around.
Comment from Hotel Management
Nov 29, 2014 by Ludwing, Hotel Management
Dear Guest: Tnank you for staying at Holiday Inn Escazu and for your comments. We hope to have the chance to host you again in the future. best regards, Ludwing Diaz
5 out of 5
Recommended
for Getaway With Friends
by Cynthia Bennettfrom Tres Rios, Costa Rica

Close to the mall and other place!

Posted May 13, 2014 on Hotels.com
It was great!
Comment from Hotel Management
Aug 23, 2014 by ludwing, Hotel Management
Dear Guest: Thank you for choosing our hotel and for your comments. Best regards, Ludwing Diaz
5 out of 5
Recommended
for Everyone
by juan

I received more for my money

Posted May 12, 2014
This is the first time I received more than expected, everything was exc, service, food, room, they included the buffet breakfast for free amazing, thank you.
Comment from Hotel Management
Nov 29, 2014 by Ludwing, Hotel Management
Dear Guest: Thank you for staying at Holiday Inn Escazu and for your great comments. It will be a pleasure to host you again in a future opportunity. Best regards, Ludwing Diaz
5 out of 5
Recommended
for Business Travelers
by Ramosmisafrom MA, USA

Excelent

Posted Apr 29, 2014 on Hotels.com
It is a beauty in the center of San José
Comment from Hotel Management
Jul 19, 2014 by ludwing, Hotel Management
Dear Guest: Thank you for y staying at Holiday Inn Escazu and for our comments. We do have a great location in EScazu, even though downtown can be reached easily, we are not a downtown hotel. We hope you come back soon. Best regards, Ludwing Diaz