Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business or pleasure great hotel

Posted Mar 23, 2015
Comfy, clean and good service. A bit far from San jose, but then again everything is. You have quite a few strip malls around great for food and window shopping. Nice place to run around the neighborhood outdoors, safe and quiet. Transportation is taxi or walking , hotel shuttle not reliable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Prince Edward Island, Canada

Close to CIMA Hospital, excellent hotel

Posted Jan 26, 2015
Pros: The modern rooms and very comfortable beds.
Cons: Nothing, absolutely nothing!
Location: Holiday Inn close to CIMA hospital. Mall close by, also a bulk membership store.
I cannot say enough great things about this hotel. We are from Canada and were staying in Jaco when a friend travelling with us had a stroke. The hotel stay was unexpected, and we had no idea that it would be so close to the hospital. From the day that we walked in Thursday until we left on Sunday, we had nothing but great service and wonderful staff. I would recommend this hotel for sure. I had no idea that both reservations were booked through expedia, but these were very convenient and easy to do.
Comment from Hotel Management
Mar 12, 2015 by Melissa A., Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for your comments and we are glad to know that you enjoyd our great service and wonderfull staff. We hope to host you again anytime soon. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Nights

Posted Jan 17, 2015
Pros: Everything
Cons: Nothing
Location: It's a great location with lots to do in Escazu.
I recently spent two nights at the Holiday Inn San Jose Escazu due to a couple of days of procedures at C.I.M.A. Hospital. If you find your self having to do the same thing, then this is truly the best place to be. From my hotel room door to the main lobby of the hospital was a five minute stroll through the surrounding Tempo Plaza, and I was on the Holiday Inn's forth floor. There are also 8 restaurants and several shops in the plaza just minutes from your room. The rooms are beautifully designed and furnished. The staff is friendly and efficient and you get free parking in their four level enclosed parking garage with 24 hour security. It is all new, modern and very welcoming. I hope you never have to spend any time in a hospital, but if you do or if you just want a great place to stay when in Escazu, I highly recommend the Holiday Inn San Jose Escazu. Oh, and if your like coffee try "Beso Espresso", a great little coffee shop just across from the hotel main entrance and they also have great pastries.
Comment from Hotel Management
Jan 22, 2015 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for letting us know your experience during your stay at our hotel and for your special comments. We are glad to know that the time you spend with us was pleasurable and that you could visit the different restaurants, stores and locals nearby. We hope to have the opportunity to host you again on your next visit. Best Regards, Melissa A.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Utah

Good location if client is near Esacazu.

Posted Dec 15, 2014
Pros: Enjoy having in room dining.
Location: Not much nearby accept the mall and a few restaurants of which some don't seem in walking distance at night. You have to go under a bridge.
One of the first Holiday Inns that have in room dining. They have a restaurant that serves until 11:pm. Also it is in a small shopping mall but I did not check the mall out. Other than that, not much else but a B.F Chang in walking distance.
Comment from Hotel Management
Dec 20, 2014 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. Thank you for your comments. We are glad to know that you enjoyed our Room Service. We hope to have the chance to serve you on your next visit. Regards, Melissa A.
4 out of 5
Recommended
for Couples
by Antoniafrom Dominical

Great place to stay.

Posted Nov 24, 2014 on Hotels.com
We like this hotel. Everyone is always helpful and pleasant. We will return. We came to this area to shop for the holidays.
Comment from Hotel Management
Jan 31, 2015 by Melissa A, Hotel Management
Dear Guest, Thank you for your dear comments. We are happy to know that our staff made your stay pleasant and that they were always helpful. We hope to see you on your next visit at the area. Best Regards, Melissa A.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Costs you have here/verses other hotels

Posted Sep 25, 2014 on Hotels.com
No complimentary breakfast, no shuttle to airport. No refrig in room, area restaurants expensive.
Comment from Hotel Management
Jan 3, 2015 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We greatly appreciate you taking the time to bring this matter to our attention and apologise for any inconvenience you may have experienced due to breakfast, transfer and restaurants in the area. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope you will continue to choose our hotel for your future travel needs. Regards, Melissa A.
Comment from Hotel Management
Jan 3, 2015 by Melissa A, Hotel Management
Dear Guest, Thank you for your comments. The feedback we receive from our valued guests, like you, enables us to target problem areas and take necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope you will allow us to serve you on your next trip. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

One of the best Hotels

Posted Sep 23, 2014
The Holiday Inn Escazu was a very nice hotel, the staff were very accommodating. Our room was very nice and great view. The hotel is close to every thing, the Big multi-plaza mall and plenty of restaurants to choose from. We even took a walk to the Walmart. Everything was within walking distance for anything we needed.The food at the hotel was excellent and very reasonably priced. I would recommend this hotel .
Comment from Hotel Management
Oct 21, 2014 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We are glad to hear that you enjoyed our location and everything that is close by. Thank you for recommend us and he hope to serve you on your next stay. Regards, Melissa A.
Comment from Hotel Management
Oct 21, 2014 by Melissa A, Hotel Management
Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We are glad to hear that you enjoyed our location and everything that is close by. Thank you for recommend us and he hope to serve you on your next stay. Regards, Melissa A.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago il

Great hotel! Friendly staff, convenient location.

Posted Jul 3, 2014
The noise from the supermarket in the morning unloading trucks is annoying.
Comment from Hotel Management
Oct 21, 2014 by Melissa A, Hotel Management
Dear Guest, We appreciate you taking time to let us know your experience during your stay. We are sorry to know that the noise coming from the supermarket was annoying for you. We hope you give us a chance on your next stay to change this experience. Regards, Melissa A.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall nice place

Posted Jun 15, 2014
Restaurants around are excellent. Shower and sink faucet have very little water pressure.
Comment from Hotel Management
Jan 3, 2015 by Ludwing, Hotel Management
Dear Guest: Thank you for choosing Holiday Inn Escazu and for your comments. It is a pleasure to host you and we have placed a water pressure revision in order to make sure it is the correct one. Best regards, Ludwing Diaz
5 out of 5
Recommended
for Business Travelers
by Phillippefrom France

Tres tres bien

Posted Jun 3, 2014 on Hotels.com
Seul point negatif: une ampoule qui ne fonctionne pas dans la chambre. A part ce detail, c'etait parfait et situe a cote d'un grand centre commercial securisé
Comment from Hotel Management
Aug 23, 2014 by ludwing, Hotel Management
Cher client: Merci pour votre séjour à Holiday Inn Escazu et pour vos aimables commentaires. Nous regrettons que l'ampoule avait éclaté et il a été remplacé. Cordialement, Ludwing Diaz
Comment from Hotel Management
Aug 23, 2014 by ludwing, Hotel Management
Cher client: Merci pour votre séjour à Holiday Inn Escazu et pour vos aimables commentaires. Nous regrettons que l'ampoule avait éclaté et il a été remplacé. Cordialement, Ludwing Diaz