Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.3 Hotel condition
They paid and stayed.
for Personal Eventby Mark and Eileen
A great find...Posted Oct 26, 2012 on Hotels.com
Of all hotels we have stayed in CR, the staff and owners of Casa Roland was over the top in every aspect of what a staff should be. They went out of their way to make you feel welcome, like part of their family and everyone has very happy to be working there. They all were gracious and helpful. We stayed in an executive suite which was very comfortable and beautifully decorated. But most importantly our flight had been cancelled for a day so we missed out first of three nites stay. The manager knew we were going to another part of Costa Rica during our visit, and arranged the nite we missed at her hotel to a sister hotel in Manuel Antonio. Most hotels would say tough luck. That spoke volumes about wanting to keep repeat business and ensuring tourist business. Also, at first the neighborhood seemed a little shaky and appeared not to be a great location. This was not true, as some of the best restaurants were within a $3.00 cab ride. We will definitely return to Casa Roland as part of that happy family. Pura Vida
Recommendedby A verified traveler from Montana
casa roland...san jose costa ricaPosted Mar 24, 2012 on Hotels.com
while the hotel and the people weere wonderfull, we were told when boolong that it was only a mile and a half from airport. It was a 30 $ cab ride each way and we were there two times in two weeks = 120$ US for cabs. And the lack of a restaurant in or near the hotel made it a little less comfortable, while catching planes. Still, a beautiful place.
Recommendedby A verified traveler
Posted Feb 6, 2012 on Hotels.com
Recommendedby A verified traveler from los angeles california
casa rolandPosted Jan 20, 2012 on Hotels.com
It was a little to far out of the way to san jose and i was not told that local calls were not free. breakfast was great, good internet service, local bus service to san jose was around the corner and it took you directly into downtown
Not Recommendedby A verified traveler from Fort Worth TX
Hotel Casa RolandPosted Jan 13, 2012 on Hotels.com
The 25 minute cab ride clearly defined that this "hotel" or motel was not near the airport. Although, the staff couldn't have been nicer, it was in a very "shady" neighborhood, and we did not feel safe. It should be noted that the very nice "bellman" carried a gun.
Recommendedby A verified traveler
Great food, poor plumbingPosted Nov 18, 2011 on Hotels.com
We arrived late to our hotel room but a very nice spanish speaking only man was very accomodating to help us to our room. It was lovely but had no running water. He tried to get someone to fix it for over an hour and finally I suggested we be allowed to use the bathroom in another room so we could finally get some sleep. We had arrived from a whole day of traveling and at this time it was after midnight. Very nice people and loved the gallo pinto there. They did try hard to accomodate us, however.
for Couplesby A verified traveler from Westlake, Ohio
Hidden JewelPosted Mar 22, 2011
Very friendly staff, complimentary breakfast cooked to order, clean room with all the comforts of home... I will definitely stay at Casa Roland again!