Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Other
by A verified travelerfrom over there

The staff is awsome

Posted Apr 6, 2015
Pros: THE STAFF!!!!
Cons: move some of the adult paintings down the hallways away from small underage eyes
Location: good for overnighting at san jose. grocery store for things you forgot/might need. pharmacy for the same.
two things you need to know... number one not for children. number two THE STAFF IS AMAZING! when you first enter the hotel even in the lobby there are several adult paintings so don't bring your kids. there is a bar in the lobby and the neiberhood isn't the most friendly at first sight... BUT this is a great stop over place for inbetween flights in and out of san jose. THE STAFF WILL TAKE CARE OF YOU! by the time I arrived after my flight and got my rental car it was 10:30pm ish... maybe later... by the time I was settled in (including delivery from a local restaurant!) it was 12:30am ish... then in the morning they helped me print out my itinerary that I had forgotten to print. also there is a local grocery/pharmacy down the street to help you get the things that make vacas go smoothly (like garbage bags, bottled water, and ciproflaxen for anti montizumas revenge) they also have room safes and a private locked parking lot to keep your stuff safe (because no matter how many stars or what country your in you will just have those people out to ruin your vaca).
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good price a complimentary breakfast.

Posted Mar 28, 2015
I only slept there, and ate breakfast. Can't complain.
Comment from Hotel Management
Mar 31, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for your nice comment. We are glad to know that enjoy staying with us. We hope to welcome you back soon. Best regards from Costa Rica.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

2 night stay, work not vacation

Posted Mar 19, 2015
Pros: Style and confiness
Cons: Internet
Location: Local airport
Great hotel, really beautiful decoration and ample variety of rooms even for big families. Highly recommended
Comment from Hotel Management
Mar 31, 2015 by General Manager, Hotel Management
Dear Cris, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Best!
5 out of 5
Recommended
for Everyone
by A verified traveler

A very pleasant surprise!

Posted Mar 18, 2015
A charming hotel and a great value. Warm reception, very nice craftsman finishes, excellent art and clean and comfortable rooms. Could not have asked for a more pleasant stay. If your flying to Tortugera its 5 minutes from the airport in Pavas. Highly recommended!
Comment from Hotel Management
Mar 31, 2015 by General manager, Hotel Management
Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your visit at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Best!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago

I Grew To Love This Place!

Posted Feb 16, 2015
Pros: Cleanliness, courteous staff, free personal laundry folded neatly on your bed, great internet connection, free breakfast made by Anna, and very clean!
Cons: The beds could be a little softer but I am not complaining. I had the best shower of any place around and I moved closer to CIMA to stay at the chains
Location: Not too much but I didn't go there for that.
This is a third world hotel in a third world big city. It is not your typical chain hotel. It has personality plus. The collection of art is amazing. But mostly the people make it happen. Funny that it is not more chic as it is blocks away from the Costa Rican equivalent of the White House on the same boulevard. Take your ugly American eye glasses off and give it a chance. No the floors are not marble and the bathrooms are small but so are the room rates. Free off street very secure locked up parking lot and very secure locked buzzer front doors. So if you have to be in that area of San Jose give the great people of Casa Roland a chance to charm you.
Comment from Hotel Management
Mar 24, 2015 by General Manager, Hotel Management
Dear Charles, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Best!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

A very unique experience, beautiful views and cozy

Posted Oct 14, 2014
Pros: Food, Space, Tranquility, helpful happy staff, beautiful views.
Cons: More road signs, better directions,
Location: Location is hard to get too but once there the views are awesome. Everything is a bit far to do but the nature trail around the place is a nice walk.
We stayed one night in the honeymoon suite. it was very cozy with a chimney, we lit the fire at night. It was has comfortable jacuzzi tub and a nice small private back porch. The staff was very happy and helpful. The food was delicious i had the fish of the day (Sea bass) and my wife had the mushroom fettuccine. The views are beautiful on clear mornings but expect clouds by the afternoon. The small trail around the hotel was nice with hummingbird feeders and we saw a few at early morning (6-7am). I was a very unique and romantic experience i would love to go again!.
Comment from Hotel Management
Mar 31, 2015 by General Manager, Hotel Management
Dear Nicolas, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your visit at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Best!
4 out of 5
Recommended
for Everyone
by pascalfrom Paris

Hôtel près de l'aéroport, sans bruit

Posted Nov 28, 2013
Chambre très grande et très propre. Personnel très sympa. Petit déjeuner copieux
5 out of 5
Recommended
by A verified travelerfrom London

Lovely Place

Posted Sep 30, 2013 on Hotels.com
The place is amazing, beautiful room and very friendly staff. I would go back easily.
Comment from Hotel Management
Mar 31, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Best!
4 out of 5
Recommended
by A verified traveler

Posted Nov 30, 2012 on Hotels.com
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