Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler from miami

Too much noise

Posted Aug 16, 2014
The shower was not clean and was not clean during my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, Ohio

Great place for easy access to San Jose Airport

Posted Jul 27, 2014
Pros: Proximity the the airport was my first choice; decent restaurant, pleasant staff.
This was my second visit to the hotel. It was a recommendation from Expedia for close airport proximity. It is an older hotel, with comfortable rooms and a pleasant staff, who go out of their way to ensure a nice stay. If you stay walk up to the gym on the 5th floor and out on the rooftop patio, great view of the mountains.
2 out of 5
by A verified traveler from NM

Dirty

Posted Jul 11, 2014
Cons: transportantion to the airport anytime the client request it and all about the maintain
My room was dirty it looks like no body clean it after the last person. The restroom had "pubic " hair around, the bath curtain had dirt all around in the down border and the entire bathroom smell to urine.. the bed cover was not clean I could see the dust or dirt on top I arrived late around 7 pm and i was so tired for this reason I could changed hotel I took a taxi to the airport because I should request the transportation 48 hours what I was no able to do, anyway.. for the price should have transportation any moment the client request it. I won't recommend this hotel for the almost 100 dollars I pay there are many more close to the airport and cheaper.. Big mistake I did
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Cons: Get the Air condition fix on some of the room. The room I had was a suite and the A/C did not work good at all.
Location: Good eating restaurant
I really like the staff they were very helpful. Enjoyed the bartender, was a delight to have him serve us. Very friendly....
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Outstanding customer service!

Posted Jun 27, 2014
We stayed at this hotel the night before we flew home after a vacation in Costa Rica. The two guys at the front desk were very helpful - helping us find a place to eat in the evening, locating a grocery store, and arranging a wake up call and early (4am!) transportation to the airport - including breakfast boxes! The room was very nice, and the wake up call and ride to the airport were prompt the next morning. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by Flory

Great casino hotel

Posted Jun 14, 2014
It is locate next to La Sabana, a mile square park, restaurants, downtown San Jose, and offers complimentary breakfast and hotel transportation. Loved it.
5 out of 5
Recommended
for Everyone
by sherri

Enjoyed

Posted May 22, 2014
We really enjoyed our stay and the breakfast is great
4 out of 5
Recommended
for Business Travelers
by Mike D. from Lowell

nice clean and friendly

Posted May 12, 2014 on Hotels.com
The place is a good, friendly, clean place. The staff is very accommodating and Diego the bartender is a great guy.
3 out of 5
Recommended
for Business Travelers
by anoed from usa

air

Posted May 12, 2014 on Hotels.com
The staff was nice in the hotel. The staff in the casino were not very nice. The air conditioning does not work at this hotel.
5 out of 5
Recommended
for Everyone
by Greg from Tavernier FL

Great little hotel

Posted May 8, 2014
Jose and Javier!!!!! These guys make the place. Will deffinately be staying here my next trip.