Hallway

Reviews of Isla Verde Hotel

3 out of 5
Isla Verde Hotel
200 Oeste de la Embajada Americana, San José, San Jose

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 410 reviews" "
Rating 8 - Good. 117 out of 410 reviews" "
Rating 6 - Okay. 19 out of 410 reviews" "
Rating 4 - Poor. 9 out of 410 reviews" "
Rating 2 - Terrible. 3 out of 410 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very nice and modern
Stayed 1 night in Feb 2024
Response from Veronica Shum on Mar 17, 2024
Dear theresa,Thank you for your feedback! We're delighted to hear that you found our place very nice and modern. We strive to create a welcoming and contemporary atmosphere for our guests, and we're glad that you enjoyed it. We look forward to seeing you again soon!"Regards,

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Veronica Shum on Mar 17, 2024
Thank you very much!

10/10 Excellent

Olga

Traveled with family
Liked: Amenities
Beautiful hotel, I love the decoration since we arrive, in every space it has a decoration with good taste, amazing breakfast (the best Gallo Pinto rice ) and very attentive staff. Definitely will come back again!
Stayed 1 night in Mar 2024
Response from Veronica Shum on Mar 14, 2024
Dear Olga,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our beautiful hotel. We take great pride in our tasteful decorations throughout the property, and we're delighted that you appreciated them. It's fantastic to hear that you loved our breakfast, especially the Gallo Pinto rice - it's one of our specialties! Our team works hard to ensure every guest feels well taken care of, so we're glad to hear that you found our staff attentive. We can't wait to welcome you back again soon!

10/10 Excellent

mikalai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise insulation in rooms was excellent
Stayed 1 night in Mar 2024
Response from Veronica Shum on Mar 14, 2024
Dear Mikalai,Thank you for your review!We are happy to know that you have enjoyed your stay with us and that our rooms noice insulation sistem was excellent.Regards,

2/10 Terrible

Dylan

Disliked: Staff & service
Hotel pre picked us to have a double bed even though we were a couple and wouldn't switch our rooms even though there were open queen rooms.
Stayed 1 night in Feb 2024
Response from Veronica Shum on Mar 1, 2024
We sincerely apologize for any inconvenience caused by not having a room available with one queen-size bed and instead offering a room with two queen-size beds. Your reservation came through the Expedia.com platform, clearly indicating the preference for two beds(we even showed you the reservation).Unfortunately, we did not have any additional rooms available; otherwise, we would have been happy to accommodate your request for a room with a single bed.Regards

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent breakfast. Suggest the hotel offer its guests a bottle of water when checking-in.
Stayed 1 night in Feb 2024
Response from Veronica Shum on Feb 27, 2024
Dear Henry,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our hotel and appreciated our excellent breakfast. We value your suggestion and will certainly consider offering a complimentary bottle of water to our guests upon check-in for added convenience and comfort. We look forward to welcoming you back soon!"Regards,

10/10 Excellent

Collett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful for excursions and transportation advice
Stayed 1 night in Feb 2024
Response from Veronica Shum on Feb 24, 2024
Dear Collett,Thank you for your kind words! We're glad you found our staff friendly and helpful with excursion and transportation advice. We hope to welcome you back again soon for another fantastic stay!Regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, accommodating and beautiful oasis in the middle of the city
Stayed 1 night in Feb 2024
Response from Veronica Shum on Feb 6, 2024
Dear Ryan,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our staff takes great pride in providing exceptional service, and it's truly rewarding to know that their efforts contributed to your enjoyment.We're delighted that you found our surroundings to be a peaceful escape. Your recommendation means a lot to us, and we can't wait to welcome you back for another rejuvenating stay. Until then, take care and safe travels!Regards,

10/10 Excellent

Roman, Boulder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great modern styling. Very helpful staff. I would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Veronica Shum on Feb 5, 2024
Dear Roman,Thank you for your review! We're delighted to hear that you found our location convenient and enjoyed the modern styling of our property. Our team strives to provide excellent service, and we're glad to hear that you found them very helpful. We look forward to welcoming you back in the future for another enjoyable stay.Regards,

10/10 Excellent

Mehdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
different look
Stayed 2 nights in Jan 2024
Response from Veronica Shum on Feb 1, 2024
Dear Mehdi,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience during your stay at our hotel.Regards,

10/10 Excellent

Eli, Sherman Oaks

Stayed 1 night in Jan 2024
Response from Veronica Shum on Feb 24, 2024
Dear Eli,Thank you so much for your rating of your recent stay at Hotel Isla Verde! We look forward to hosting you again soon!Regards,

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Friendly with Amazing Showers
I recently had the pleasure of staying at an eco-friendly hotel in the heart of San Jose, Costa Rica, and I couldn't be more impressed with my experience. First and foremost, the hotel's commitment to sustainability is commendable. From energy-efficient practices to eco-friendly amenities, it's evident that they prioritize minimizing their environmental impact. The green initiatives seamlessly blend with the lush surroundings, creating a tranquil and guilt-free retreat. The rooms were a haven of cleanliness and comfort. Thoughtful touches like organic toiletries and responsibly sourced furnishings added to the overall ambiance. The eco-friendly ethos extended beyond the exterior, creating a serene and mindful atmosphere within the rooms. Conveniently located in the heart of San Jose, the hotel provided easy access to the city's vibrant culture and attractions. The staff was warm, accommodating, and always ready to offer valuable local insights, making my stay even more enjoyable. In summary, this eco-friendly hotel in San Jose exceeded my expectations. With its commitment to sustainability, outstanding showers, and inviting rooms, it's a beacon of responsible hospitality in this bustling city. I wholeheartedly recommend it to anyone looking for a comfortable and environmentally conscious retreat in Costa Rica's capital.
Stayed 1 night in Dec 2023
Response from Veronica Shum on Jan 8, 2024
Dear Peter,Thank you so much for your thoughtful and glowing review of Hotel Isla Verde! It warms our heart to hear that your experience exceeded expectations and that our commitment to sustainability and responsible hospitality made a lasting impression on you.Creating a tranquil and guilt-free retreat is at the core of our mission, and it's immensely rewarding to know that our efforts are being appreciated. Your recognition of the eco-friendly initiatives, from energy-efficient practices to the use of organic toiletries and responsibly sourced furnishings, is truly gratifying. We believe in harmonizing with the lush surroundings, and it seems like we've succeeded in providing that serene atmosphere you described.Our team takes pride in offering warm and accommodating service, and I'm thrilled to hear that they enhanced your stay with valuable local insights. Your recommendation means the world to us, and we're grateful for the opportunity to be a beacon of responsible hospitality in San Jose.We look forward to welcoming you back to Hotel Isla Verde in the future, and thank you for choosing us for your stay in San Jose!Regards

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy visit
Wife had visa problems so we had to make an unexpected trip to San Jose to visit US Embassy. If you have Embassy business location is perfect. Hotel is very nice. The staff is super helpful. The restaurant is decent. The breakfast buffet is very nice. The only negative is that we only needed two nights of our 3 night reservation but the hotel could not reduce the charge - might have something to do with booking through Expedia.
Stayed 3 nights in Dec 2023
Response from Veronica Shum on Dec 14, 2023
Dear Brad,Thank you for taking the time to share your experience with us. We're pleased to hear that our hotel's location worked well for your unexpected trip to the US Embassy in San Jose and that you found the overall stay pleasant. It's wonderful to know that our staff was able to assist you, and you enjoyed the amenities like the breakfast buffet.We apologize for any inconvenience regarding the reservation. Our team strives to accommodate our guests' needs, and we regret any difficulty you encountered with the reservation modification. Booking platforms like Expedia may have their policies, but we'll certainly look into ways to enhance flexibility for our guests.We appreciate your feedback and hope to welcome you back under more relaxed circumstances in the future.Regards,

10/10 Excellent

Alvaro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, clean and Convenient location
Stayed 1 night in Dec 2023
Response from Veronica Shum on Dec 14, 2023
Dear Alvaro,Thank you for taking the time to share your feedback with us! We are delighted to know that you had a positive experience during your stay at our hotel.Regards,

10/10 Excellent

Robin

Stayed 1 night in Dec 2023
Response from Verónica Shum on Dec 6, 2023
Estimado Robin,Muchas gracias por calificarnos. Nos alegra mucho saber que disfrutó de su estadía con nosotros.Saludos cordiales.

10/10 Excellent

Israel

Stayed 1 night in Nov 2023
Response from Veronica Shum on Dec 6, 2023
Dear Israel,Thank you so much for your rating of your recent stay at Hotel Isla Verde! We are delighted to hear that you had a positive experience during your stay.We look forward to hosting you again soon.Regards,

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the breakfast is excellent quality and value. Room is very nice, clean and modern. My only issue was the shower water temperature — when you put it on the warm setting it fluctuates on its own between scalding hot and freezing cold
Stayed 3 nights in Nov 2023
Response from Veronica Shum on Nov 30, 2023
Dear Edwin,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the excellent quality and value of our breakfast, and that you found the room to be very nice, clean, and modern.We sincerely apologize for the inconvenience you experienced with the shower water temperature. Your feedback is invaluable to us, and we will address this issue promptly to ensure a more comfortable experience for our guests in the future.Regards,

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost (but not quite) perfect
Their system which controls room lighting with the access card also controls wall outlets making it difficult to charge cell phone without also having the lights on.
Stayed 1 night in Nov 2023
Response from Veronica Shum on Nov 9, 2023
Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We will take it into consideration for our future renovations. We hope to have the opportunity to welcome you back soon!Regards,

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Short stay for 2nd time
I stayed 1 night at the end of an extended trip so that I could be near (ish) to the airport. I recently stayed 3 nights at this same hotel. I 100% recommend it to anyone. Fyi, it is approx 10min in a taxi to the downtown area.
Stayed 1 night in Nov 2023
Response from Veronica Shum on Nov 7, 2023
Dear Alan,Thank you for taking the time to share your experience! I'm glad to hear that you enjoyed your stay at the hotel. It's great that you found it convenient for your extended trip and proximity to the airport. Recommending it 100% speaks volumes! Also, the heads-up about the 10 minutes taxi ride to the downtown area is helpful for future guests. Safe travels!Best regards,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night Stay
Lovely hotel with equally lovely and helpful staff. Close to La Sabana park. Highly recommend.
Stayed 3 nights in Oct 2023
Response from Veronica Shum on Nov 7, 2023
Dear Alan,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel lovely and our staff equally so. It's great to know that our proximity to La Sabana park worked well for you.We truly appreciate your recommendation, and we look forward to the possibility of hosting you again in the future.Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel Restaurant
This cute hotel was exactly what we needed for our quick visit into San Jose to get an emergency passport. It’s only a short walk to the US Embassy which was exactly what we were looking for. All the staff were friendly and so helpful. The best part was the Japanese restaurant on site. The food was so amazing! Definitely make time to eat here.
Stayed 1 night in Oct 2023
Response from Veronica Shum on Oct 23, 2023
Dear Guest,Thank you for taking the time to share your feedback with us! We were delighted to read your review and learn that our hotel was exactly what you were looking for. Your kind words truly brightened our day.At Hotel Isla verde, we strive to provide exceptional experiences for all our guests, and knowing that we have achieved this with you fills us with pride.We hope to be able to host you again in a near future!Regards,

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Verónica Shum on Oct 3, 2023
Muchas gracias por calificarnos. Estamos muy complacidos de saber que disfrutó de su estadía con nosotros.Saludos cordiales,

8/10 Good

Alina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Verónica Shum on Sep 4, 2023
Estimada Alina,Muchas gracias por tomarse el tiempo para calificarnos.Esperamos poder servirle nuevamente en un futuro cercano.Saludos cordiales,

8/10 Good

Alina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isla verde
Very kind and helpful staff Rooms were comfortable and clean Area safe. Need to take a car to visit downtown
Stayed 1 night in Aug 2023
Response from Veronica Shum on Sep 4, 2023
Dear Alina,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience during your stay at our hotel.We hope to have the opportunity to welcome you back in the future. Best Regards,

10/10 Excellent

Lea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I expected
Stayed 1 night in Aug 2023
Response from Veronica Shum on Aug 28, 2023
Thank you for choosing Hotel Isla Verde for your recent stay. We're delighted to learn that your experience with us exceeded your expectations!Our team works hard to provide a comfortable and enjoyable environment for all our guests, and it's rewarding to hear that we succeeded in making your stay memorable.Wishing you safe and wonderful journeys ahead!Regards,

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and chinese food for lunch and dinner delicious. They have a friendly staff. Place to go when i go Costa Rica . Definitely will recommend to my friends and family.!
Stayed 5 nights in Aug 2023
Response from Veronica Shum on Aug 28, 2023
Dear Rosemary,Thank you so much for sharing your wonderful experience at our hotel! We're thrilled to hear that you enjoyed the great breakfast and delicious Chinese food options for lunch and dinner. It's fantastic that our staff's friendliness made a positive impact on your stay as well.Your recommendation to friends and family means a lot to us, and we can't wait to welcome them with the same exceptional service that you enjoyed.Looking forward to hosting you again on your next trip!Regards,

8/10 Good

Eliezer Casillas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, however, don't provide service of towels. Lot of the activities that we did in Costa Rica was necessary that we had to take towels. The hotel should indicate that they don't provide towels in the detail of the information of the hotel.
Stayed 7 nights in Jul 2023
Response from Veronica Shum on Aug 7, 2023
Dear Eliezer,Thank you for your feedback and for choosing our hotel for your stay in Costa Rica.We apologize for any inconvenience you may have experienced regarding the extra towels during your visit.extra towels, The staff will be more than happy to provide extra towels if our guests need them.Our goal is to deliver exceptional service and ensure that your stay is comfortable and enjoyable.We appreciate your comments and will take your suggestion into account to improve the information provided to our guests about the services available at our hotel.Regards,

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023
Response from Veronica Shum on Sep 4, 2023
Dear Matthew,Thank you so much for your rating. We are thrilled to hear that you had such a fantastic experience with us.Your satisfaction is our top priority, and it's wonderful to know that we met and exceeded your expectations during your stay. We look forward to hosting you again soon!Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people own and run this hotel.
Stayed 6 nights in Jul 2023
Response from Veronica Shum on Aug 3, 2023
Dear Thomas,Thank you for taking time to rate us. We are so pleased that you had enjoyed your stay with us!Regards,

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel for my birthday and it was wonderful. The staff went above and beyond to help me find places to go in a safe way and coordinate my very early morning ride to the airport. Buffet breakfast was good and so convenient and dinner and drinks was delicious. Hotel was also located in walking distance to lots of shops. Room was very comfy and clean and balcony was wonderful to get fresh air and breeze. Would definitely recommend staying here :-)
Response from Veronica Shum on Jul 7, 2023
Dear Kimberly,Thank you for sharing your positive experience at our hotel for your birthday celebration! We're delighted to hear that you had a wonderful stay and that our staff provided exceptional service throughout your visit.We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Regards,

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Veronica Shum on Jul 7, 2023
Dear Jay Thank you for choosing our hotel for your stay in San Jose.

10/10 Excellent

Dixiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of my favorite hotels that I have visited
Stayed 1 night in May 2023
Response from Veronica Shum on May 24, 2023
Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We greatly appreciate your kind words and are delighted to hear that we rank among your favorite hotels.Regards,

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2023
Response from Veonica Shum on May 24, 2023
Dear Rafael,Thank you for your positive review. We value your feedback and look forward to the opportunity to serve you again in the future.Regards,

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 5-day stay at Isla Verde. It is a small (about 40 rooms), family-run hotel--extremely clean, attractively decorated, and equipped with a very nice Cantonese restaurant. The multilingual staff are outstanding. We received help from Jorge and Dora in rescheduling a tour that we had to postpone when our son was not feeling great for a couple days. Jorge actually walked us to a pharmacy to get medicine for him. We used Isla Verde as our base for exploring Santa Fe as well as a coffee plantation, volcano, and other sights. We had two Deluxe rooms, each with a lovely balcony overlooking a peaceful residential area. We enjoyed sitting out there in the morning sun every day and drinking our coffee. There is an excellent complimentary buffet breakfast that has the traditional Costa Rican components--gallo pinto, eggs, plantains, and fresh fruit--plus a few pastries and other items. We ended up eating at the restaurant many times because it is so good (it also has a small bar). I can't recommend this hotel highly enough. It isn't right in the middle of the city, which was fine for us, because it was peaceful. We used Uber to visit places in the city. The hotel is very close to the U.S. Embassy. Wifi was fine. Very comfortable beds--I am picky! If we return to San Jose, we will definitely stay here.
Stayed 5 nights in May 2023
Response from Veronica Shum on May 15, 2023
Dear Larry,Thank you for taking the time to write such a wonderful review about your recent stay at Isla Verde. We appreciate your kind words and are delighted to hear that you had a fantastic five-day experience with us.We take great pride in being a small, family-run hotel, and it's fantastic to know that you found our hotel extremely clean, attractively decorated, and equipped with a nice Cantonese restaurant. We are particularly glad that our staff, especially Jorge and Dora, were able to assist you, and it is heartening to hear that Jorge's assistance made a positive impact on your visit.We are delighted that you enjoyed our complimentary buffet breakfast, featuring traditional Costa Rican breakfast. Additionally, we are pleased that you dined at our restaurant multiple times and found the food to be excellent. We appreciate your recommendation and are grateful for your kind compliments.We would be honored to welcome you back to Isla Verde if you find yourself in San Jose again. Please do not hesitate to reach out to us directly if you have any further questions or require assistance in the future.Once again, thank you for your kind words and for choosing Isla Verde. We wish you safe travels and many more memorable experiences on your future journeys.Warm regards,

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable Boutique Hotel
This place is family owned and operated. The attached restaurant serves nutritious breakfasts, and is also open for lunch and dinner. The boutique hotel was recently renovated, which is very nice. The entire friendly stuff went above and beyond to make my stay the best it could be. Special thanks to Dora from the reception desk! Here is their address: 200 Meters West of the United States Embassy (literally...that's the address :)
Stayed 2 nights in Apr 2023
Response from Veronica Shum on May 9, 2023
Dear Monika,Thank you so much for your beautiful review. We are pleased that you have enjoyed your stay with us!Regards

10/10 Excellent

Kam, Keswick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is pretty updated hotel. We only spend a night before leaving San Jose. Since we have a very early boarding and even prepared simple breakfast for us. Room is spacious and comfortable. Very nice
Response from Veronica Shum on Apr 11, 2023
Dear Kam,Thank you very much for choosing our hotel for your stay. We are delighted to hear that you enjoyed your stay. We hope to have the opportunity to host you again in the near future.Regards

10/10 Excellent

Joelene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. I was renewing my visa which is a short walk from the hotel.
Stayed 3 nights in Mar 2023
Response from Veronica Shum on Apr 11, 2023
Thank you very much for choosing our hotel for your stay in San Jose. We are very pleased to hear that you enjoyed your stay. We hope to host you again in the near future.Regards,

4/10 Poor

José

Disliked: Property conditions & facilities
Not hat water
Stayed 1 night in Mar 2023
Response from Natalia on Mar 15, 2023
Buenas don José,Lamentamos su experiencia con el agua caliente. Debido a las inesperadas lluvias en el GAM, provocaron varios apagones y eso llevó a que uno de los calentadores se dañara momentáneamente. Gracias a su aviso pudimos resolverlo rápidamente.Fue una situación inesperada para todos y le pedimos disculpas nuevamente.Saludos cordiales,Natalia Shum

10/10 Excellent

Anita

Stayed 1 night in Mar 2023
Response from Veronica Shum on Apr 11, 2023
Thank you very much for choosing our hotel for your stay!

10/10 Excellent

Andrea

Stayed 1 night in Mar 2023
Response from Verónica Shum on Mar 10, 2023
Muchas gracias por escoger nuestro hotel para su hospedaje en San José!

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind. The rooms are clean and the location is great.
Stayed 3 nights in Feb 2023
Response from Veronica Shum on Mar 10, 2023
Dear Charles,Thank you for choosing Hotel Isla Verde! We are happy to know that you enjoyed your stay with us and hope to have the opportunity to welcome you back in the near future.Best regards,

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the interior court and quiet in the room. Go check the view from the gym terrace!
Stayed 2 nights in Feb 2023
Response from Veronica Shum on Mar 10, 2023
Dear Jean-Francois,Thank you for choosing to stay at Hotel Isla Verde during your recent visit. It was a pleasure to have you as our guest, and we are so happy that you enjoyed your stay with us.Best Regards,

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023
Response from Veronica Shum on Mar 21, 2023
Thank you very much for choosing our hotel for your stay San Jose.

10/10 Excellent

Leslie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a friendly welcome. Beautiful rooms and a delicious dinner! I was impressed with every turn. Lovely!
Stayed 1 night in Feb 2023
Response from Veronica Shum on Mar 10, 2023
Dear Leslie,Thank you so much for choosing our hotel for your stay in San Jose.We take pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. Your positive feedback is a great motivation for us to continue delivering excellent hospitality.Once again, thank you for choosing Hotel Isla Verde. We hope to have the opportunity to welcome you back in the near future.Regards,

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was wonderful, breakfast was delicious, and room was clean & comfy.
Stayed 1 night in Feb 2023
Response from Veronica Shum on Feb 19, 2023
Dear Kathleen,Thank you very much for your review. We are so happy that you have enjoyed your stay with us!Regards,

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and helpful
Stayed 1 night in Feb 2023
Response from Veronica Shum on Feb 15, 2023
Dear Andrea,Thank you for your review!We are so happy that you have enjoyed your stay with us! Regards,

10/10 Excellent

Eugene

Stayed 1 night in Feb 2023
Response from Veronica Shum on Feb 14, 2023
Dear Eugene, Thank you for choosing our hotel for your stay in San Jose.

10/10 Excellent

CHRISTOBLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Veronica shum on Feb 14, 2023
Thank you very much for choosing our hotel for your stay in San Jose.

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel 😁
Stayed 1 night in Feb 2023
Response from Veronica Shum on Feb 7, 2023
Thank you very much for choosing our hotel for your stay in San Jose!

8/10 Good

ALAN

Stayed 1 night in Jan 2023
Response from Veronica Shum on Feb 2, 2023
Dear Alan,Thank you for choosing our hotel your stay in San Jose and for taking time to rate us!Regards,