2 outdoor pools, pool umbrellas
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Reviews of La Catalina Hotel and Suites

3.5 out of 5
La Catalina Hotel and Suites
Beside Cedal Convention Center, Jesús, Heredia

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 63 reviews" "
Rating 8 - Good. 15 out of 63 reviews" "
Rating 6 - Okay. 14 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 5 out of 63 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

esteban, costa rica

Liked: Cleanliness, room comfort
Good for going with couple or very close friends
We met nice people and had a good time as couple.... Hotel people are not very friendly but they help when you ask them for. The pool was nice but it could be better cleaned.... The food was ok.... The fun is always in your hands and the rest is up to you! Don't go alone by yourself
Stayed 2 nights in Jun 2017

4/10 Poor

Traveler1

Disliked: Cleanliness, property conditions & facilities
Nude Hotel
Expedia did not mention to us that this was a nude hotel. You could imagine our shock upon check- in. Apparently the hotel goes by another name too, "Desire". Be ware of this, I'd hate someone to be put in an awkward situation like this in a foreign country.
Nude poolside and beds

2/10 Terrible

Scott C , Miami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
web site needs updating left early won't be back
booked presidential suite with balcony . no balcony ?? wi fi non existent. manager even gave me a code but said you can try this but it will not work. Ownership needs to fix this place or close it. employees did their best with what they have . paid for two night, left after one ,

10/10 Excellent

Sam & Jen, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in excellent kept grounds
Was more relaxing and beautiful than expected. Extremely clean throughout. The entire facility is kept immaculate; from the rooms to the gardens, trees and pools. The views are amazing especially at night. The service from the staff was incredible and very much appreciated. Very good food, cold drinks, and prompt service with a smile. Being in a very remote area forced us to stay within the resort during our stay and relax while being pampered by the attentive staff. I know there are options to explore outside of the resort, but we chose to stay put during our stay. We enjoyed a very much needed romantic vacation with nothing to worry about. We really enjoyed the freedom and quietness as well as the opportunity to enjoy nature nude when we felt like it. Thank you to Laura, Angela, Luis, and the rest of the staff for making this vacation an unforgettable one.

6/10 Okay

mauricio, costa rica

adult hotel
my experience was nice , but you have to tell the people that the hotel is for swingers couples because the real name of the hotel is hotel desiere, and people are walking in bathsrope, and the presidential suite that we buy, the carpet smells, the courtain did not work and it was a little disapointment. We ask for a room change and it was very nice near tennis court.

6/10 Okay

cece, seattle

Liked: Staff & service, property conditions & facilities
I would say a 3 1/2 star....
So me and my husband had a one night stay here and upon reading reviews it seemed like a nice place. It's an adult only hotel in a secluded location. Two pool, a jacuzzi, the landscape was beautiful, the mansion had lovely ornate woodworkings. But the downside to the stay that made it super uncomfortable was that I felt like I was in a horror movie. We went on a weekday, and we're the only guests on the property. Mind you we were at a very secluded location so that didn't help to the uneasiness of this place. The guy who showed us the grounds said that people usually come on the weekends, I hope so because it was just weird. The room was a little musty but pretty. No English channels on TV. And I pretty much stayed up all night thinking I was gonna be sold to traffickers. Lol. I have a wild imagination. If there were more guests I strongly believe I would have had a better time that is why I would recommend this place because of its beauty and charm. But I wouldn't recommend going on a weekday unless your into that kind of secluded, different country, creepy shanangins lol.

6/10 Okay

bart, florida

Liked: Cleanliness, staff & service
hard to get to and find
with our rented car and directions that were supposed to be their in 30 minuted from the airport....took us 5 hours. We finally found someone whe lived there and we followed them. I never get lost while driving, but in Costa Rica the streets do not have names and sometimes come to dead end . We were going so much in circles that I seen the same person selling lottery ticket by the street. The place is like a guarded palace on the side of the mountain. The place does not have heat in the rooms. food excellent. grounds excellent. It overlooks San Jose at night and view is great. The Hot tub had a malfunction .... and the pool was shallow and cool. We got there at night and it was cool. We really could have used a blanket. Oh by the way the road to this place was really bad.. Would I go back... no.

10/10 Excellent

meme, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the mountains over looking the city
First time at this hotel and was a great surprise. There are two swimming pools and one is clothing optional. We had a great room in front of the pool, the room also had a full kitchen,living area, comfortable bed, and the property is located in a quiet area with plenty of nature. Also the nightly concert performed by the frogs in the pools by the main building.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Questionable near San Jose
This hotel was so creepy we had to leave and find another hotel. Staff couldn't get our "room" unlocked after our efforts. Had a hard time getting anyone to let us in through the gate at dark. Expected an Adam's family member to appear. I was actually shocked that this hotel was offered through Expedia. Charge was non-refundable. Now I know why.

2/10 Terrible

Nancy Williams, Roseville CA USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not as represented!
The pictures on hotels.com did NOT represent the room we stayed in. We arrived at the beautiful place (apparently called the "Desire" Hotel), checked in, and then had to drove down a road to a completely different building that looked like a run-down house that had been converted to rooms. This is the Catalina. No wifi, no a/c, handle of hair dryer all taped up, one small soap at sink (none in shower), one shampoo, no coffee for coffee-maker, and generally in very poor condition. It was clean and the view was beautiful. It's not right, however, that we were mislead by pictures and description on hotels.com website.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, helpful; very positive experience
Very nice hotel, wonderful location: flowers, pool, jacuzzi- not in town, about 20 mn from Heredia. Very nice staff (especially Angela :), good food.

6/10 Okay

dave, england

Liked: Cleanliness, staff & service
date feb 2013 sun night - friu morning. if you want a get away from it all for a couple of days this could be it. very quiet location and peaceful but be aware it is remote and you will nee transport otherwise. nice friendly staff. dinner is available and is edible but not adventurous. we did a 20 minute walkdown the dirt road to the el tigre restaurant one night - pleasant surroundings, better food but a lot more expensive. we stayed for five nights inc arrival late sunday and despite its well worn chalet rooms it was clean and quiet but i had hired a car for the days. beware state of roads (except a few toll roads) - typical average speeds i estimate at 15-20mph over a distance of say 60 miles to fortuna town thats 4 hrs !!!!!!!!!!! each way. back to hotel i had no complaints but it is not european standard even b&b but very nice grounds. hotel arrange taxi airport to hotel late sun night fo $25 dollars paid to driver. we are couple late fifties and easy going. we also stayed at the hotel europa after and then hotel luisiana

8/10 Good

Pablo, San Jose, Costa Rica

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for couples
Great for couples, privacy and no restrictions. Really clean, nice staff. Good location with amazing views of Central Valley

6/10 Okay

Dan and Lois, Northern Canada

a quiet romantic getaway
Great view of San Jose. Lots of open space and gardens/flowers. A little off the beaten path and you need good directions and a gps to get there on your own but we did it with little problems and it was dark. A taxi might be better. Good food, included breakfast and basic kitchenettes available. Great for relaxed clothing optional vacation.
nude pool
main villa
1 bedroom house

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jmst

Liked: Cleanliness, staff & service, room comfort
Wonderful staff in a beautiful setting
We are a couple who were first time guests at La Catalina Hotel. The hotel is set on 5 acres of gardens with scattered buildings housing 3-6 apartments each. Some rooms are newly remodeled, but we found the older rooms had more charm. The main building has a cafe and bar with a long porch overlooking the lights of San Jose in the valley below. We sat on the porch at night drinking frozen marguaritas and enjoying the view. In the morning we strolled the grounds before taking a day trip. The hotel has the feel of a 5-star resort that hasn't quite been maintained to 5-star standards. We rented a car and had difficulty finding the hotel from the airport until we realized we could enter the hotel name into our iPhone map app and it took us right there. The car rental company was out of GPS devices. Without a GPS map device we would have been lost during our trip. Hotel staff was outstanding--very friendly and accommodating. We love this hotel. It has tons of character.

8/10 Good

RAYCH1982

Liked: Cleanliness, staff & service
Secluded, great getaway!
We stayed at the La Catalina (Adults Only) during their down-season and we were some of the only guests during our 5 day stay. Upon checking in, they gave us a free upgrade to their King jaccuzzi suite! A full breakfast was included in our rate, which was always delicious. Our favorite breakfast was their Costa Rican rice & beans with eggs and tortillas and a fruit plate of pineapples, mangos, watermelon & bananas. Delicious! We had room 106, which was right off the main dining area. The room was very large and roomy, adequate towels, king bed. The mattress was quite hard, but I think that is normal over there. We still slept ok. The room and bathroom was always spotless every day. The adult pool was open and clean. I loved the sunning beds and the privacy. During the day we would go explore and in the evenings we would read in the lounge while drinking tropical drinks Henry served us at the bar. The service was great and friendly. My husband is a farmer and our host offered to escort him one day on a farm tour. He didnt even want to be paid for his time, he was so delighted to be of service. The down side to this place was that it seemed like its peak performance may have been 5 years ago. Even considering that we visited during down time, there were signs of neglect and deterioration. The gym looked like it hadn't been used in years, as well as the tennis courts and bird aviary. One other negative experience was one day in particular there was a strong sewer smell in our room, which I think was coming in the windows. It may have just been the way the wind was blowing that morning. Besides that, we REALLY loved this place and would go back again. The best thing we did on this trip was a rent a car and explore on our own. Within 20 minutes, Heredia, Alajuela, Barva, & Santa Barbara are all surrounding towns where we enjoyed their markets, town squares, sidewalk restaurants and warm culture. GREAT experience!

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Not as in the pictures
I saw the pictures online and some of others reviews, and I was specting something totally diferent, the thing is the room the gave us was totally diferent from pictures they put on expedia. The bed had roller, not a good thing for an hotel that advertise themselves as an adult only hotel. Overall I think I would have gave them a better rating if they were honest on the pictures of that specific room, cuz I thing they just they pics of the expensive and nice rooms on all of the other lower price rooms.

10/10 Excellent

Mr. Gale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Secluded Getaway
I loved my time away for a personal getaway at La Catalina; so quiet and peaceful. I was able to take a look into many of the rooms, and they were all meticulously kept and quaint. There aren't too many rooms that enjoy a view of the Central Valley, but I got to enjoy two of them - room 105 was the best! They treated me wonderfully! The only down side of my stay was that the music in the common/shared area was always blasting away. Yes, they did turn it down when I asked, and I thanked them for that; but in my opinion, I shouldn't have to ask.

10/10 Excellent

Tee, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Experience and I Would Go Back
This is a really nice boutique hotel - it's like old world charm with a mix of latin culture! It's located on the side of the valley looking into the city of San Jose, peaceful and yet close enough to enjoy the culture and sights of the metropolis. Onsite there's a beautifully ornate restaurant set in what I found out was once the mansion of a private estate, with a wide selection of food and drink and an intimate ambiance setting within a library. Amenities were good including two pools, tennis court, fitness centre ... but what I enjoyed most were the diverse range of flowers that literally enveloped the property and its walks. The staff were kind and helpful, and made me feel welcome as at a private inn. It's a good place to stay that's close to San Jose and it's airport, and as well centrally located to some great Costa Rica tours including the volcanoes.
View into San Jose Valley
View of the Mansion
Main Swimming Pool
Mansion Veranda

4/10 Poor

Pauly, Florida, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never chose this hotel again, NO phone, Wi
GPS will take you by unfinish roads, un safe, dangerous. no Phones. no Internet as they promise, no hot water. No recommended

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
not near anything
marketed as san jose and it's not. it is a $25 cab ride to the airport. it is not near anything. it is old and in disrepair. AC leaked into room. would not stay here again or recommend staying here.

8/10 Good

bill

Liked: Cleanliness, room comfort
good stay
nice hotel for having fun up in the mountains will recommend renting a car

6/10 Okay

Solomon

Disliked: Staff & service, property conditions & facilities, room comfort
This is an hotel that is quite removed from the center of San Jose, and difficult to get to. My GPS directed us to an almost impassible road although we found another better road later. Our room was sadly in need of updating, as was the rest of the hotel. We were virtually the only guests there. In the dining room there were hand carved wood railings, etc. attesting to another time when this was a fine hotel. It seemed strangely without a manager.

6/10 Okay

John, Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good with your own car
We stayed 2 nights at the La Catalina Hotel. The view is nice and its fairly close to a volcano. The hotel accomodates to adults only. We recieved a free upgrade with a jacuzzi! This made the overall stay nice. We recommend this place if you have your own transportation or would like to get away from the city.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Definetly best hotels in San Jose! Amazing rooms and woderful staff. They really give you the relaxing and welcome feeling. And the places known taxidriver mr G: just the best guide in town! True is, that this hotel is a bit far from central area, but it's definately worth it. The views are awsome and there is no such wind and coldness or fumes like in centrum. Take night or two if you want some escape from crowded places and some really relaxing time in San Jose.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Not as advertised!
Totally disappointing. As a start, since the hotel doesn't put their address on their website, I emailed them several times, and called about 15 times, and they never responded. As far as all of the claims about karaoke and lifestyle and pool parties, etc on their website, it's all *nonsense*! This place is as dead as can be (probably because they don't answer their phones!?) It is currently the absolute peak of tourist season, hotels everywhere else in CR are totally sold out, and The chill out area around the pool is dilapidated, and the pool itself cloudy. There is no a/c, although the listing on expedia says there is. I'm giving them a 2 for cleanliness, because although overall the room was clean, we killed THREE ginormous cockroaches, and the little ants were practically carrying our toiletries away. Call the exterminator! My girlfriend and I live in Costa Rica, but stay in hotels about every other weekend, so are used to tropical conditions, but I have almost never been as disappointed by my visit to La Catalina / 'Desire'? My advice to them, drop the whole 'Adult only' thing if they're not going to actually do it, and turn it into a kid-friendly hotel, they would have a lot of fun there on the big lawn, and families like to rent suites/houses for the kitchen. Or get the party going again, but right now, the place is just not what you expect.

10/10 Excellent

MFS2011, Mississauga, ON, Canada

Liked: Cleanliness, staff & service, room comfort
quite and comfortable
La Catalina is a hidden gem that allows you to get rid of any stress. The 6 acres of rolling grounds with 2 pools and hot tub give you a place to find what ever you are looking for. There are coffee plantations and plantation groves in the area. The staff are great, and the meals were good. This is a place I would go again.

10/10 Excellent

MFSMary, Mississauga, ON, Canada

Liked: Cleanliness, staff & service, room comfort
Great view of lush country
La Catalina Hotel and Suites Costa Rica is situated in the mountain area, on 6 acres of lush, green, tropical land, with coffee and banana plantations on either side. There are many outbuildings for your privacy and seclusion, two pools, a hot tub, tennis court, spa and much more. From the veranda of the stately main building you look out over the San Jose Valley with miles of lush green vegetation and breathtaking vista. Inside you will find ornately hand carved pillars, book cases and handrails all done by local artisans of the time. This would be a great setting for weddings, private parties, or corporate retreats. La Catalina Hotel and Suites offers lots of activities too, canopy tours, horse back riding, ATV’s, zip lining, and so much more. The food was great; the party we attended was fun, and the people so warm and friendly. Both management and staff of La Catalina Hotel and Suites deserve acknowledgement and thanks for the courteous, helpful and warm reception we received from them. We can’t wait to go back to Costa Rica; and stay at La Catalina Hotel and Suites.We have already talked to friends about joining us on our next trip. Woo-hoo let the fun begin!

8/10 Good

MFSMary

Liked: Cleanliness, staff & service, room comfort
La Catalina Hotel and Suites
La Catalina Hotel and Suites Costa Rica is situated in the mountain area, on 6 acres of lush, green, tropical land, with coffee and banana plantations on either side. There are many outbuildings for your privacy and seclusion, two pools, a hot tub, tennis court, spa and much more. From the veranda of the stately main building you look out over the San Jose Valley with miles of lush green vegetation and breathtaking vista. Inside you will find ornately hand carved pillars, book cases and handrails all done by local artisans of the time. This would be a great setting for weddings, private parties, or corporate retreats. La Catalina Hotel and Suites offers lots of activities too, canopy tours, horse back riding, ATV’s, zip lining, and so much more. The food was great; the party we attended was fun, and the people so warm and friendly. Both management and staff of La Catalina Hotel and Suites deserve acknowledgement and thanks for the courteous, helpful and warm reception we received from them. We can’t wait to go back to Costa Rica; and stay at La Catalina Hotel and Suites.We have already talked to friends about joining us on our next trip. Woo-hoo let the fun begin!

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Quiet, beautiful grounds
Tucked on the side of a hill in Herredia, with beautifully-tended grounds and a nice swimming pool. Good restaurant in-house and pleasant, if small, rooms. The great view becomes especially apparent at night.

8/10 Good

ATHiker07, Florida

Liked: Cleanliness, staff & service, room comfort
It was a very nice place to spend a few days.
We were given a cabana with a fantastic view for the price of a regular room. The service was wonderful and always with a smile. Admittedly, the buildings are a bit older than when the pics on their web site were taken, but they are in good condition. The only exception would be the gym facilities, which were in poor shape but we weren't there to workout anyway.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect Place, amazing views
This hotel is perfect, nice rooms, amazing views, great food, Friendly staff, close to many tours, we went to the Poas Volcano and La Paz waterfalls and front desk help us booking our tours and also the car rental. i will be back for sure.

10/10 Excellent

Ed, Chiago

Liked: Staff & service, property conditions & facilities, room comfort
Costa Rican fun spot
The hotel is a great deal, the staff is extremely friendly and helpful, wonderful people. The bathroom was a little dirty, but we've had much worse. Overall, I recommend it highly as fun and off the beaten track.

8/10 Good

Mandab

Liked: Cleanliness, staff & service, room comfort
Great Night
Luckily we ended up taking a cab to the hotel since it would have been hard to find on our own, but it was definately worth it. It was a beautiful hotel done up in hand carved rosewood throughout. The bar/resturant staff was friendly and helpful. The pool and grounds were beautiful and well maintained. I especially liked the mosquito netted beds to lounge by the pool. I enjoyed reading on the back porch in the rocking chairs overlooking the city lights of San Jose. The front desk staff was very helpful in finding us a rental car and arranging for our transport. This hotel is a definite stay on our next trip back. We were very impressed by them letting us check in super super early in the morning with no charge and also the free upgrade to the suite. We were also pleasently suprised to find a garden tub in our room...and enough hot water to fill it! That is not always a given in another country! Overall this is a very nice modest hotel that is quiet and relaxing.

6/10 Okay

Sarahjerb

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mixed experience
This was out first hotel in our stay in Costa Rica. We arrived late at night from the airport and the GPS in the rental car took us up a steep dirt road. The room was a bit worn with a hard-rock bed and an old bedspread. It was clean, though. There was also air-conditioning, a microwave, and a refrigerator, which were nice. My major complaint was about the hot water. I stepped into the shower and it was lukewarm for a few minutes. It then proceeded to get completely cold. I simply couldn't call the front desk because there was no phone in the room. We were also in a building very far from the front desk. The water was the same in the morning. I did complain and they gave us a free lunch at the hotel restaurant. The food was pretty good. The property is really nice as far as the exterior goes. The view is wonderful and the gardens are really well maintained. I just wish that the same could be said for the room interiors. My review is mixed but I probably wouldn't stay here again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
sue
what a find! 20 minute cab ride from the airport(which they arranged for us, $* us. for three). An hour after getting off the plane ,we were through immigration, in a haven above San Jose on wonderfully landscaped,quiet and friendly oasis. Just what we needed after the getting ready to travel, 3am wake-up time for departure,hustle of the airports and flights...we were able to spend the afternoon and evening relaxing, soaking in the warmth, hanging out by the pool, having a nice dinner and being ready to take off well rested the next morning for our adventures! Our "room" was a two story apartment, king bed on the upper floor with bath and balcony, lower level was a living area (sleep sofa) and a mini kitchen. both levels with fabulous views of San Jose/central valley,the view was most impressive at night. Very clean and very comfortable. The front desk staff was wonderful, bilingual ( unfortunately I am not), they spent lots of time on the phone helping me coordinate some of the arrangements I had made for our trip. Can I say anything else about how wonderful this place was? I thought of one thing, even if you want to explore San Jose as part of your vacation, stay here, come home to this at night, makes the city that much more interesting. I love costa rica.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Welcoming and Relaxing
Felt very welcome and at home. Extremely clean and very friendly staff. Fantastic views of San Jose. Out of the hustle of bustle of the big city but close enough to be anywhere quickly. Great place to unwind and relax. Would go there again and again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fantastic Hotel
Its a nice hotel wth a wonderful view of the central valley of the city.If you wanna escape from the noise of the city ,this the place to stay.We had a nice stay with helpful staff. I enjoyed a lot in birds watching,the sunsets.I just wanted to let you what a amazing vacation cur family had.La catalina was a great place to stay.Ill love it....

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
El cuarto del presidential suite en las ventanas le hacian falta persianas, el cual permitia el ingreso de la claridad cuando amanecia. Luego el olor de la habitacion, se percibia un olor a humedad por falta de ventilacion del cuarto. El cuarto si era comodo en cuanto a tamaño y por otro lado comida estaba bien. Sin embargo observe un gato dentro de la cocina eso no me agrado mucho. El personal que hay se observo que hacen u esfuerzo por brindar un buen servicio. En general considero que se puede mejorar bastante con mas personal q atienda las condiciones de limpieza y olor ya que la instalacion es muy linda. Oh tambien los jardines los note muy descuidados.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel genial de montaña
Se ve el valle central de san josé de noche totalmente precioso

8/10 Good

Geovanna, San José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente trato por parte del personal a cargo
Muy buena experiencia

2/10 Terrible

Geancarlo, San José

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calificación 0 estrellas
Horrible es el resumen del hotel. Realmente este es un hotel que no es recomendado y no es de buen servicio, este hotel dice dar wifi y no lo tienen, ofrecen habitaciones muy lindas y limpias en sus fotografías y no es así, no son nada lindas, aparte ofrecen llamadas nacionales gratuitas pero no tienen ni teléfono las habitaciones, como es posible que ni hielo para los huéspedes puedan ofrecer... No es un hotel serio la piscina estaba sucia nunca la limpiaron, la televisión por cable era fatal y no brindaron el servicio de aseo a la habitación un día.. Creo realmente que las fotografías ofrecidas y demás información del hotel es una burla y engaño a las personas.

6/10 Okay

Seline, schweiz

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
war ein wenig enttäuschend
das hotel ist in die jahre gekommen! bilder sehen besser aus als es ist! war aber sonst tip top!

2/10 Terrible

Gerson Mauricio, san jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
malo
las condiciones de la cama esta pesima

8/10 Good

aprendiz, heredia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy lindo todo
A mi esposa y a mi nos encanto estamos pensando volver otra vez y con fe este año

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Fam. Gómez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen servicio
A pesar de que es complicado llegar al hotel, ya que estás ahí, la amabilidad del personal hace que lo olvides y te sientas cómodo con la elección. El personal hace lo posible para que estés contento.

4/10 Poor

Koala123

Disliked: Cleanliness, staff & service
not what we expected
The hotel is situated in a wonderful setting up on the hill, overlooking San Jose in the midst of very nice gardens. But it is difficult to get up there because the road is in very poor condition. Without a GPS and a 4x4 we would have never reached the hotel. The hotel itself did not meet our expectations. The room was not very clean. We had several ant trails directly through our room. The chairs and bedding smelled a bit moldy. After heavy rainfall was a big puddle under one window. Everything was rather old and run down. Under the bed we found rubbish from the last guest. The restaurant is good at reasonable prices but the staff could be a bit more motivated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad asegurada
Excelente como siempre..... Recomendado