Calle Central y Tercera Av. 15, Calle Blancos, San Francisco, San Jose
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Inside the hotel was good. We felt safe and the staff was super friendly.
To go on excursions was inconvenient.
Most of the activities we wanted to do were an hour away.
Nice attentive Staff. Spacious rooms . Sprawling resort. Not your Massive hotel chain resort , but it was great. Like staying in a 1980's style central American hotel. Now if only they soundproofed hotel bedroom DOORS and a corridor rolling carpet ,it would be excellent.
This is a lovely hotel, however, it is a bit big and looks like a maze inside. You can get easily lost finding your room or your way out. I definitely loved the pool. I was upgraded to a suite, however, there was no fridge in the room. This should be a standard.
Hotel was nice and buffet breakfast was amazing, as were all the staff.
Only critique was that the doors need SOUND-PROOFING. Impossible to close door without it slamming and disrupting other guests. I was woken up multiple times at night due to this.
Gurdeep
Stayed 6 nights in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.
We stayed for 1 night as we were taking the bus to Tortuguero the nect day. The bus station is 5 minutes from the hotel. The staff was amazing. We checked in early and we were upgraded to a beautiful room.
One thing we did not like ia the noise. You could hear other guests from outside, goos thing we were tired and snoozed off quickly. Overall, great hotel.
Omela
Stayed 1 night in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time sharing your review.We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback about the noise will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.
6/10 Okay
Jarrett S
Jan 5, 2024
Jarrett S
Stayed 1 night in Jan 2024
Response from Meryen on Jan 10, 2024
Thank you for taking the time to share your feedback. We apologize to know that we fell short of your expectations. It would be great if you can give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.
10/10 Excellent
Vlora
Traveled with group
Jan 5, 2024
Liked: Amenities
Very clean and friendly stuff
Vlora
Stayed 4 nights in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.
Everything seems outdated and they have no intention to invest in maintenance and upgrade. Some of the staff were nice while some others not so friendly. When I called the front desk from my room, I waited for more than 10 minutes but nobody answered it. Having breakfast in the garden was a great experience thou.
SHENGFAN
Stayed 1 night in Dec 2023
Response from Meryen on Dec 29, 2023
Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.
Fantastic, large rooms, excellent shower and easy check in and checkout. Breakfast staff were great.
Let down significantly by the bar staff - we had to go to the bar to get a menu (after waiting 15mins), ordering took forever and then had to go to the bar to pay (as all 5 staff were hanging about inside). Getting the service taken off the bill was painful.
Verified traveler
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time to share your feedback. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.
10/10 Excellent
Ivan
Dec 24, 2023
Ivan
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.
Always a good stay at Radisson San Jose Costa Rica. We like the large rooms, the friendly staff and the cleanliness of this hotel. We feel very welcome and the service is always the best.
Michael
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time to share your feedback.We are delighted to know that you had a wonderful experience. We hope to continue to provide great experiences for you.
10/10 Excellent
neil
Dec 22, 2023
neil
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.
Customer service was friendly and helpful. Breakfast complimentary was amazing. I arrived few hours before the time to check in and they let me check in early I really appreciate that. I recommending Radisson hotel In San Jose.
Bryan
Stayed 1 night in Dec 2023
Response from Meryen on Dec 20, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.