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Reviews of Radisson San Jose-Costa Rica

4 out of 5
Radisson San Jose-Costa Rica
Calle Central y Tercera Av. 15, Calle Blancos, San Francisco, San Jose

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1011 reviews" "
Rating 8 - Good. 273 out of 1011 reviews" "
Rating 6 - Okay. 122 out of 1011 reviews" "
Rating 4 - Poor. 43 out of 1011 reviews" "
Rating 2 - Terrible. 39 out of 1011 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the environment lots of food option. The tour agency had lot of option for visiting
Stayed 7 nights in Mar 2024

6/10 Okay

JC

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property seemed old and in need of maintenance.
Stayed 2 nights in Mar 2024

10/10 Excellent

heying

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant service was very slow. The wait is 45 minutes to over an hour wait after making the order.
Stayed 7 nights in Mar 2024

10/10 Excellent

Rein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty streets around the property
Stayed 3 nights in Mar 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Would have preferred closer proximity to downtown. Preferably walking distance to city center
Stayed 14 nights in Feb 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inside the hotel was good. We felt safe and the staff was super friendly. To go on excursions was inconvenient. Most of the activities we wanted to do were an hour away.
Stayed 4 nights in Mar 2024

8/10 Good

arthur

Traveled with partner
Very nice property
Stayed 1 night in Mar 2024

8/10 Good

rodney

Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. They accommodated us nicely. Even gave us a room upgrade!
Stayed 1 night in Mar 2024

10/10 Excellent

Walker

Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was above my expectations.
Stayed 1 night in Feb 2024

10/10 Excellent

manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff Great athsmlsfere Friendly
Stayed 1 night in Feb 2024

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice attentive Staff. Spacious rooms . Sprawling resort. Not your Massive hotel chain resort , but it was great. Like staying in a 1980's style central American hotel. Now if only they soundproofed hotel bedroom DOORS and a corridor rolling carpet ,it would be excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Radisson is gorgeoys! Our room was excellent...altho the carpet looked old and stained. Nice shower too!
Stayed 1 night in Feb 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and update. All staff were super helpful and spoke English.
Stayed 1 night in Feb 2024

10/10 Excellent

Maryam

Stayed 2 nights in Feb 2024

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel, however, it is a bit big and looks like a maze inside. You can get easily lost finding your room or your way out. I definitely loved the pool. I was upgraded to a suite, however, there was no fridge in the room. This should be a standard.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and pleasant staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Yashen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , easy check in and out, first time in Costa Rica and ready to return
Stayed 4 nights in Jan 2024

6/10 Okay

ayan

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Jan 2024

8/10 Good

Diana, Stone Mountain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel, staff was helpful. Breakfast was plentiful and tasty. The only minus was that it was a long walk to our room.
Stayed 1 night in Jan 2024

10/10 Excellent

Mohamad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jo-Ann, Sherwood Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout!
Stayed 1 night in Jan 2024

6/10 Okay

ayan

Stayed 2 nights in Jan 2024

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and large room. Good restaurant. Nice courtyard with pool. Live music in courtyard in evening.
Stayed 1 night in Jan 2024

8/10 Good

laura

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
It was great breakfast and stuff was super nice
Stayed 1 night in Jan 2024
Response from Meryen on Jan 18, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

Mohamad

Response from Meryen on Jan 18, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

bigpeach1

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Meryen on Jan 17, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

2/10 Terrible

Eric

Stayed 2 nights in Dec 2023

6/10 Okay

John

Stayed 2 nights in Jan 2024
Response from Meryen on Jan 17, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Jan 2024
Response from Meryen on Jan 17, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Meryen on Jan 17, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

daniel

Stayed 2 nights in Jan 2024
Response from Meryen on Jan 17, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

8/10 Good

Gurdeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and buffet breakfast was amazing, as were all the staff. Only critique was that the doors need SOUND-PROOFING. Impossible to close door without it slamming and disrupting other guests. I was woken up multiple times at night due to this.
Stayed 6 nights in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Omela

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 1 night as we were taking the bus to Tortuguero the nect day. The bus station is 5 minutes from the hotel. The staff was amazing. We checked in early and we were upgraded to a beautiful room. One thing we did not like ia the noise. You could hear other guests from outside, goos thing we were tired and snoozed off quickly. Overall, great hotel.
Stayed 1 night in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time sharing your review.We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback about the noise will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.

6/10 Okay

Jarrett S

Stayed 1 night in Jan 2024
Response from Meryen on Jan 10, 2024
Thank you for taking the time to share your feedback. We apologize to know that we fell short of your expectations. It would be great if you can give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Vlora

Traveled with group
Liked: Amenities
Very clean and friendly stuff
Stayed 4 nights in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

2/10 Terrible

indresh

Stayed 2 nights in Dec 2023

10/10 Excellent

Yogesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Meryen on Jan 10, 2024
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

4/10 Poor

SHENGFAN

Traveled with family
Disliked: Staff & service, property conditions & facilities
Everything seems outdated and they have no intention to invest in maintenance and upgrade. Some of the staff were nice while some others not so friendly. When I called the front desk from my room, I waited for more than 10 minutes but nobody answered it. Having breakfast in the garden was a great experience thou.
Stayed 1 night in Dec 2023
Response from Meryen on Dec 29, 2023
Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms, bar awful
Fantastic, large rooms, excellent shower and easy check in and checkout. Breakfast staff were great. Let down significantly by the bar staff - we had to go to the bar to get a menu (after waiting 15mins), ordering took forever and then had to go to the bar to pay (as all 5 staff were hanging about inside). Getting the service taken off the bill was painful.
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time to share your feedback. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

Ivan

Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radisson SJO awesome
Always a good stay at Radisson San Jose Costa Rica. We like the large rooms, the friendly staff and the cleanliness of this hotel. We feel very welcome and the service is always the best.
Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time to share your feedback.We are delighted to know that you had a wonderful experience. We hope to continue to provide great experiences for you.

10/10 Excellent

neil

Stayed 1 night in Dec 2023
Response from Meryen on Dec 26, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Meryen on Dec 22, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

Dexter

Traveled with group
Stayed 1 night in Dec 2023
Response from Meryen on Dec 21, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.

10/10 Excellent

Bryan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was friendly and helpful. Breakfast complimentary was amazing. I arrived few hours before the time to check in and they let me check in early I really appreciate that. I recommending Radisson hotel In San Jose.
Stayed 1 night in Dec 2023
Response from Meryen on Dec 20, 2023
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.