Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Very Pleased

Posted Apr 13, 2015
Staff was very accomodating and helpful. Stayed at Executive Tower; awesome breakfast and fantastic happy hour
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland OR

Very nice hotel conveniently located.

Posted Mar 27, 2015
Pros: Beautiful grounds, pools, cleanliness, comfortable accommodations.
Cons: n/g
Location: Visiting the mall across the street was fun noting likenesses and differences from the US. There is an overhead bridge from the hotel to the mall.
This was the first hotel we stayed at upon arrival in Costa Rica to start a tour with Caravan Tours and it was a welcome introduction to Costa Rica. The grounds are beautifully maintained which encouraged walks in the gardens. The pools are amazing and the staff was attentive and friendly. The property is located across the street from the largest mall in San Jose, and I believe Costa Rica. Grand start to a wonderful Costa Rican experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Excellent hotel

Posted Mar 24, 2015
Pros: Well equiped workout room and clean pool.
Cons: The food prices were high. Buying breakfast with the room is a great bargain.
Location: Located next to a mall with a food court and grocery store along with the usual stores found in an upscale mall.
My three night stay was very satisfactory. The staff was very helpful and all spoke english well. The facilities were excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colombia

Still a nice hotel after all these years

Posted Dec 28, 2014
Pros: The staff, the food, the pool.
Cons: A little maintenance work around... little things.
Location: Across the street from the múltiplas shopping mall.
We only stayed one night... long enough to be cared for by the nicest staff, eat great food and go for a nice walk at the multiplaza. Come and stay here. You won't regret it.
Comment from Hotel Management
Dec 29, 2014 by Ricardo, Hotel Management
Thank you for your nice comment, we are glad to hear that you enjoyed our staff and great location, we hope to welcome you back soon for a longer stay. With best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel. Great buffet & lovely ambiance

Posted Dec 8, 2014
Had a lovely stay. Would definitely stay here again.
Comment from Hotel Management
Dec 29, 2014 by Ricardo, Hotel Management
Dear Guest, thank you for your nice review. we hope to welcome you back soon!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Costa Rica get away

Posted Dec 5, 2014 on Hotels.com
This is a very luxurious hotel, wonderful accommodations very comfortable rooms, 3 restaurants on site, excellent exercise room, great breakfast buffet, great hotel for the price . I highly recommend it.
Comment from Hotel Management
Feb 28, 2015 by Ricardo, Hotel Management
Dear guest, thank you very much for your nice recommendation. We hope to welcome you back soon!
4 out of 5
Recommended
for Families
by A verified traveler

New carpets please (or cleaner)

Posted Nov 17, 2014 on Hotels.com
Very nice, but.... please new carpets in the rooms.... Besides this everything else was very good.
Comment from Hotel Management
Jan 24, 2015 by Ricardo, Hotel Management
Dear Guest thank you for your comment, we are glad to hear that in general you enjoy your stay. We will definitely plan a deep cleaning in our room.
5 out of 5
Recommended
for Business Travelers
by edwardfrom Des Moines Ia

Meetingsin San Jose

Posted Oct 24, 2014 on Hotels.com
Now free wifi and breakfast makemuch better value
Comment from Hotel Management
Nov 4, 2014 by Ricardo, Hotel Management
Dear Edward, we are glad to know that you consider the hotel has a good value for the price paid. Thank you for your preference. Ricardo M.
3 out of 5
by A verified traveler

Noisy

Posted Oct 8, 2014
Late lounge music that echos through all floors via open, vaulted central ceiling. Acoustics bounce the sound of music and drunk people walking down hall. Hard to sleep. Also, was awoken by other types of loud noises.... During the night. Walls could be thicker and acoustics better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pawleys Island, SC

A Wonderful Experience

Posted Jul 7, 2014
Pros: The room was very comfortable. The staff was very sweet and very helpful.
Cons: Nothing
Location: The hotel was perfect. It was right across the street from a mall with amazing shopping.
The hotel was perfect. It was right across the street from a mall with amazing shopping. The room was very comfortable. The staff was very sweet and very helpful. I already recommended this hotel to my family and friends for future nights. I wish I was able to stay longer.