Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Guatemala

Good choice for a business trip!

Posted Jan 20, 2015
Pros: Location, staff, breakfast, fast accessibility.
Cons: About to jump in the pool, but then noticed the water was pretty cold... Too bad it's not heated.
Location: Great location in Escazu, a couple kms from the main malls and restaurants.
Nice hotel, great location, friendly staff, clean, safe, A+! Not luxurious but no luxury expected either.
Comment from Hotel Management
Jan 21, 2015 by Daniel Navas, Hotel Management
Dear Customer, I'm glad to hear that you liked our facilities and our service, we hope to see you soon around here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago and Conchal, CR

Always a great stay.

Posted Jan 16, 2015
Pros: Location and professional staff
Close to great restaurants and shopping. Easy drive to San Jose.
Comment from Hotel Management
Jan 20, 2015 by Daniel Navas, Hotel Management
Thanks for evaluate our Hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Very Pleasant Stay

Posted Jan 13, 2015
The hotel is very clean. The staff is very good (they speak english). The free breakfast buffet is excellent. The hotel has a shuttle bus that will take you to the major malls/plazas which are close and very good. There is a Walmart in walking distance where you can buy some snacks. The Walmart has a very good cafeteria. The gym is good (free weights, treadmills, etc.) The pool/jacuzzi is very good. We paid nearly half the price of the nearby hotels. You will pay more if the hotel is adjacent to a mall/plaza. Be sure to checkout Multiplaza Mall (Elegant), Avenida Escazu (Starbucks, PF Chang, etc.) and Plaza Tempo. We plan to return next month for a few days. The hotel looks just like the pictures.
Comment from Hotel Management
Jan 20, 2015 by Daniel Navas, Hotel Management
Hi Mr. Tony, thanks for evaluate and comment in such detail your stay in our hotel. I am glad that you liked our service, cleanliness, service , Breakfast Buffet and Shuttle to nearby places of interest. We hope to see you soon around here.
3 out of 5
by A verified traveler

not good

Posted Jan 12, 2015
Pool and jacuzzi not working . Not able to get my money back
Comment from Hotel Management
Jan 13, 2015 by Daniel Navas, Hotel Management
Dear Customer I would like to thank you for evaluating our hotel, about your comment that our Jacuzzi was not working, we are effectively changing the water injection system for one more powerful for them to enjoy even more of it. The pool was closed only on Saturday to clean deeply and we do it once time a year. I hope for your next visit can enjoy the new system and we will give you an upgrade to Junior Suite for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Escazu

Posted Jan 9, 2015
I've tried many Escazu hotels for my monthly visits but this is the best. Great location and it's a beautiful new hotel with great gym and pool and a nice breakfast
Comment from Hotel Management
Jan 12, 2015 by Daniel Navas, Hotel Management
Dear Customer Thank you for evaluating our hotel, we are glad to know that you liked our location, buffet breakfast and our facilities, for us it is good to know you've been in various hotels in the area and we are your best choice. Thanks again and I hope soon here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, FL

Good hotel in Escazu

Posted Jan 8, 2015
My mom and I stayed here for the first few days of our trip to Costa Rica. It's a good place to start and take day trips from. Escazu is a nice neighborhood and has lots of nice restaurants and shopping. The only thing we didn't like was you couldn't walk anywhere from the hotel as it is right off the highway. Must take cabs everywhere.
Comment from Hotel Management
Jan 13, 2015 by Daniel Navas, Hotel Management
Dear Ms. Megan thanks to evaluate our hotel concerning your comment that we do not have many options for walking disctance, but we have a free shuttle services to different areas, malls restaurants, bars, etc in the area of Escazu no additional cost. We hope to see you soon here and can enjoy our complimentary shuttle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 6, 2015
Pros: Location.
Cons: No comments
Location: See previous comment
Location of the hotel is ideal, close to good restaurants and shopping areas. The hotel includes free breakfast and it is really good. The hotel service was excellent. Everybody was really nice
Comment from Hotel Management
Jan 7, 2015 by Daniel Navas, Hotel Management
Dear Customer, thank you for comment and evaluate your stay at our hotel, I'm glad you liked our service, facilities and especially our buffet breakfast. We hope to see you soon around here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great stay

Posted Jan 5, 2015
Pros: Close to shopping, restaurant in hotel, souvenirs sold in lobby. Great size pool and gym.
Cons: The jacuzzi could be warmer.. it was pretty cold when we went to relax.
Location: Shopping, restaurants. Right on the highway but about 20 minute drive to the airport which is nice.
Stayed here for 2 days before leaving San Jose. It was close to several shopping areas - with free shuttles to all. Across from a Walmart and restaurants also. Front desk staff is helpful in planning tours and helping with questions about the area.
Comment from Hotel Management
Jan 8, 2015 by Daniel Navas, Hotel Management
Dear Ms. Noelle, on behalf of all our staff we are thanking you for comment and evaluate your stay in our hotel, we are glad to know that you liked our service and especially our location and Free Shuttle to entertainment sites nearby. We hope to see here soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom guadalajara, jal mex

Muy amables bonitas instalaciones y muy limpio

Posted Jan 4, 2015
Lo q no me parecio es q dice alberca climatizada y el agua estaba helada!!!!!
Comment from Hotel Management
Jan 5, 2015 by Daniel Navas, Hotel Management
Estimada Doña Erika gracias por comentar y evaluar tu estadía en nuestro Hotel, nosotros nos complace saber que te gusto nuestro hotel en general, sobre su comentario de la piscina me gustaría aclarar que la piscina es temperada, contamos con 10 paneles solares los cuales hacen que la piscina este en unos 29 a 32 grados. Esperamos verte muy pronto de nuevo por aquí y podamos darle las gracias por su comentario en persona.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Etowah, NC USA

Nice Hotel !

Posted Dec 31, 2014
Pros: the location
Wonderful Hotel located near Escazu...Close to Shopping, bars, and restaurants. Ten minutes from Sabana Metropolitan Park.
Comment from Hotel Management
Jan 3, 2015 by Daniel Navas, Hotel Management
Mr. Guillermo thanks for commenting and evaluate you stay at our hotel, we are happy to know that you liked our location and facilities, we hope to see you soon here.