Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Nice hotel but not many amenities . We ended switching to the Sheraton after 2 nights
Comment from Hotel Management
Nov 22, 2014 by Daniel Navas, Hotel Management
Thanks for commenting and evaluate your stay at our hotel, we hope to be an option in your future visits at this area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Escazu - excellent

Posted Nov 14, 2014
Pros: Clean
Cons: Jacuzzi/hot tub, wasn't hot
Secure & convenient. Reasonable price & amenities.
Comment from Hotel Management
Nov 21, 2014 by Daniel Navas, Hotel Management
Thanks for evaluated our hotel, we hope to see you soon around here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala

Nice hotel, good for business trips

Posted Nov 10, 2014
Pros: rooms and breakfast
Cons: Hotel staff need to be more friendly, more involved, and have much more information.
Location: nothing walking distance, but the hotel does offer shuttles to the near shopping centers.
Hotel was very good, good location, good price. Room was the right size, decor was nice. Internet and breakfast were included. The hotel staff is very limited, which is ok, but they lacked the service and the knowledge of general things. I asked for a razor, they told me to buy at the shop, then later housekeeping came by and gave me one. When I asked how long it takes to go to the airport they could not tell me. They did not have any information about the shuttles. But I had a nice time, the breakfast was good, all in all very pleased.
Comment from Hotel Management
Nov 23, 2014 by Daniel Navas, Hotel Management
Hi Mr. Daniel, thank you for writing a scored our hotel, I am glad to know that your stay was good. About your comment that our staff has to know better the general information about de general and basics things. Personally I will take care that all departments are trained with the most important information about hotel and outside interest things, I apologize on behalf of us all for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY, NY

Amazing!!!

Posted Nov 9, 2014
Staff is great! Rooms are beautiful....I loved my stay!
Comment from Hotel Management
Nov 22, 2014 by Daniel Navas, Hotel Management
Thank you so much for evaluated our hotel, we hope to see you soon around here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Excellent Hotel

Posted Oct 24, 2014
Pros: I think most impressive was the hotel staff! Their great positive and helpful attitude was commendable. The swimming pool was great.
Cons: Not much.
Location: There are several restaurants and the mall really closed by.
My wife and I had the pleasure to stay at the Windham twice. We had a great experience each stay. Every staff member was very helpful and provided support every opportunity. Thanks to all the staff at Windham Garden San Jose Escazu.
Comment from Hotel Management
Oct 28, 2014 by Daniel Navas, Hotel Management
Hi Mr. Jorge thanks for commenting your experience in our hotel, I am very glad that you like the service that our staff has given you we hope to see soon around here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom costa rica

Perfect place to rest

Posted Oct 14, 2014
Great service was all good if there is something to say about the location is because you need a car to be around the center of everything
Comment from Hotel Management
Oct 15, 2014 by Daniel Navas, Hotel Management
Dear customer, thanks for comment and evaluate our hotel, we are glad to know you like our hotel. We would like to let you know that we have a free shuttle service to theoffice Center, shopping centers and entertainment areas in this area, this can be used freely, you can coordinating it with our Front desk. We hope to see you soon around here.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Oct 8, 2014
Pros: the pool and the gym
Location: excelent
the hotel is very nice and calm . very relax . I like it so much beacause is very close to the mall and the sabana
Comment from Hotel Management
Oct 11, 2014 by Daniel Navas, Hotel Management
Dear customer, thank you very much for commenting your stay at our hotel, I am very pleased for your comments in general the Hotel and especially for your comments by nice and calm, on behalf of all our staff thank you and hope to see you soon around here.
Comment from Hotel Management
Oct 11, 2014 by Daniel Navas, Hotel Management
Dear customer, thanks for comment and evaluate our hotel, we hope to see you soon here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, FL

Great hotel

Posted Oct 8, 2014
The Wyndham Garden is a new and nicely appointed hotel with all the amenities I expect. The room was medium size with enough space for the king size bed, a large comfy chair, desk, and to move about. It was spotless. The bed and bedding were very comfortable, I did want to get up in the morning. The staff was friendly and attentive. The included breakfast buffet didn't have much variety but included all the basics and the food was very good. Covered parking is also included if you have a car. The location is very convenient and close to the best mall, Walmart, many awesome restaurants, and services.
Comment from Hotel Management
Oct 11, 2014 by Daniel Navas, Hotel Management
Dear customer, thanks for comment and evaluate our hotel, we pleased to know that you liked our facilities and service, we hope to see you soon here.
Comment from Hotel Management
Oct 11, 2014 by Daniel Navas, Hotel Management
Dear Customer thanks for comment and evaluate our hotel in such detail, we glad you liked our facilities, clean, room and facilities we hope to see you soon around here.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2014
Pros: the proximity
the room is comfortable but no personality, just like the hotel. Air conditioning is very noisy and bad runs, a blow hot then you're cold .... The good breakfast is good.
Comment from Hotel Management
Sep 20, 2014 by Daniel Navas, Hotel Management
Dear customer, thank you for commenting your stay at our hotel, I am sorry to read that you do not like our style of decoration, we will consider your opinion for future reforms, your comment of air conditioner we regret that this air conditioner make noise if this incident happen again, please immediately call reception and you change to another room to check the air conditioner that day. I hope you visit again soon.
Comment from Hotel Management
Sep 19, 2014 by Daniel Navas, Hotel Management
Dear customer, thanks for commenting your stay at our hotel, we will review for this air conditioner is noisily to resolve this problem immediately, for your next visit if it happens again, please advise front desk to change your room quickly and prevent bother you. On behalf of our entire starff I apologize and hope to see you again here soon.
Comment from Hotel Management
Sep 19, 2014 by Daniel Navas, Hotel Management
Dear Customer, we regret that you did not like our decoration in the room and the rest the hotel. About your comment Air Conditioning, we will revise it but we need you to tell us which room you stayed in. If you return to our hotel and the air conditioning makes noise, call to reception and we will change room immediately. Thanks for commenting on your stay at our hotel, I hope we get another chance to stay with us.
Comment from Hotel Management
Sep 17, 2014 by Daniel Navas, Hotel Management
Thanks for rating your stay at our hotel. We're glad to know that you liked our facilities, your comment about Air Conditioner noisy we will review it to fix the problem. For your next visits if you had the same problem or another please call our reception and we will change you to another room as soon as posible. Sorry for the inconvenience.
4 out of 5
Recommended
by A verified traveler

Good All Around

Posted Aug 28, 2014 on Hotels.com
We had a good stay at the Wyndham, everything was nice enough. Good local, good parking, comfortable rooms, quiet, breakfast was ok not great. Will stay again.
Comment from Hotel Management
Nov 1, 2014 by Daniel Navas, Hotel Management
Dear customer, thanks for commenting your stay in our hotel, we are glad to know that you would return and recommend us to stay in our hotel.