Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Jun 29, 2015
Everything was great with a small exception of the Front-Desk. When we were doing our check-in, the guy was not paying due attention, he was distracted a couple of times with other people.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

LOVE the Wyndham Gardens hotel every time !

Posted Jun 29, 2015
Pros: Everything but especially how nice and friendly the staff are!! The room have the most comfy beds in CR!!!
Cons: A frequent client discount????
Location: Hospital and mall , price mart , and quick to freeway and nice town of Escazu !!
I have now stayed at this hotel at least 8 times in the last year and I have always been treated like they are happy to see me from the garage guard to the cleaning ladies and reception!!! they remember me and ask about my kids ! I recommend this hotel to a lot of my clients and family and friends who pass through SJ!! I lock forward to my next trip just so I can go to the Wyndham Gardens as i sleep better there then at home!! thank you to everyone at the hotel PURA VIDA!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from CRC

Just what I needed

Posted Jun 24, 2015
I wanted to experience a new hotel and it turned out to be spectacular. from the staff assistance to the room and facilities were completely above my expectacion. A place definitely worth a second and more visits.
Comment from Hotel Management
Jun 30, 2015 by Dnavas GM, Hotel Management
Dear Ms. Natalia, thank you for your comment and for evaluate our hotel, we are glad to know that we exceeded your expectations, also we are proud to know that you liked our facilities and service, we hope to see you again around here.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jun 12, 2015
Pros: The Gym and the pool and the closeness to the mall
Cons: Ice machines were out of order ...!
Location: The mall and Walmart is close by and the Airport as well
Very pleasant and your beds/pillows and sheets are very comfortable ....Breakfast is totally satisfying ...
Comment from Hotel Management
Jun 13, 2015 by Dnavas GM, Hotel Management
Dear Customer, thank you on behalf of all our staff and myself for his contribution, we see that your stay with us was pleasant and you liked our facilities especially our pillows and our breakfast buffet. We hope to see you again here.
4 out of 5
Recommended
for Couples
by A verified traveler from San Jose, Costa Rica

Stayed for one night for my wedding anniversary

Posted Jun 1, 2015
Had a great time, staff was friendly, pool and infrastructure was great. There could ve a little improvement in the breakfast, gallo pinto was cold, and french toast were not cooked properly.
Comment from Hotel Management
Jun 4, 2015 by Dnavas GM, Hotel Management
Dear Mr. David, thank you very much to evaluate and comment your stay in our hotel, we are happy to know you had a pleasant stay about your comment of Gallo Pinto and French Toast, I personally will talk to our chef to improve, thanks for your feedback, it helps us to improve day by day, we hope to see you soon around here.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted May 30, 2015
Nice hotel with accommodating bilingual staff. Only negative, small bar which closed early. Bar hours were posted open until 11pm however it closed at 10pm.
Comment from Hotel Management
Jun 2, 2015 by Dnavas GM, Hotel Management
Dear Customer, thank you on behalf of all our staff and myself for his contribution, about your comment that makes our schedule bar that closed at 11 and the bar closed at 10, we will review that happened through our cameras security, I apologize for this inconvenience. We hope to see you again here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Only stayed one night and for our purposes the hotel was very good
Comment from Hotel Management
May 27, 2015 by Dnavas GM, Hotel Management
Thanks for evaluated our Hotel, we hope to see you soon around here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel. Definitely recommend.

Posted May 25, 2015
We stayed at the Wyndham Escazu for my husbands birthday. It was a great stay. We have nothing but good to say about this hotel and our stay! All personnel we encountered were friendly and most helpful. The hotel and room was very clean. The mattress and bedding were of good quality and made us feel like we were being quite pampered. The pool was large and clean. I was thinking beforehand that I would have preferred an outdoor pool but it was actually quite nice to have it inside when you consider that amount of rain and thunderstorms that occur in Costa Rica. If the pool was outside, our time to enjoy it would have been greatly reduced due to lightning. The buffet breakfast was amazing. And then we were even surprised when they brought a gourmet piece of chocolate cake to our table for his birthday! Our entire time made for a great memory. The only recommendation I would have is a small thing that really doesn't affect our rating in any way. We lacked a place to hang our wet swimwear. Maybe a towel bar in the shower or a couple hooks? We ended up having them all hanging together off of the corner of the soap rack or all in a pile. This was really not a problem. Just a suggestion. I would very much recommend this hotel to anyone that might be in the area. Thank you, Wyndham staff!
Comment from Hotel Management
May 29, 2015 by Dnavas GM, Hotel Management
Dear Customer, thank you on behalf of all our staff and mine for your comments, we see that your stay with us was enjoyable and that you liked our facilities and our service. Thank you for your recommendation of improvements in our pool. We hope to see you again here.
5 out of 5
Recommended
for Everyone
by A verified traveler from j

A nice small hotel neat to San Jose

Posted May 25, 2015
Is a small hotel with very comfortable rooms. You will receive more for what you pay.
Comment from Hotel Management
May 29, 2015 by Dnavas GM, Hotel Management
Dear Customer, thank you for your comments, we are glad that your stay with us was enjoyable and especially your comment "You will receive more for what you pay." We hope to see around here again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Costa Rica

Bed confortable...

Posted May 20, 2015
Pros: Room
Location: Multiplaza close.. perfect
Nice place. Clean room. Perfect Location. The best breakfast
Comment from Hotel Management
May 26, 2015 by Dnavas GM, Hotel Management
Dear Don Gerardo, please comment and evaluate our hotel. We are glad that you liked our breakfast and location.We hope to see you soon around here.