Ratings based on 520 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Ireland
Amazing Costa Rica !Posted Jan 27, 2015
Great hotel, great breakfast buffet, the girls in the spa were very good and knowledgeable. Lucy at the booking office lead me towards some great tours! I recommend the combo tour and the vip city tour on the double decker. Johnny owner operator could not be nice and more informative! Across the street is a mall, the maids were also very helpful. Be aware that check in is 3p.m. so if you arrive before don't get cranky, it's clearly stated, I highly recommend. Thank you for a wonderful holiday Wyndham San Jose!
for Everyoneby A verified travelerfrom New Zealand
Nice and handy to shopping centre and airportPosted Jan 24, 2015
Lovely experience, breakfast great, rooms needed maintenance, glass sliding doors didnt close properly even though they attempted to fix them.Plumbing was leaking around shower, very musty smell in one room. The rooms were expensive when booked on a night by night rate but worked out really cheap when booked through expedia.The staff were lovely hard working and helpful.
by A verified traveler
Terribly poor facility & locationPosted Jan 24, 2015
Dirty floors in room Very poor restaurant. Would not reccomemd this hotel.
for Everyoneby A verified travelerfrom Canada
Great placePosted Jan 22, 2015
The casino was fun and the pools were pretty awesome. The food at the restaurants were delicious and the staff was great. The Super cheap drinks were also a big highlight
for Everyoneby A verified traveler
Lovely staffPosted Jan 13, 2015
I was only staying for a few hours Inbetween flights, but the staff was very friendly and extremely helpful.
for Everyoneby A verified traveler
Just fine, too expensive, a little datedPosted Jan 12, 2015
Pros: The staff
Cons: The hotel is quite dated
The hotel is very expensive - the same rate I would pay in the US, if not more. Very dated. Staff however were great.
for Everyoneby A verified travelerfrom Delray Beach, Florida
Really Bad ExperiencePosted Jan 12, 2015
Pros: The restaurants were very convenient and food was very good. They had a very nice breakfast; which was free. Lovely open areas with gardens and pools.
Cons: Staff at desk needs to ask whether guest wants a handicapped room rather than to assume we did.
Location: Did not have time to visit sites as we were leaving for home the next day.
We were given a handicapped room when they saw my wife with walker although we never asked for it. I had booked a room in the tower; but we were assigned a room on the main level. The bathroom accommodations were really bad(toilet too high for my wife, the sink had sensor and did not run unless you kept your hand on sensor, and shower drain was clogged and so the bathroom flooded). Spoke to management at desk and they were very apologetic. The hotel is very nice with ramps all over. However; the room ruined what would have been a delightful stay..
for Everyoneby A verified travelerfrom london, on, canada
Pool complex great for family timePosted Jan 8, 2015
Pros: Pool Complex, coffee facilities in room
As long as you don't want to walk anywhere (given the danger warnings especially referring to nighttime outside the 'compound') it's pleasant to spend the time on the premises for a day. I consider it a good jumping off point for a day upon landing or leading up to departure, given its proximity to the airport.
by A verified travelerfrom florida
Posted Jan 7, 2015
It's an oaky hotel to stay , but personally would not reminded to my friends and family . Online photos are deceiving . AC was not working in our room , called several times , finally someone came and said be back in 5 min , never saw his face again. Pool and jacuzzi are open till 9, but it's heated by solar power which dies not work after 5. Good luck on a cold day or rainy day for jacuzzi to be warm .
by A verified travelerfrom México
Hotel en no muy buena zona pero agradable.Posted Jan 6, 2015
Pros: El personal.
Cons: Las instalaciones y el servicio predetermidado.
Location: Al rededor no hay nada. Todo queda como mínimo a media hora y las actividades atractivas de Costar Rica a dos y tres horas de distancia.
Hubo cosas que no nos gustaron (el desayuno de mala variedad y siempre lo mismo); un poco deterioradas las instalaciones para lo que anuncian, pero la gente muy agradables y serviciales.