Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ireland

Amazing Costa Rica !

Posted Jan 27, 2015
Great hotel, great breakfast buffet, the girls in the spa were very good and knowledgeable. Lucy at the booking office lead me towards some great tours! I recommend the combo tour and the vip city tour on the double decker. Johnny owner operator could not be nice and more informative! Across the street is a mall, the maids were also very helpful. Be aware that check in is 3p.m. so if you arrive before don't get cranky, it's clearly stated, I highly recommend. Thank you for a wonderful holiday Wyndham San Jose!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Nice and handy to shopping centre and airport

Posted Jan 24, 2015
Lovely experience, breakfast great, rooms needed maintenance, glass sliding doors didnt close properly even though they attempted to fix them.Plumbing was leaking around shower, very musty smell in one room. The rooms were expensive when booked on a night by night rate but worked out really cheap when booked through expedia.The staff were lovely hard working and helpful.
2 out of 5
by A verified traveler

Terribly poor facility & location

Posted Jan 24, 2015
Dirty floors in room Very poor restaurant. Would not reccomemd this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great place

Posted Jan 22, 2015
The casino was fun and the pools were pretty awesome. The food at the restaurants were delicious and the staff was great. The Super cheap drinks were also a big highlight
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely staff

Posted Jan 13, 2015
I was only staying for a few hours Inbetween flights, but the staff was very friendly and extremely helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just fine, too expensive, a little dated

Posted Jan 12, 2015
Pros: The staff
Cons: The hotel is quite dated
The hotel is very expensive - the same rate I would pay in the US, if not more. Very dated. Staff however were great.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Delray Beach, Florida

Really Bad Experience

Posted Jan 12, 2015
Pros: The restaurants were very convenient and food was very good. They had a very nice breakfast; which was free. Lovely open areas with gardens and pools.
Cons: Staff at desk needs to ask whether guest wants a handicapped room rather than to assume we did.
Location: Did not have time to visit sites as we were leaving for home the next day.
We were given a handicapped room when they saw my wife with walker although we never asked for it. I had booked a room in the tower; but we were assigned a room on the main level. The bathroom accommodations were really bad(toilet too high for my wife, the sink had sensor and did not run unless you kept your hand on sensor, and shower drain was clogged and so the bathroom flooded). Spoke to management at desk and they were very apologetic. The hotel is very nice with ramps all over. However; the room ruined what would have been a delightful stay..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london, on, canada

Pool complex great for family time

Posted Jan 8, 2015
Pros: Pool Complex, coffee facilities in room
As long as you don't want to walk anywhere (given the danger warnings especially referring to nighttime outside the 'compound') it's pleasant to spend the time on the premises for a day. I consider it a good jumping off point for a day upon landing or leading up to departure, given its proximity to the airport.
3 out of 5
by A verified travelerfrom florida

Posted Jan 7, 2015
It's an oaky hotel to stay , but personally would not reminded to my friends and family . Online photos are deceiving . AC was not working in our room , called several times , finally someone came and said be back in 5 min , never saw his face again. Pool and jacuzzi are open till 9, but it's heated by solar power which dies not work after 5. Good luck on a cold day or rainy day for jacuzzi to be warm .
3 out of 5
by A verified travelerfrom México

Hotel en no muy buena zona pero agradable.

Posted Jan 6, 2015
Pros: El personal.
Cons: Las instalaciones y el servicio predetermidado.
Location: Al rededor no hay nada. Todo queda como mínimo a media hora y las actividades atractivas de Costar Rica a dos y tres horas de distancia.
Hubo cosas que no nos gustaron (el desayuno de mala variedad y siempre lo mismo); un poco deterioradas las instalaciones para lo que anuncian, pero la gente muy agradables y serviciales.