Outdoor pool, sun loungers

Reviews of Hotel Camino Real Tikal

4 out of 5
Hotel Camino Real Tikal
Lote 77, Parcelamiento Tayasal, San Jose Peten, Peten

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 401 reviews" "
Rating 8 - Good. 130 out of 401 reviews" "
Rating 6 - Okay. 44 out of 401 reviews" "
Rating 4 - Poor. 9 out of 401 reviews" "
Rating 2 - Terrible. 11 out of 401 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Tikal is a marvelous place.
Stayed 5 nights in Mar 2024
Response from Alfonso Alvarado on Apr 18, 2024
Thank you for your comment, we are glad you enjoyed your stay, we hope to see you back

10/10 Excellent

Catalina, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and centrally located to local area activities.
Stayed 3 nights in Mar 2024
Response from Alfonso Alvarado on Apr 3, 2024
We appreciate your comment, we hope to see you again soon.

8/10 Good

MANOLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but the rooms need a little update
Stayed 1 night in Mar 2024
Response from Alfonso Alvarado on Apr 1, 2024
Thank you very much for your comment, it is very valuable for us, so we can continue growing

10/10 Excellent

Clarissa Nickolasa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing!!! So delicious! Variety and flavor were top notch.
Stayed 2 nights in Mar 2024
Response from Alfonso Alvarado on Mar 31, 2024
Thank you for your comment, we are glad that you like it, we hope to see you again soon

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alfonso Alvarado on Apr 1, 2024
Gracias por compartir tu experiencia, esperamos verte pronto nuevamente

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Beautiful place.
Stayed 3 nights in Mar 2024
Response from Alfonso Alvarado on Mar 30, 2024
Were glad you enjoyed your stay, we hope to see you soon again

6/10 Okay

Rina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Alfonso Alvarado on Apr 18, 2024
Gracias por tu comentario, esperamos verte nuevamente

8/10 Good

Abner, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien, comida en restaurante oportunidad de mejora
Stayed 3 nights in Mar 2024
Response from Alfonso Alvarado on Mar 5, 2024
Muchas gracias por sus comentarios estos nos ayudan a mejorar en nuestro servicio

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024
Response from Alfonso Alvarado on Feb 26, 2024
Were glad you enjoyed your stay, we hope to see you again in our hotel

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and the service was excellent. The premises are also very nice.
Stayed 1 night in Feb 2024
Response from Alfonso Alvarado on Feb 26, 2024
Thank you for your feedback were glad you enjoyed your stay with us, hope to see you again

10/10 Excellent

Elvis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with service can’t wait visit again
Stayed 3 nights in Feb 2024
Response from Alfonso Alvarado on Feb 12, 2024
Thank you for your comment, we are glad you enjoyed your stay with us, we hope to see you soon

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alfonso Alvarado on Mar 21, 2024
Muchas gracias por sus observaciones, esperamos verle en una próxima visita

10/10 Excellent

Úrsula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar excelente, muy buena atención. La ubicación muy buena, las vistas del atardecer, el tour del lago muy buenos. Excelente recomendación del guía para el Tour de Tikal Carlos Madrid, excelente explicación, atento y aprovechó el tiempo al máximo.
Response from Alfonso Alvarado on Feb 7, 2024
Mucha gracias por su comentario, esperamos verle pronto nuevamente

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Peten
Stayed 1 night in Jan 2024
Response from Alfonso Alvarado on Jan 30, 2024
Thank you for your comments, we hope your stay was pleasant

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Alfonso Alvarado on Jan 19, 2024
Muchas gracia por tomarse el tiempo para comentar sobre su estadía, esperamos verle pronto

10/10 Excellent

Ramkumar, Bellevue

Stayed 3 nights in Dec 2023
Response from Alfonso Alvarado on Jan 19, 2024
Muchas gracia por tomarse el tiempo para comentar sobre su estadía, esperamos verle pronto

10/10 Excellent

MIGUEL

Stayed 3 nights in Dec 2023
Response from Alfonso Alvarado on Dec 27, 2023
Muchas gracias por su comentario, esperamos tenerle nuevamente con nosotros

10/10 Excellent

Clint

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Alfonso Alvarado on Dec 20, 2023
Muchas gracias por tomarse el tiempo para evaluar su estadía con nosotros, esperamos que vuelva pronto

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, limpio y muy confortable
Stayed 2 nights in Dec 2023
Response from Alfonso Alvarado on Dec 13, 2023
Nos da mucho gusto que su estadía haya sido de su agrado, esperamos verle pronto nuevamente

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2023
Response from Alfonso Alvarado on Dec 20, 2023
Muchas gracias por tomarse el tiempo para evaluar su estadía con nosotros, esperamos que vuelva pronto

8/10 Good

Daniele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, safe and has many facilities (e.g. Jacuzzi, nice pool, lake access, ...). The staff is very kind and friendly. The main issue is that is in a rather remote location, hard to access and get out if you do not have a car. As a result the prices of services are high (e.g. taxi to and from Flores is 50 USD, buffet dinner 26 USD, ...) compared to Guatemala standards.
Stayed 2 nights in Nov 2023
Response from Alfonso Alvarado on Dec 13, 2023
Thank you very much for your comment, we hope to see you soon, we will take the time to reviewed our prices in accordance with our corporate standards

4/10 Poor

Corrie

Traveled with family
Disliked: Staff & service, amenities
Expedia states Standard Room is for 4 people and extra rollaway bed is available. I was told I had to pay extra for 4th person and extra bed is not available. The employee at reception said it is a marketing problem and the re is nothing that can be done about it. The road is bad to this location. I have stayed at many hotels in Guatemala and this is one that does not work with you. Many things are a challenge for this hotel. If you travel a lot you know the feeling that things just don’t happen easily or at all at certain places. I prefer not to struggle when I travel. there are many other options, I recommend you check them out.
Stayed 1 night in Nov 2023
Response from Alfonso Alvarado on Dec 1, 2023
Thank you very much for taking the time to comment, we appreciate it very much, at this moment the authorities are working on the road, that is why you found it under construction, we are very sorry for the inconvenience with the folding bed and the number of people allowed in the room, we will be checking our page, so this type of inconvenience does not happen in the future

10/10 Excellent

Alfredo, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never seen a lake so beautiful and clean to swim on. This hotel has a nice pool and a Jacuzzi. Staff is friendly and nice
Stayed 2 nights in Nov 2023
Response from Alfonso Alvarado on Nov 15, 2023
Thank you for your comment, we hope to see you back soon

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Alfonso Alvarado on Dec 13, 2023
Muchas gracias por tu comentario, esperamos verte pronto nuevamente

2/10 Terrible

Ruth, clifton

Disliked: Staff & service, amenities, property conditions & facilities
So expensive everything
Stayed 2 nights in Nov 2023
Response from Alfonso Alvarado on Nov 15, 2023
Thank you for your comment, as a part of the largest corporation of hotels in Guatemala and acording to our locations and properties we have our standard prices which have been verified. So we are obligated to have the best quality in our products.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alfonso Alvarado on Nov 7, 2023
Thank you for taking the time no send your feedback, we hope to see you soon

10/10 Excellent

Jose

Stayed 2 nights in Oct 2023
Response from Alfonso Alvarado on Nov 27, 2023
Gracias por tomarse el tiempo en comentar sobre su estadía en nuestro hotel, esperamos verlo nuevamente

10/10 Excellent

emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff very helpful with everything very happy
Stayed 2 nights in Oct 2023
Response from Gerencia on Nov 4, 2023
Thank you for your comment we are glad you enjoyed your stay

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The clealiness of the hotel exceed my expectations very clean all around. Perfect place to stay if you want to visit tikal national park and Flores island.
Stayed 3 nights in Sep 2023
Response from Alfonso Alvarado on Sep 8, 2023
Thank you for taking the time on your review, we are glad we exceeded your expectations, hope to see you again

10/10 Excellent

Nadjam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is nice. It seems like is beginning to grow again since it’s closure in the pandemic. There are some amenities that have not been rebuilt. Food is average in pricing
Stayed 1 night in Sep 2023
Response from Alfonso Alvarado on Sep 4, 2023
Thank you very much for your comments we are glad tou enjoy your stay at the hotel.

10/10 Excellent

Aldrich

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the hotel is amazing . The hotel is is very nice and informative. The food is very delicious. I can’t wait to go back
Stayed 1 night in Aug 2023
Response from Alfonso Alvarado on Sep 4, 2023
We are glad to hear from you, thank you for your comment and as you said we hope to see you soon again

8/10 Good

Guglielmo

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location and wildlife is breathtaking.
Stayed 2 nights in Aug 2023
Response from Alfonso Alvarado on Aug 21, 2023
We are very happy to know that you reconnected with yourself in our hotel, we hope to see you again

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Aug 2023
Response from Alfonso Alvarado on Aug 18, 2023
Thank you for yor comment we are glad you enjoyed your stay, hope to see you soon

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and overall excellent customer service.
Stayed 2 nights in Aug 2023
Response from Alfonso Alvarado on Aug 14, 2023
Thank you very much for your comment, we are glad you enjoyed your stay. Hope to see you soon again

10/10 Excellent

Monica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing view, definitely worth, they stay and drive.
Stayed 1 night in Jul 2023
Response from Alfonso Alvarado on Jul 27, 2023
Thank you for taking the time to tell us your experience, we hope to see you in your next visit.

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay Excellent service
Stayed 1 night in Jul 2023
Response from Alfonso Alvarado on Jul 17, 2023
Thank you very much for taking the time to write to us. We are glad you enjoyed your stay. We hope to see you soon.

10/10 Excellent

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities and security. Personnel helpful on all my requests during my stay. Best place to stay if you come to visit el Tikal. Excellent Dinner selection . I will be back next year.
Stayed 3 nights in Jul 2023
Response from Alfonso Alvarado on Jul 12, 2023
Thank you to take the time to write about your experience at the hotel, were glad you enjoyed your stay. We hope to see you on your next trip to Tikal

6/10 Okay

Eneida

Stayed 2 nights in Jul 2023
Response from Camino Real Tikal on Jul 10, 2023
Hola Eneida, muchas gracias por su visita y retroalimentación. Esperamos que vuelva pronto

10/10 Excellent

Miguel Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio excelente personal y muy comodo y limpio
Stayed 3 nights in Jul 2023
Response from Alfonso Alvarado on Jul 8, 2023
Muchas gracias por su comentario, estamos muy felices de que su estadía haya sido placentera. Esperamos verle pronto nuevamente

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Alfonso Alvarado on Jul 7, 2023
Muchas gracias por su opinión, es muy valiosa para nuestro equipo para poderle seguir brindando la atención y servicio que se merece

10/10 Excellent

Ismael

Traveled with family
Best decision I’ve ever made, staff is very friendly and polite. Property is very clean at all times & breakfast choices were really good and the restaurant was amazing. My room had a lake view which made it more fun. I have nothing bad to say about this hotel Highly recommended to everyone
Stayed 2 nights in Jul 2023
Response from Alfonso Alvarado on Jul 6, 2023
Thank you for choosing us as your destination hotel, we are very happy that your stay has been truly pleasant. We hope to see you in your next visit to Guatemala

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, excelentes instalaciones, excelente servicio y actividades y la comida tambien es excelenre pero algo limitada en las opciones
Stayed 1 night in Jul 2023
Response from Camino Real Tikal on Jul 4, 2023
Hola Otto, muchas gracias por su visita y sus comentarios. Esperamos que vuelva pronto

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to go to relax .
Stayed 2 nights in Jun 2023
Response from Camino Real Tikal on Jul 4, 2023
Hello Jaime, thank you for your visit. We are glad you enjoyed our hotel.

2/10 Terrible

Rob

Stayed 1 night in May 2023
Response from Camino Real Tikal on Jul 4, 2023
Hello Rob, thank you for your visit and feedback.

10/10 Excellent

EDGAR F

Stayed 2 nights in May 2023
Response from Claudia on May 20, 2023
Hola Edgar, gracias por su visita y sus comentarios

10/10 Excellent

Maria Reneé

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to go with kids, lots of things to do, great amenities, super friendly staff
Stayed 2 nights in Apr 2023
Response from Claudia on Apr 10, 2023
Hello Maria Reneé, Thank you for your visit and comments. We are glad you enjoyed your vacations

8/10 Good

Estefany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, just the food is really expensive and the flavor is not the best
Stayed 4 nights in Mar 2023
Response from Claudia on Apr 3, 2023
Hello Estefany, thank you for your feedback. We appreciate your visit.

10/10 Excellent

OSCAR, Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Perfect to enjoy the nature. Good food at the restaurant. Everyone helped us to have a great time. Thanks Kevin great guy!
Stayed 2 nights in Mar 2023
Response from Claudia on Mar 31, 2023
Hello Oscar, thank you for your visit and feedback. We are so glad you enjoyed your stay with us

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Claudia on Mar 20, 2023
Hola Ivan, muchas gracias por su visita y calificación. Esperamos que vuelva pronto

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Clean, beautiful hotel well maintained, welcoming, relaxing, ecofriendly, beautiful scenery , friendly and helpful staff, great food
Stayed 2 nights in Mar 2023
Response from Claudia on Mar 15, 2023
Hello Yvette, thank you for your visit and your comments. We are glad to know that you enjoyed your stay with us.