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Reviews of Comfort Inn Morgan Hill

2.5 out of 5
Comfort Inn Morgan Hill
16225 Condit Rd, Morgan Hill, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 152 out of 350 reviews" "
Rating 8 - Good. 133 out of 350 reviews" "
Rating 6 - Okay. 41 out of 350 reviews" "
Rating 4 - Poor. 13 out of 350 reviews" "
Rating 2 - Terrible. 11 out of 350 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alicia

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Breht

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Jen

Traveled with family
Disliked: Property conditions & facilities
The hotel was fine, they just have very outdated rooms but it was clean enough and the staff was nice. If they replaced the carpet in the rooms it would be a much needed improvement.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julian

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, very friendly and helpful staff. Highly recommended, a good value and amazing place to have your family stay for vacation.
Stayed 1 night in Jul 2023

10/10 Excellent

Ortencia, Hanford

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sehidy

Stayed 1 night in Jul 2023

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from SD on Oct 27, 2022
Hello Len,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It was a pleasure to have served you and thank you again for sharing your experience.We hope your next visit will be even more pleasant than the previous stay.SincerelyComfort Inn & Suites

10/10 Excellent

Kirk Gregory Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/manager, as well as all of his staff were extremely helpful, and helped us resolve an issue that we had with Expedia not sending our reservation to the hotel.
Stayed 2 nights in Sep 2022
Response from SD on Oct 27, 2022
Hello Kirk Gregory,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It was a pleasure to have served you and thank you again for sharing your experience.We hope your next visit will be even more pleasant than the previous stay.SincerelyComfort Inn & Suites

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities
Everything good
Stayed 1 night in Jul 2022
Response from SD on Aug 1, 2022
Hello Jorge, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate and value your feedback and will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant. Sincerely, Comfort Inn & Suites

10/10 Excellent

Dalila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2022
Response from SD on Jul 29, 2022
Dear Dalila, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate and value your feedback and will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant. Sincerely, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Kimberly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and well maintained. Room was spotless and beds/pillows were very comfortable. Bigger than normal refrigerator and separate freezer compartment was great for our traveling family.
Stayed 2 nights in Jul 2022
Response from SD on Jul 28, 2022
Hello Kimberly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate and value your feedback and will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant. Sincerely, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Annette

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is small but sufficient for children to play in.
Stayed 3 nights in Jul 2022
Response from SD on Jul 27, 2022
Hello Annette, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We always appreciate, value your feedback and I will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience. Sincerely, Comfort Inn & Suites

8/10 Good

Mickell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Basic but clean and tidy. I’d stay here again. Thank you. To make it 5/5, I would love it if they had cooked breakfast but that’s just me.
Stayed 2 nights in Jul 2022
Response from SD on Jul 25, 2022
Hello Mickell, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We always appreciate, value your feedback and I will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience. Sincerely, Comfort Inn & Suites

10/10 Excellent

martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Nice hotel with great customer service. Nice pool, too
Stayed 1 night in Jul 2022
Response from SD on Jul 21, 2022
Hello Martha, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We always appreciate, value your feedback and I will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience. Sincerely, Comfort Inn & Suites - Morgan Hill

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from SD on Jul 21, 2022
Hello Brett, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We always appreciate, value your feedback and I will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience. Kind Regards Comfort Inn & Suites Morgan Hill

4/10 Poor

Verified traveler

Our pre-paid reservation could not be easily found by the front desk attendant, causing us anxiety and delaying our check in after a long day's drive. I don't think it was the front desk attendant's fault.
Stayed 1 night in Jul 2022
Response from SD on Jul 21, 2022
Hello! Sorry for the trouble at check in which is really not in our control. We have informed Expedia but no action. We wait for them to resolve this issue. Kind Regards Comfort Inn & Suites

8/10 Good

yue

Traveled with family
Liked: Cleanliness, staff & service, amenities
friendly staff.
Stayed 1 night in Jul 2022
Response from SD on Jul 5, 2022
Hello Yue, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we look forward to welcoming you again soon. Sincerely, Comfort Inn & Suites

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean & fairly maintained; good location
Stayed 1 night in Jun 2022
Response from SD on Jun 30, 2022
Hello Katrina, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate and value your feedback and I have shared it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Shazad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Comfortable and Well Located
Stayed 3 nights in Jun 2022
Response from SD on Jun 20, 2022
Dear Shazad, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Room clean and comfortable. The breakfast was a little limited though.
Stayed 1 night in Jun 2022
Response from SD on Jun 20, 2022
Hello Jeff, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites

4/10 Poor

Luis

Stayed 2 nights in Jun 2022
Response from SD on Jun 16, 2022
Hello Luis Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations, your satisfaction is important to us. Sincerely, Comfort inn & Suites

10/10 Excellent

Lesley

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, double queen room on the third floor. Impressive!
Stayed 1 night in Jun 2022
Response from SD on Jun 15, 2022
Hello Lesley, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Morgan Hill
Stayed here for a soccer tournament. The hotel was everything we needed. Front desk staff were friendly and helpful. Our room was clean and comfortable. Swimming pool, hot tub, and complimentary breakfast were good as well. I’d stay here again.
Stayed 1 night in Jun 2022
Response from SD on Jun 13, 2022
Hello Ryan, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards,

10/10 Excellent

Kathryn F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from Morgan Hill Sports Complex. Perfect for tournament weekends.
Stayed 1 night in Jun 2022
Response from SD on Jun 13, 2022
Hello Kathryn, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites

10/10 Excellent

Arifin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful value
Stayed 1 night in Jun 2022
Response from SD on Jun 10, 2022
Hello Arifin, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property when visiting family near the Monterey Peninsula. Prices are affordable here but the most important is cleanliness and safety. Everytime we stay here the property and rooms are clean. Whoever is in charge runs a tight ship! Always a dependable place to stay!
Stayed 2 nights in Jun 2022
Response from SD on Jun 10, 2022
Hello Donna, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites Morgan Hill

10/10 Excellent

LARRY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from SD on Jun 7, 2022
Hello Larry, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness and room was perfect. Felt very home like an will recommend to friends and family
Stayed 1 night in Jun 2022
Response from SD on Jun 10, 2022
Dear Paul, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites Morgan Hill

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite surprised to find this property so nice. I walked into a clean Lobby with Serene music playing,Fresh ice water available to guest. The woman at front desk, very friendly. The room was very clean. Breakfast was fresh and something for everyone. I will definetly stay here again
Stayed 1 night in Jun 2022
Response from SD on Jun 10, 2022
Hello Karen, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Miguel

Stayed 1 night in May 2022

8/10 Good

Anthony

Stayed 1 night in May 2022

8/10 Good

Aquiles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from SD on May 24, 2022
Hello Aquiles, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows extremely comfortable
Stayed 1 night in May 2022
Response from SD on May 24, 2022
Hello Dennis, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites Morgan Hill. Kind regards, Comfort Inn & Suites.

8/10 Good

Renee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast. If arriving late, parking can be an issue. As well as access to the building.
Stayed 1 night in Apr 2022
Response from SD on May 3, 2022
Hello Renee, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites. Kind regards, Comfort Inn & Suites Morgan Hill

8/10 Good

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from SD on May 3, 2022
Hello Rocio, Thank you for taking the time to fill out our online survey. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites. Kind regards, Comfort Inn & Suites Morgan Hill

8/10 Good

Tyler

Stayed 3 nights in Apr 2022

6/10 Okay

Darlene, San Francisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

sokha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, close to the freeway and eateries.
Stayed 1 night in Apr 2022
Response from SD on Apr 11, 2022
Hello Norma, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. Your reservations, - both rooms were discounted as a senior, and a special members rates were provided on top for advance purchase. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites. Kind regards, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Raquel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely happy with that staff and room. For the cost, I am extremely satisfied!
Stayed 3 nights in Apr 2022
Response from SD on Apr 6, 2022
Hello Raquel, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites. Kind regards, Comfort Inn & Suites Morgan Hill

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the swim meet where I was competing, and affordable.
Stayed 2 nights in Apr 2022
Response from SD on Apr 4, 2022
Dear Leah, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites. Kind regards, Comfort Inn & Suites Morgan Hill

10/10 Excellent

deborra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very welcoming and eager to please. Great location and squeaky clean!
Stayed 1 night in Mar 2022
Response from SD on Apr 4, 2022
Hello Deborra, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and services the next time you are at Comfort Inn & Suites. Kind regards, Comfort Inn & Suites Morgan Hill

2/10 Terrible

jorniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

GARY

Liked: Cleanliness, staff & service
Friendly efficient clean accommodating highly recommended
Stayed 1 night in Mar 2022
Response from SD on Mar 14, 2022
Hello Gary, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites. Kind Regards, Comfort Inn & Suites

6/10 Okay

Deb

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was very spartan compared to other Comfort Inns Ive stayed at. Bed was very firm and uncomfortable. Dont look in any corners if you think the room is clean. Wont stay at this property again.
Stayed 1 night in Mar 2022
Response from SD on Mar 3, 2022
Hello Deb, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. Comfort Inn & Suites Morgan Hill

6/10 Okay

Evgheni

Stayed 1 night in Feb 2022

10/10 Excellent

Kaoru

Stayed 1 night in Feb 2022
Response from SD on Feb 22, 2022
Hello Kaoru, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites. Kind regards, Sincerely, Comfort Inn & Suites Morgan Hill

8/10 Good

Tawala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from SD on Feb 14, 2022
Hello Tawala Thank you for taking the time to fill out our online survey. I have shared your comments with my staff and they join me in thanking you as well. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites. Kind regards, Sincerely, Comfort Inn & Suites

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Only issue was highway noise. Very friendly staff, very clean looking, light breakfast was good. Would stay again.
Stayed 2 nights in Feb 2022
Response from SD on Feb 14, 2022
Hello Stephen, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff and they join me in thanking you as well. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites. Kind regards, Sincerely, Comfort Inn & Suites

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED THIS PLACE
The hotel was very clean, didn't stink like old carpet or cigarette smoke, breakfast was very nice, my husband loved their coffee, customer service was great. Check in and out was very easy. Overall, we had a great stay and would definitely stay there again!!
Stayed 1 night in Jan 2022
Response from SD on Jan 31, 2022
Dear Sandra, Thank you for taking the time to fill out our online survey. I have shared your comments with my staff and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodation and services the next time you are at Comfort Inn & Suites. Sincerely, Comfort Inn & Suites