Ratings based on 628 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Posted Apr 20, 2015
It was good. Breakfast buffet was real messy. But lots of good choices.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Antioch, CA

Nice quiet hotel with free breakfast and amenities

Posted Apr 13, 2015
Pros: I love the breakfast, the fact that they have a small amount of things you can purchase if you forgot a toothbrush or snack, the pool and it's quiet.
Cons: To check with the person who's checking in, if it's ok that they are being put into a room that has no tub, and is for a disabled person.
Location: The hotel is close to both the 237 and 101 freeways. Levi Stadium is about 5-10 minutes away, and there are some places to eat close by.
We've stayed at this hotel a few times. The first time our room was on the 3rd floor and the bed was super comfy. Every room has a flat screen TV with Direct TV on it; as well as, a mini fridge, a microwave, small coffee maker with both coffee and tea, Ironing board and Iron and a hair dryer in the bathroom. They also have a pool, which we haven't tried as yet. The free breakfast in the morning is pretty good. It's buffet style and comes with the ability to make your own waffles, scrambled eggs, sausage or sometimes bacon, home fried potatoes, some kind of fresh fruit, the possibility of toasting several kinds of bread and bagels, 3 kinds of juice, water, oatmeal and other cold cereals. This stay they gave us a room on the first floor that was meant for a disabled person. I wasn't impressed with the bed as it was too soft. In addition, the closet area was only set up for someone in a wheelchair, and was so close to the ground, that I couldn't hang up my dress. The bathroom was huge, but again, set up for a disabled person with a seat in the shower. There is no curb to stop the water from the shower from going into the middle of the bathroom. There also wasn't a tub, which I had been hoping to soak in. With all that said, I did talk to the management as we were checking out, (I probably should have done it when we saw the room in the beginning), and they were super nice and said they'd put it on my profile for next time, not to give me that kind of room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom roseville

Very convenient location.

Posted Apr 7, 2015
Pros: Clean rooms, outdoor heated pool, laundry area, location, and free breakfast.
Cons: The comforters.They're kind of heavy for the kids when they're tucked in. Kids would definitely love an indoor pool.
Location: Very convenient to nearby attractions.
We had a nice clean room with mini fridge,& microwave. We liked the outdoor heated pool, and the guest laundry area was very convenient. The only thing we didn't like was the heavy comforter which the kids found really heavy , and uncomfortable, but other than that, everything's satisfactory.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Antioch CA

Nice hotel, close enough to the Convention Center

Posted Mar 31, 2015
Pros: I loved the spacious rooms. It was great that the shower/toilet had their own room so the sink/mirror could be used by others during shower time.
Cons: Nothing - it was great!
Location: I stayed because it was close to the Convention Center, which is also close to Levi's Stadium and Great America.
Hotel staff was prompt and friendly. The room was clean. Breakfast was AMAZING and I loved that there were always complimentary hot beverages, water, and cookies available in the lobby. I stayed with 3 coworkers and we all had a great experience. Thank you! I will definitely stay here next time I'm attending conference at the Convention Center. The location was close enough to be convenient, but not too close to be crowded. Way to rock it out!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Comfortable room. Nice breakfast. Shower curtain was a little short, so water dripped on the floor.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 11, 2015
Pros: Rooms were large and good. Breakfast was good. Parking was free with lots of room for guests
Cons: Nothing
Location: Not close to Restaurants or stores
Great value but not close to Restaurants or stores
4 out of 5
Recommended
for Families
by David L.

Posted Jan 24, 2015 on Hotels.com
Comment from Hotel Management
Mar 28, 2015 by An Mai, Hotel Management
Dear David L., Thank you for staying at Country Inn & Suites by Carlson, Sunnyvale. We sincerely hope that you enjoyed your experience with us and we are looking forward to seeing you again soon!
5 out of 5
Recommended
for Business Travelers
by yuliafrom Sacramento

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Posted Jan 19, 2015 on Hotels.com
Nice quiet and clean room
Comment from Hotel Management
Mar 21, 2015 by An Mai, Hotel Management
Dear yulia, Thank you for staying at Country Inn & Suites by Carlson, Sunnyvale for your visit in the area. We are very thrilled to see that you enjoyed your experience with us and looking forward to seeing you again soon!
4 out of 5
Recommended
for Families
by Luciafrom jakarta - Indonesia

Great for stay

Posted Jan 11, 2015 on Hotels.com
Nice room(clean & comfortable), good breakfast.
Comment from Hotel Management
Mar 21, 2015 by An Mai, Hotel Management
Dear Lucia, Thank you for staying at Country Inn & Suites by Carlson, Sunnyvale and for your positive feedback about our guestroom and the complimentary buffet breakfast. Knowing that you enjoyed your experience with us has made all our hard works paid off and we are looking forward to seeing you again soon!
3 out of 5
Recommended
for Families
by TONYfrom Los Angeles

Huge room, great breakfast, friendly staff!!

Posted Jan 9, 2015 on Hotels.com
This place has huge rooms, but unfortunately the bed orientation is not placed correctly. This makes it hard to watch TV. You can see how the bed is positioned from the hotel photos. Some of the room amenities is a little outdated, but still in clean, working condition. Staff is very helpful and friendly. I second other people's opinion about the breakfast; it's good! They also offer free coffee, hot chocolate, tea, iced water, and cookies throughout the day in the lobby area.
Comment from Hotel Management
Mar 14, 2015 by An Mai, Hotel Management
Dear TONY, Thank you for staying at Country Inn & Suites by Carlson, Sunnyvale and for all your postive detailed feedback about our complimentary buffet breakfast, complimentary water and coffee station with cookies available 24/7 and our hotel friendly staff. We sincerely hope that you enjoyed your experience with us and we are looking forward to seeing you again soon!