Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by RC

Good hotel that is very close to San Jose airport

Posted Apr 10, 2014
Pros: Quiet rooms, access to trolley and airport.
Good breakfast, shuttle service, close to restaurants make for a pleasant hotel experience.
5 out of 5
Recommended
for Everyone
by L

Great place to stay!

Posted Apr 7, 2014
Our stay was great! We arrived late and they held our room for us. This hotel is SO clean. Would stay again if in the area.
Comment from
Jan 7, 2014
Dear Happy Summer, We are glad that you enjoyed your stay with us! We look forward to greeting you again on your next visit to San Jose! Sincerely, Rhoda Balbas, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel review

Posted Apr 7, 2014
A fairly pleasant and quiet hotel. Good bed. The low flush toilet had to be flushed Three times in order for the toilet to do what a toilet is supposed to do, so --- where is water savings in such a situation. No water glasses.
Comment from
Jan 7, 2014
Thank you for your comment. I'm glad that you had a pleasant stay with us although I would like to apologize that you had some issues with the toilet in the room. We understand how important it is to conserve water as to why we have a "Terry and Linen" Re-use Program" for the hotel. I will definitly keep this item noted to see what we can do in the future for our toilets. Thank you again for your concern! Sincerely, Rhoda B., General Manager
Comment from
Jan 7, 2014
Dear Traveler, We appreciate your comment and concern regarding water conservation. I apologize that you had to flush several times in order for the toilet to do it's job. I will keep this topic in mind as conserving water is important to us. Which is why we utilize the re-use terry and linen program. We thank you for your feedback and am glad that you had a pleasant stay. Sincerely, Rhoda Balbas, General Manager
5 out of 5
Recommended
for Everyone
by Borgy from Wyoming

A great value for a business trip stay

Posted Mar 24, 2014
Cons: Maintaining room temperature was a problem. The thermostat did not seem to be connected to anything and you had to turn the fan on and off manually.
Location: This hotel is located in the middle of the southwest Bay Area right off 101. There were eating places right across the parking lot..
This Fairfield by Marriott was an outstanding value for a moderately priced facility. It was surprisingly quiet despite it being right next to the freeway. And there was absolutely no noise inside during my 3 day stay. Check in was handled in a flash. There was plenty of FREE parking (the DoubleTree next door wanted $20 a night!). The room was roomy and spotless. The staff always greeted me with a smile and a hello in the halls. The heated pool was superb and had a roomy hot tub with great jets. The free hot breakfast was the same you would pay $12 for at a hotel restaurant with lots of variety. The breakfast area was very clean and well maintained by friendly staff that was obviously well trained. .
Comment from
Jan 7, 2014
Dear Guest, Thank you so much for your comment! We are glad that you enjoyed your stay with us and was able to utilize all the amenities that we are able to offer complimentary for our guests. I will ensure to share your comment with our staff and hope that we will have another opportunity to serve you again! Sincerely, Rhoda Balbas, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Love this place

Posted Mar 24, 2014
I go there every once in a while.i love this place it makes me feel like home,but more relaxing.they have a clean swimming pool,and exercise room, and a jaccuzzi which is soo nice n relaxing. There morning brkfst is pretty gd they have lots of variety of food.by the way the people that work in the hotel are nice and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 24, 2014
Would recommend staying there nice hotel very clean and comfy
5 out of 5
Recommended
for Business Travelers
by Vaughan

Great hotel with local restaurants close

Posted Mar 4, 2014
We were flying out of SJC early and decided to stay close to the airport. What a find in Fairfield Inn. Shuttle, multiple good restaurants within few of lobby, comfy bed and soft linens, and good breakfast and Starbucks! Got a great rate on Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Clean!

Posted Mar 3, 2014
Definitely when staying in San Jose i will come here!!
4 out of 5
Recommended
for Business Travelers
by Yianni from DC

Cleaner & Quieter than expected!

Posted Feb 2, 2014
Everything you need for business travel...good wifi, clean, convenient and decent breakfast!
4 out of 5
Recommended
for Everyone
by Weary Traveler

nice

Posted Jan 31, 2014
Pros: Close to Airport and Freeways
Cons: Have the perosn in room on floor above stop marching at night!
Staff freindly and helpful. Was able to answer questions and even azpologized for the disgruntled customer in front of me.