Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Location is excellent, close to everything

Posted Apr 16, 2015
Pros: Location
Location: Shopping, Restaurants
We enjoy our stay, will come back again when we are in town
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Mar 31, 2015
Can't wait to come back. Really nice & clean. A great breakfast place, will def comeback
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

10-15 min drive away from most sights.

Posted Mar 27, 2015
Great hotel. A nice pool and jacuzzi. Welcoming staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

Posted Feb 18, 2015
Pros: 暖炉のあるロビー、広くて清潔で静かな部屋、フロントにある無料のコーヒー・紅茶・フルーツ・ビスケット・ミネラルウォーター、ワッフルメーカーのあるリーゾナブルな朝食、Sunnyvale駅までの無料シャトルバス。
このクラスのホテルとしては最高点だと思います。静かな住宅地にありますが、大型スーパーやレストランも徒歩圏内です。とても素敵なホテルです。
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 17, 2015
A really nice place easily accessible from hwy. Really happy we chose it
5 out of 5
Recommended
for Everyone
by A verified traveler

Hilton Garden Inn Cuptertino

Posted Feb 2, 2015
Very convinent and it's really warmest. we always have fresh fruit, starbuck coffee in lobby.
5 out of 5
Recommended
for Business Travelers
by ATSUHIROfrom JAPAN

上質、アメニティ充実、スタッフ親切

Posted Jan 15, 2015 on Hotels.com
上質、アメニティ充実、スタッフ親切
2 out of 5
Recommended
for Families
by Stevenfrom Galveston

Cupertino Artic / Desert

Posted Jan 7, 2015 on Hotels.com
Great location, great staff but they have a serious problem w/ their HVAC System. The staff said it's been that way since the opening 14 years ago. You cannot control the amount of heat pouring into your room. And the lobby & dining room was freezing cold. Will not ever stay there again! What a shame with such a great staff. Ms. Rose is wonderful. A true professional
4 out of 5
Recommended
for Families
by A verified traveler

Extended weekend visit

Posted Jan 6, 2015 on Hotels.com
The room was comfortable and the mattress was firm. We like the fact that the room has a refrigerator and small microwave for convenient snacks for our young son. The mall closest to the hotel had parking lot renovations and it was messier than normal to navigate to the local Asian market/resturants, but it is temporary issue.
1 out of 5
by A verified travelerfrom Seattle

Poor facility, particularly for a Hilton

Posted Jan 4, 2015
Pros: Convenient location.
Cons: The heating system, for sure.
Location: Good restaurants near by, within walking distance.
The room was toasting and unbearable with hot air continuing blowing out into the room (temperature running above 80 degree), despite that we turned the temperature down to 68 degree. We complained to the front desk and got this answer : Apparently the heating system is old and "centrally" controlled, which, in fact, could not truly be adjusted by the thermostat in individual room. The only way to stop this is to turn the heat off completely (power off) in the room, and if it gets cold in the room, then you have to get up in the middle of the night to turn the heat back on to warm up the room (we stayed there during a week that the night temperature in Cupertino dropped to low to mid 30's). The staff also admitted that they got complaints in the summer that the air condition does not work well either in the summer with some rooms simply don't get cooled down. They told me "Please DO complain to the manager about this, as they have reflected this problem in the past but it never got addressed".