Outdoor pool, pool umbrellas, sun loungers
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Reviews of Aloft Mountain View

3 out of 5
Aloft Mountain View
840 E El Camino Real, Mountain View, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 718 reviews" "
Rating 8 - Good. 201 out of 718 reviews" "
Rating 6 - Okay. 60 out of 718 reviews" "
Rating 4 - Poor. 28 out of 718 reviews" "
Rating 2 - Terrible. 17 out of 718 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colbert, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and walkable neighborhood.
Stayed 1 night in Mar 2024
Response from Bernice on Apr 19, 2024
Dear Colbert,Thank you for your kind words, we are delighted to hear that you enjoyed your stay with us. On behalf of our Aloft Mountainview hotel team we thank you for choosing to stay with us and give us a good review! please come back in the future for whatever your purpose might bring you back in the area !!

10/10 Excellent

Ina, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the heart of Silicon Vally. I arrived late/early in the morning. The check in staff Peal (spelling?) was efficient, helpful, and accommodating. Expedia app cant book the same day since it’s past midnight, she made a manual adjustment to get me checked in. The room and the area was quiet, well cleaned, and easy parking. She was patient in listening to my needs and help solve it accordingly and accurately. Some normal wear and tear on things. Housekeeping did a great job, super clean. Excellent hot shower temperature. A minor thing was at check out where the staff asked to verify my credit card again to the point that’s excessive. But he handled it professionally when i provided constructive feedback, which was appreciated because some may got upset and defensive. Feel comfortable recommending this hotel to others.
Stayed 1 night in Apr 2024
Response from Bernice on Apr 7, 2024
Dear Marcia, Thank you for taking time to write us a review, we are delighted that you enjoyed your stay with us and I will share this comment with the entire Aloft Mountainview team. We look forward to have you stay here with us again in the future. Thank you for staying with us !

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
It was great - the staff was friendly and courteous - clean facilities - awesome time playing games in the Lobby!
Stayed 4 nights in Mar 2024
Response from Bernice on Apr 6, 2024
Dear Daren, Thank you for taking your time to write us a review! We are delighted to hear that you enjoyed your stay with us! I will share this encouraging news with my team and I hope to see you again soon in the future whenever you are in the area !

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property are exquisite. Rooms are huge and amenities are very nice.
Stayed 2 nights in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Ben, Thank you for taking time to write us a review! We are thrilled to hear that you enjoyed your stay with us, It's our goal to ensure that our guests are happy during their stay. We look forward to see you come back to the Aloft Mountainview whenever you are back to the area. Thank you again for your comment !

10/10 Excellent

Mirella, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It was very clean and in a great spot of the city. Our room was great and the front desk hosts were really nice and helpful. Kids enjoyed the pool. Will definitely stay here again
Stayed 2 nights in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Mirella, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Mirella, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very clean and the rooms were amazing. Kids loved the pool. The staff was very nice and helpful and the check-in personal
Stayed 3 nights in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Guest, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Guest, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and parking was great. Overall a great expereince with a super friendly staff.
Stayed 5 nights in Mar 2024
Response from Bernice on Mar 30, 2024
Thank you John for choosing to stay at Aloft Mountainview! On behalf of the entire Aloft Mountainview Team we thank you for your kind words and it's our pleasure to serve you! We look forward to have you back to our property some day in the future!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at aloft. I’m becoming a fan
Stayed 1 night in Mar 2024
Response from Bernice on Mar 28, 2024
Thank you, Tom for choosing to stay at the Aloft Mountainview. On behalf of the Aloft Mountainview team we thank you for your kind words, hope to see you soon for the upcoming whenever you are in the area! Again, thank you for choosing to stay with the Aloft Mountainview!

10/10 Excellent

Sesorya

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic lounge area
Stayed 2 nights in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Sesorya, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Valeria, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Damian was great, he checked us in early, and was so kind and pleasant
Stayed 1 night in Mar 2024
Response from Bernice on Mar 31, 2024
Dear Guest, Thank you for taking your time to write us a review. On behalf of the entire team of Aloft Mountainview we thank you for your kind words, and I'm glad that you had a wonderful stay with us! We hope to see you back to the Aloft Mountainview in the future. Thank you

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here for the weekend! There was lots of parking, the room was modern and had many perks, and the staff was very friendly. Would definitely stay here again
Stayed 2 nights in Mar 2024
Response from Bernice on Mar 31, 2024
Dear Ms Chloe, Thank you for taking your time to write us a review. On behalf of the entire team of Aloft Mountainview we thank you for your kind words, and I'm glad that you had a wonderful stay with us! We hope to see you back to the Aloft Mountainview in the future. Thank you

10/10 Excellent

Deepak, South San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Deepak, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Pouaki

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Would love to come back !
Stayed 1 night in Mar 2024
Response from Bernice on Apr 1, 2024
Dear Guest, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Nasr

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Bernice on Apr 1, 2024
Dear Nasr, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

8/10 Good

Mark, NY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really need smart TVs. But the rooms are big, the gym was nice, the staff was really friendly.
Stayed 1 night in Feb 2024
Response from Bernice on Mar 31, 2024
Dear Guest, Thank you for taking your time to write us a review. On behalf of the entire team of Aloft Mountainview we thank you for your kind words! your feedback is crucial to our success we will the suggestion seriously and the change will come. We look forward to WOW you when you stay with us in future.

10/10 Excellent

Deepak, Concord

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Feb 2024
Response from Bernice on Apr 1, 2024
Dear Deepak, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

6/10 Okay

anjani

Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023

10/10 Excellent

Deepak, Concord

Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little hotel vibe with a nice lobby and games with full bar and restaurants available during certain times. The staff was super friendly and even brought me a microwave to my room when I requested it. The rooms are super spacious, nice and clean. The only thing I would say, is the beds make noise when you’re laying on them or turning, which kind of sucked but other than that 10/10! My new fav staycation hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a very relaxed, laid-back feeling throughout the property. Room was massive and very welcoming. Looked and felt definitely more than i paid. Will plan to book again
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Franklin

Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Stayed 1 night in Oct 2023

10/10 Excellent

Colbert, Honolulu

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel and good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

anh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like its cleanliness but don't some noise made from the late check-in of young guests.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Aarti, Ashburn

Stayed 3 nights in Sep 2023

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Uwadiale

Clean with excellent service
Stayed 4 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2023

8/10 Good

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person at the front desk really helped me out of a tough spot. Sooooo appreciated
Stayed 2 nights in Aug 2023

8/10 Good

Violet, Rancho Cordova

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did enjoy our stay at this property for the most part. We didn’t feet to use the pool as it was too small and always occupied. They can improve the breakfast ordering situation as it appeared very hectic and unorganized with long wait times for what seemed like a fast-foodish breakfast sandwich. The gym is well-equipped and clean and the games and pool table in the lobby area nice touch and very entertaining. Also, a shoutout to the bartender for fabulous lemon drop, though I would change the OJ brand used for other cocktails (had a strange after taste)! Overall, very pleasant!
Stayed 2 nights in Aug 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Amol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
It was an amazing stay experience. I was there for two days and truly enjoyed the amenities. Pool, fire table talk, pool table fun, and perfectly clean rooms. Loved it and will visit again!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lee

Stayed 1 night in Aug 2023

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great clean property with laminated floors. Amenities inside rooms can be made better like iron and micro waves
Stayed 1 night in Aug 2023

10/10 Excellent

Leekui

Stayed 1 night in Jul 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jorge

Stayed 1 night in Jul 2023

2/10 Terrible

Fevielyne

Stayed 1 night in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Property conditions & facilities
Great property super friendly staff
Stayed 3 nights in Jul 2023

4/10 Poor

Catherine

Liked: Cleanliness, property conditions & facilities
You can hear the traffic from the highway is loud. Walls are paper thin can hear people talking . Biggest problem that other quest were allowed to talk and laugh at outdoor fire pit until after 2am .
Stayed 1 night in Jul 2023

10/10 Excellent

Lou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and quiet
Great 1-nigther in Silicon Valley! Had our 10 pound toy poddle with us and the hotel staff were very welcoming. Comfy bed, hardwood floor was a plus. Fridge was great ti keep sodas cold. Room 244 didn't have a microwave, but not a big deal for a single night stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Was not from the area but enjoyed my stay here nice and clean will stay here again