Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Super friendly staff, arrived early and due to some national tournament we couldn't get an early check in but they comped us breakfast and we're extremely welcoming.
3 out of 5
by A verified traveler

Posted Jul 28, 2014
Fair - neighborhood is on the edge of bad, so do not go out for any evening walks. Room was fair, could have been cleaner, but overall fair
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport and downtown

Posted Jun 24, 2014
Pros: Convenient and clean.
Cons: Parking fee should be waived for guests.
The rooms are clean and nicely modernized. The staff was very responsive when I called down for some needs. The only problem is that the doors are heavy and I was awakened because the neighbors were going in and out and the doors slammed each time.
4 out of 5
Recommended
for Everyone
by Roberta from San Francisco

Great hotel

Posted Jun 23, 2014
I really love this hotel. Only issue I have is paying $13 per car to park there. You are already paying the 3 star rate and then to pay for parking as well is ridiculous.
2 out of 5
by Joe

Parking lot nightmares and weird noises

Posted Jun 16, 2014
The parking lot isnt safe. Several homeless people walk up to you and are very distespectful. Feeling safe isnt provided at this facility. The room made weird noises within the walls all night long.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Portland, OR

Posted Jun 16, 2014
Pros: Proximity to airport.
Cons: Dining room staff and hosting could be better. When ATM in the lobby is not working, front desk should be authorized to cash small/modest checks.
Location: Location is ok if you want to be near SJC airport. Not much in the way of restaurants nearby.
Good experience for the most part. Clean and comfortable room. Lobby bar and dining room are a bit too pricey for the value especially given so few decent restaurants in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to train

Posted Jun 3, 2014
clean, organized, feel welcomed. Close to airport. I recommend it
3 out of 5
Recommended
for Everyone
by A verified traveler

Not happy.

Posted Apr 28, 2014
Pros: It is close to the event I have to attend.
Location: convenient,
Tub drain very very slow, both shower and faucet release water at the same time so water retain in the tub to ankle high while showering. Breakfast Buffet is not so appetizing.
5 out of 5
Recommended
for Everyone
by B. Marie from California

Overnight stay

Posted Apr 15, 2014
Pros: The proximity to the airport and the beds were very comfortale.
Cons: The in room coffee could be better.
Location: We didn't go anywhere else.
We stayed overnight and were shuttled the next morning to the airport. The room was nice. The staff was very helpful.
3 out of 5
by bizness travel

nice hotel, poor location and parking is EXPENSIVE

Posted Mar 24, 2014
Pros: expedia
Cons: free parking
Location: NOTHING safe within walking distance and a car was needed to go anywhere
nice hotel but in a poor neighborhood. Parking is expensive and even having visitors to park at the hotel was charged a $5 fee.