Ratings based on 984 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
74% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Tokyo, Japan

高額なホテルなのにしょぼい

Posted May 25, 2015
冷蔵庫がないし無料のミネラルウォーターも無し。おまけにバスローブもスリッパすら無い。1泊4万円で朝食も付いていない。 こちらで前払いで行ったのに駐車場代とチャージ料とやらを請求されるし、全くいい加減なところです。
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel for price.

Posted May 14, 2015
Pros: Breakfast. Helpful staff.
Cons: Beds!! Cleanliness.
The rooms are small with very pointy furniture..bumped into sharp edges many times. Bathroom floor was very dirty. Beds aren't comfortable. Staff was very nice. Breakfast was great.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chino Hills Ca

False informations

Posted May 11, 2015
Pros: Up to date decor inside.
Cons: After doing a half marathon, I was looking forward on relaxing in a jacuzzi. I was disappointed that there wasn't any.
Location: Close to SJC airport, Avaya stadium and Santa Clara University.
I opted to get this hotel instead of other cheaper ones because it said free parking and breakfast on the trip advisor. When I got there, I was charged for parking and they tried not to give me the free breakfast. I had to show them the confirmation I received from Expedia that it clearly said free breakfast for 2.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arvada, CO

Hotel is close to light rail and Levi Stadium!

Posted May 4, 2015
Everything was excellent including the staff! The only down side was the bed they were awful, really uncomfortable and hard!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Posted May 3, 2015
Good hotel with proximity to SJC and most of Silicon Valley.
5 out of 5
Recommended
for Everyone
by A verified traveler

great room great service and great facility

Posted Apr 26, 2015
It is very convienent from the airport and the facility is very clean and nice. I stayed in a one king bed room. It was great!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Streamlined and inexpensive

Posted Mar 15, 2015
Need safe in closet and I would rate it a short visit 5 out of 5
5 out of 5
Recommended
for Everyone
by A verified travelerfrom a

Best service

Posted Mar 3, 2015
Had problems in the beginning with my reservations but the staff helped me 100% till everything was resolved got my room and was pleased.....keep up the good work
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san jose

Nice

Posted Mar 2, 2015
I enjoyed staying there it was clean the front desk people are very nice.. I would like to stay again soon.
5 out of 5
Recommended
for Business Travelers
by Jamesfrom Kansas City

San Jose

Posted Feb 23, 2015 on Hotels.com
Great property, and I was pleasantly surprised with the quality of the food. Hotel food can be hit or miss, this property hit a home run. Staff was amazingly helpful, even though the shuttle drivers were a little snarly. Make sure you call the hotel from the airport, so the shuttle driver can come get you. It doesn't run on a regular schedule.