Daily buffet breakfast (USD 18 per person)

Reviews of Holiday Inn San Jose - Silicon Valley, an IHG Hotel

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pete, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Very nice staff.
Stayed 1 night in Apr 2024
Response from Manager on Duty on Apr 20, 2024
Pete,We are glad to know that you've enjoyed your say with us. We hope that we have the opportunity to serve you again in the near future.Best Regards,

6/10 Okay

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good clean rooms and comfortable beds. Mediocre lighting in the room. Minimal amenities. Good buffet breakfast but pricey at $18 per person. Thoughtless and lazy hotel managers. Billing daily items at the hotel store takes forever! A few items don’t have prices on their computer system! Parking is not reserved for hotel guests so sometimes you don’t get a free parking spot. The hotel management doesn’t seem to care. Very disappointed!! ☹️🤦🏻‍♀️☹️
Stayed 3 nights in Apr 2024
Response from Holiday Inn San Jose Silicon Valley on Apr 16, 2024
Thank you very much for your review and comments.Please accept my sincere apologies for the parking challenges. For future reference please note. On evenings when we have large events we block of 30+ parking spaces for our hotel guests.This was done for this last large event. My apologies that it was not communicated to you initially. I was informed we did provide that information but after you could not locate a parking spot.We will do a better job of informing our guests when we have large events going forward.Thank you for your business.

10/10 Excellent

Candida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was wonderful and property was very clean
Stayed 7 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Candida, Thank you for choosing Holiday Inn San Jose - Silicon Valley and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Claudia, panorama city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Claudia, It was a pleasure to read your kind review of Holiday Inn San Jose - Silicon Valley. We are delighted you enjoyed every aspect of your stay with us and that we exceeded all of your expectations. Thank you for being our guest; we look forward to your next visit.Sincerely,Yves HanselGeneral Manager

8/10 Good

Laura

Stayed 3 nights in Mar 2024
Response from General Manager on Apr 15, 2024
Dear Laura, We are pleased you had a nice stay at Holiday Inn San Jose - Silicon Valley, and we appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Johnathan

Stayed 2 nights in Feb 2024
Response from General Manager on Mar 26, 2024
Dear Johnathan, Thank you for the high rating for Holiday Inn San Jose - Silicon Valley. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Yves HanselGeneral Manager

4/10 Poor

Michelle

The tv thats plugged into damaged power cord along with coffee maker, microwave, and mini fridge cut off multiple times for my 1 night stay. I request a refund.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Michelle, Thank you for the feedback. We sincerely apologize for the issues you encountered in your room during your stay and the inconvenience it may have caused. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will share your concerns with our maintenance team to ensure a better guest experience going forward. Thank you again; we hope to welcome you back in the future.Sincerely,Yves HanselGeneral Manager

8/10 Good

robert

Business traveler
Liked: Cleanliness
$ was good
Stayed 2 nights in Mar 2024
Response from Holiday Inn San Jose Silicon Valley on Mar 18, 2024
Thank you for taking the time to give us a rating. We appreciate your business.

10/10 Excellent

Eduardo, SAN JOSE

Stayed 5 nights in Feb 2024
Response from Holiday Inn San Jose Silicon Valley on Mar 18, 2024
Thank you very much for your response.We appreciate your business.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear George, Thank you so much for your kind words about Holiday Inn San Jose - Silicon Valley! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

SEUNG JUN, denver

Stayed 3 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Mr. Jun, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Holiday Inn San Jose - Silicon Valley. We'd love to host you again someday for another great visit.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Richard, We appreciate you taking the time to leave your kind rating for Holiday Inn San Jose - Silicon Valley. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We look forward to seeing you again soon!Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Yaroslav, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Duty on Mar 10, 2024
Dear Guest,Thank you for the rating that you've given us and we greatly appreciate for choosing out hotel. We hope that you will consider staying with us again in the near future. Best Regards,

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Property was really clean and employees really nice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Janette, Thank you for the outstanding review of Holiday Inn San Jose - Silicon Valley. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our team is dedicated to delivering an excellent experience for all of our guests, and it will be an honor to pass along your compliments. We are also glad that you found our property to be completely spotless. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Hans Navarrete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está excelente el área está llena de hoteles abandonados pero este está muy bien conservado pero no deja de dar mal aspecto el área cercana al hotel sucia y abandonada
Stayed 2 nights in Feb 2024
Response from Manager on Duty on Mar 3, 2024
Dear Hans,Thank you for choosing our hotel and greatly appreciate the rating that you've given us.We hope that you will consider us again when youn you're back to town.Best Regar\ds,

4/10 Poor

Sandra Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again. Very old property. Rooms need upgrade. Not an inviting place to stay when on business.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Ms. Lee, Thank you for taking the time to share your valuable feedback. We seek to provide every guest with the highest level of hospitality to ensure they enjoy their time with us. Therefore, we regret not meeting all of your expectations. The upkeep and modernization of our property is an ongoing project for our hotel, and we will use your comments as a guide for future improvements. This type of feedback helps us make changes and decisions based on the needs of our guests so we can enhance our services for everyone. Thank you again for choosing us for your visit to San Jose. Should your travels bring you back to the area, we would love to have you as our guest again.Sincerely,Yves HanselGeneral Manager

8/10 Good

Murray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel with all amenities at reasonable price. But trains start running outside at 6am and their bells mean you don't need an alarm clock!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Murray, Thank you for the review of Holiday Inn San Jose - Silicon Valley and the nice rating. We are glad that you had an overall pleasant stay and enjoyed our amenities. However, we regret not meeting your expectations and the inconvenience you encountered during your stay. Please know your observations will be noted and shared accordingly with the appropriate individuals. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Feb 2024
Response from Manager on Duty on Feb 26, 2024
Valerie,We are very pleased to hear that you had an amazing stay at the Holiday Inn Silicon Valley. We thank you for choosing our hotel and appreciate for taking the time to let us know about your experience. We hope that we will have the opportunity to serve you again in the near future.Best Regards,

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Holiday Inn San Jose Silicon Valley on Feb 21, 2024
Thank you very much for the wonderful score.Much appreciated.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn San Jose Silicon Valley on Feb 20, 2024
Thank you very much for your review.We truly appreciate our business.

10/10 Excellent

Florencio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love it here
Response from Manager on Duty on Feb 17, 2024
Florencio,Thank you for choosing our hotel and we appreciate for taking the time let us know about your stay. We are glad that you and your kids enjoyed your stay.We hope to have back on your next trip to San Jose.Best Regards,

10/10 Excellent

Florencio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a good place to enjoy some time with my kids
Stayed 2 nights in Jan 2024
Response from Manager on Duty on Feb 17, 2024
Florencio,Thank you for choosing our hotel and we appreciate for taking the time let us know about your stay. We are glad that you and your kids enjoyed your stay.We hope to have back on your next trip to San Jose.Best Regards,

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 17, 2024
Javier,We are glad to know that you enjoyed your stay with us most especially the service that you received from our staff. The score that you've given us is highly appreciated.We look forward to having you back to our hotel in the future.Best Regards,

10/10 Excellent

Narcisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 3 nights in Feb 2024
Response from Manager on Duty on Feb 16, 2024
Narcisse,We are glad to know that you enjoyed your stay with us and we appreciate for the rating that you've given us.We hope that we have the pleasure of serving you again in the near future.Best Regards,

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, stayed rested.
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 17, 2024
Jessica,We are delighted to know that you had a comfortable stay, and we appreciate for the rating that you've given us.We hope that you will consider us again on your next visit to Silicon Valley.Best Regards,

2/10 Terrible

yesenia

Stayed 1 night in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Yesenia, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Isabel

very nice
Stayed 1 night in Jan 2024
Response from General Manager on Feb 6, 2024
Dear Isabel, Thank you for staying at Holiday Inn San Jose - Silicon Valley, an IHG Hotel, and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Laura, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to San Jose for work and stayed for 5 days. The hotel is very close to airport . Very quiet. The bed and pillows are very comfy. The area is probably not the best to walk around but I only drove so it was not an issue for me . The only inconvenience was the parking lot , seems like they have social events during the day and one day I came earlier and couldn’t find where to park . Besides that the hotel was very clean , it’s an old hotel but all worked good and I enjoyed my stay . Check in time is at 4:00 pm , but I was able to check in earlier so that was a plus , since I was very tired . They are also several restaurants in the area within walking distance .
Stayed 5 nights in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Laura, Thank you for the generous review of your recent stay at the Holiday Inn San Jose - Silicon Valley! We are pleased to hear how much you enjoyed our ideal location and comfortable accommodations. We value your specific feedback as we are continually striving to enhance our guest experience on all levels. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Yves Hansel,General Manager

8/10 Good

jason

Liked: Staff & service, amenities, property conditions & facilities
Not safe area
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Jason, Thank you for staying at our hotel. We are happy your overall experience was pleasant, but we want to apologize for not meeting all of your expectations. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future!Sincerely,Yves Hansel,General Manager

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby, helpful pleasant staff, good food.
Stayed 1 night in Jan 2024
Response from Holiday Inn San Jose Silicon Valley on Jan 29, 2024
Thank you very much for taking the time to share your wonderful comments with us and all of our future customers.We truly appreciate your business.

10/10 Excellent

Adriana

Stayed 1 night in Jan 2024
Response from General Manager on Mar 22, 2024
Dear Adriana, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Holiday Inn San Jose - Silicon Valley so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Yves HanselGeneral Manager

8/10 Good

Nagisa

Stayed 1 night in Jan 2024
Response from General Manager on Jan 23, 2024
Dear Nagisa,Thank you for choosing Holiday Inn San Jose - Silicon Valley, an IHG Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Yves HanselGeneral Manager

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice and clean. However the front desk personnel needs improvement. I rented a room for my sister who came out of town to a conference in your hotel. The front desk person didn’t want to give her the room because it was under my name. The room was paid in advance. I drove to the hotel and waited in line for about 15 minutes before the lady was able to assist us. Not her fault because she was the only person working. I drove back the same night to drop off some medicine and asked the front desk if I could leave it there for her because she was in the conference. The lady said no. Maybe a busy weekend but definitely not the customer service I am used to receiving from this hotel chain.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Sandra, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you and your sister encountered with our front desk service. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate individual to ensure it is not repeated. On a positive note, we are pleased to know that you found our spotless property to your liking. We appreciate your patience and understanding, We hope to have the the opportunity to welcome your sister back to provide her with the hospitality she deserves.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Duty on Jan 21, 2024
Diego,Thank you for the recent review you've sent for our hotel. We thank you and appreciate for taking the time to send your review. And we are happy that you enjoyed your stay with us.We hope that you will consider us again on your next trip to San Jose, CA.

8/10 Good

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Parking is awful
Stayed 1 night in Jan 2024
Response from Manager on Duty on Jan 21, 2024
Jimmy,We are glad to know that you enjoyed your stay with us except the parking. Thank you for letting us know about your experience and we sincerely apologize for the issue that you've encountered. We try our best to find a solution to every problem or issue we receive.We hope that you will give us another chance to serve you in the future to show that parking issue is uncommon to our hotel.

2/10 Terrible

susana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is dirty old and falling apart no hot water in the shower
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Susana, Thank you for sharing your review. We sincerely apologize for the inconvenience you encountered with the cleanliness and maintenance issues, including the lack of hot water in your bathroom during your stay with us. Your comfort is our top priority, and we regret not meeting your expectations. We appreciate your patience and we will certainly convey your comments appropriately.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Chelsea

The hotel was clean and had friendly staff. We enjoyed the small store. The beds were very comfortable and clean. We felt safe.
Stayed 1 night in Jan 2024
Response from Manager on Duty on Jan 21, 2024
Chelsea,Thank you for choosing the Holiday Inn Silicon Valley during your trip to Silicon Valley.We are glad to know that you enjoyed your stay with us because of the cleanliness of the hotel; the friendly staff; our convenient Market and the comfortable beds.We hope that we will see you again in the near future.

8/10 Good

Melisssa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from General Manager on Jan 20, 2024
Dear Melisssa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn San Jose - Silicon Valley. We look forward to your return and wish you all the best with your future travels.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from General Manager on Jan 22, 2024
Dear Aileen, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn San Jose - Silicon Valley, and we look forward to welcoming you in the future. Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Guy

Stayed 2 nights in Jan 2024
Response from General Manager on Feb 9, 2024
Dear Guy, It was a pleasure to read your fantastic rating of Holiday Inn San Jose - Silicon Valley. We are delighted you enjoyed every aspect of your stay with us. Thank you for being our guest; we look forward to your next visit!Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Jan

Stayed 1 night in Jan 2024
Response from Manager on Duty on Feb 8, 2024
Jan,Thank you for choosing our hotel and for taking the time to send your review. We appreciate for the rating that you've given us. We strive each and every day to find way to make our guest's stay more enjoyable and comfortable.We hope that we will have a chance to serve you again in the near future.Best regards,

10/10 Excellent

Jose

Stayed 1 night in Jan 2024
Response from General Manager on Jan 20, 2024
Dear Jose, Thank you for choosing to stay with us at Holiday Inn San Jose - Silicon Valley. We provide our guests with an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Patrick

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
Dear Patrick, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn San Jose - Silicon Valley, and we look forward to welcoming you back soon.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

randall Hoffar

Traveled with group, Traveled with family
The staff made all the difference. Property is older but well kept. All staff were awesome
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Mr. Hoffar, Thank you for the review of Holiday Inn San Jose - Silicon Valley. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our team is dedicated to delivering an excellent experience for all of our guests, and it will be an honor to pass along your compliments. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

10/10 Excellent

Maribel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The part i love the most its the staff service they are awesome.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Maribel, Thank you for the review and for taking the time to recognize our service. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to San Jose perfect. Thank you for choosing Holiday Inn San Jose - Silicon Valley; we look forward to welcoming you back soon!Sincerely,Yves HanselGeneral Manager

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness
Was woken up by police activity 8 floors below me around 2:30 in the morning. Also, the shower water never got hot. Didn’t have time to wait even after trying to adjust the temperature the water never got warm.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Danielle, Thank you for sharing about your experience at our hotel. We deeply regret the disturbance you experienced during your recent stay. Additionally, we apologize for the issue with the shower water temperature. We appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Sincerely,Yves Hansel,General Manager

8/10 Good

mateo

Stayed 1 night in Jan 2024
Response from Manager on Duty on Feb 4, 2024
Mateo,Thank you for staying with us. We appreciate for the rating that you've given us.We would like to know what we could have done to make your stay better and getting the highest score from you.We hope that we will have the opportunity to serve you again in the future. Best Regards,

10/10 Excellent

Anabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 13, 2024
Dear Anabel, It was a pleasure to read your fantastic review of Holiday Inn San Jose - Silicon Valley. We are delighted you enjoyed every aspect of your stay with us. Thank you for being our guest; we look forward to your next visit!Sincerely,Yves HanselGeneral Manager

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk receptionist went out of her way to help my exit
Stayed 2 nights in Jan 2024
Response from Holiday Inn San Jose Silicon Valley on Jan 12, 2024
Thank you very much for the great review.We will pass on to our staff members.Thank you very much for your business.

10/10 Excellent

Medhanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 10, 2024
Dear Medhanie, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn San Jose - Silicon Valley; we hope to see you again soon. Sincerely,Yves Hansel,General Manager