Exterior

Reviews of Hyatt Place Fremont/Silicon Valley

3 out of 5
Hyatt Place Fremont/Silicon Valley
3101 W Warren Ave, Fremont, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively old
Stayed 3 nights in Feb 2024
Response from Nathan M. on Apr 16, 2024
Hello Natasha,Thank you for taking the time to write a review on your recent stay. We appreciate your feedback and apologize that your experience at our property felt outdated. Please know we take your feedback seriously and are looking to increase more building maintenance measures.

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable clean and safe
Stayed 2 nights in Apr 2024
Response from Nathan M. on Apr 9, 2024
Greetings Jasmine,Thank you for your feedback, we are happy to hear that you were comfortable and satisfied with your stay. It is my hope to invite you back on property for a future reservation.

8/10 Good

Ana

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a nice area. It's very clean.
Stayed 4 nights in Mar 2024
Response from Nathan M. on Apr 9, 2024
Hello Ana,Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the area of the hotel, and our property was well cleaned. We hope to invite you back in the near future.

8/10 Good

Ekant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Nathan M. on Apr 8, 2024
Greetings Ekant,Thank you for choosing to stay at the Hyatt Place Fremont. We hope to invite you back in the near future. Safe Travels!

2/10 Terrible

Chahat

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad housekeeping and messy rooms
Stayed 4 nights in Mar 2024
Response from Nathan M. on Mar 26, 2024
Hello Chahat,We are saddened to hear that the cleanliness of your room did not meet your expectations. Please know our hotel strives in providing clean and comfortable rooms, and regret that we fell short of expectations during your stay. We have addressed your feedback to our Housekeeping Director to ensure such oversights do not happen in the future.

10/10 Excellent

Terri

Great
Stayed 1 night in Mar 2024
Response from Hyatt Place Fremont Management on Mar 23, 2024
Hello Terri,Thank you for your kind words. We hope to have you back at the Hyatt Place Fremont in the near future.

8/10 Good

Edmund, Waipahu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it was a suite with a sitting area and counter space. There was no ice machine on our floor. It was two floors away.
Stayed 8 nights in Feb 2024
Response from Nathan M. on Mar 10, 2024
Dear Edmund,Thank you for sharing your feedback with us. We are happy to see that you enjoyed the layout of our rooms, and please feel free to inquire with the desk if you are looking for a room on the same floor as the ice machine. Our hosts would be happy to accommodate your request if available. We hope to have you back on property in the near future.

6/10 Okay

Lokmane

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The carpet was dirty, I suggest you to shampoo it or completely replace it The AC was also complicated to adjust for a pleasant room temperature
Stayed 3 nights in Feb 2024
Response from Nathan M. on Mar 5, 2024
Hello Lokmane,Thank you for your feedback. I am saddened to hear that you encountered these experiences during your stay. Please know we are following up with the proper departments responsible to ensure action is taken immediately. We hope to have the opportunity to invite you back in the near future.

6/10 Okay

Abigail

Traveled with group
Overall it was ok. Breakfast area very crowded and not well maintained.
Stayed 1 night in Feb 2024
Response from Nathan M. on Feb 20, 2024
Hello Abigail,We appreciate your feedback on your stay. I apologize that our breakfast was not well maintained during your visit, and please know we are taking extra measures to ensure our team is well prepared to handle the busy crowds. It is my hope to invite you back in the near future to enjoy your fresh complimentary breakfast with no inconveniences, as deserved! Safe travels, and we hope to see you again soon.

10/10 Excellent

Candace

Stayed 2 nights in Feb 2024
Response from Hyatt Place Fremont Management on Mar 23, 2024
Hello Candace,Thank you for taking the time to complete a survey on your most recent stay. We are happy to see that we were able to meet your expectations, and hope to invite you back for the future!

10/10 Excellent

Myra

Traveled with group
Liked: Cleanliness, amenities
Great room set up but the coffee maker wasn't rinsed cleaned. I ran it with water 4x and brown stuff came out
Stayed 1 night in Jan 2024
Response from Nathan M. on Jan 25, 2024
Hello Myra,Thank you for submitting your feedback on your most recent stay. I apologize that the coffee maker in your room was not cleaned to our usual standards. Please know we have taken action with our housekeeping team to ensure they are following proper cleaning procedures for our coffee makers. We hope to have the opportunity to invite you back on property for an improved experience.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!!
This was the cutest place to stay for our family weekend. The service was wonderful and the continental breakfast was superb. I highly recommend this hotel.
Stayed 2 nights in Jan 2024
Response from Nathan M. on Jan 18, 2024
Greetings Amanda,We appreciate you taking the time to write a review and are happy your family was able to enjoy their weekend. It is my hope to invite you back in the near future for another superb stay!

10/10 Excellent

Bin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very quiet and very clean.
Stayed 2 nights in Jan 2024
Response from Nathan M. on Jan 18, 2024
Hello Bin,Thank you for taking the time complete a review. We are happy to hear you were satisfied with cleanliness of our room, and our quiet location. We hope to invite you back in the near future!

6/10 Okay

Shraddha

Disliked: Staff & service
Property is very close to major freeway. Best thing is they have a EV car charger (huge benefit for Tesla owners). However, this property is very outdated. Their TV system has set tv channels, not much choices for young kids. We stayed for 5 nights and the breakfast menu was same every day with only 1 item changing. Housekeeping services are not provided on a daily basis. Definitely need some upgrades.
Stayed 5 nights in Dec 2023
Response from Nathan M. on Jan 12, 2024
Hello Shraddha,Thank you for sharing your feedback with us in regard to your stay. Please know your feedback is valuable and will be discussed amongst our management team. We hope to invite you back to property for an improved experience in the near future.

8/10 Good

MyJoy

Traveled with family
Liked: Amenities, property conditions & facilities
This stay was way better than I imagined. Breakfast was good as well. The only thing that did bother me was they charge $10 per day for your car to be parked. I wasn’t aware of that prior to the booking. Other than great hotel.
Stayed 2 nights in Dec 2023
Response from Nathan on Dec 31, 2023
Hello Myjoy,We appreciate you taking the time to share your feedback with us. We apologize that you felt bothered by our parking charge, and please know we are looking into better ways of how can pre-inform our guests of this charge before their arrival. We hope to invite you back in the near future for another splendid stay.

6/10 Okay

Judd

Stayed 1 night in Dec 2023
Response from Nathan M (Assistant GM) on Jan 6, 2024
Hello Judd,Thank you for your review. I apologize that your stay was not perfect, and please know we hope to have the opportunity to serve you again in the near future with a better experience.

8/10 Good

Giuseppina

Traveled with partner
Liked: Cleanliness, staff & service
We stayed at this hotel some years ago and it was cleaner then. The breakfast is also not good as then, fewer options and not too good (i.e. waffle dry, not edible, no choice of cereals, no whole milk)
Stayed 2 nights in Dec 2023
Response from Nathan M. on Jan 12, 2024
Hello Giuseppina,Thank you for taking the time to share your experience at the Hyatt Place Fremont. We apologize if your most recent stay did not meet your expectations as your previous stays with us. Please know we are addressing your comments with our management team. It is my hope to invite you back to the Hyatt Place Fremont in the near future, with an improved breakfast and overall experience.

2/10 Terrible

Priyam

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Somebody broke my car windshield in the hotel parking just beside the lobby
Stayed 1 night in Dec 2023
Response from Nathan on Dec 27, 2023
Hello Priyam,We are sincerely sorry and can understand the frustration with the incident that occurred with your vehicle in our parking lot. Please know we have submitted an incident report to our corporate team, and an individual from our insurance will reach out to you with further information. Please know we are taking the steps on our end to hopefully find the proper resolution. Please let us know if you have any additional questions in regards to this matter.

10/10 Excellent

Angelica

Stayed 1 night in Dec 2023
Response from Nathan on Dec 27, 2023
Hello Angelica,Thank you for reviewing your stay at the Hyatt Place Fremont. We appreciate your 10/10 rating! Safe travels and Happy Holidays.

10/10 Excellent

Mohammad Farooq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m completely satisfied with the service. Keep it up.
Stayed 1 night in Dec 2023
Response from Nathan Mijares (Assistant GM II) on Dec 19, 2023
Hello Mohammad Farooq,Thank you for the review, and I am happy to hear you were satisfied with our service. We hope to welcome you back to our property in the near future. Please let us know if there is anything we can do to elevate your stays.

8/10 Good

KEVIN

Stayed 2 nights in Dec 2023
Response from Nathan on Dec 27, 2023
Dear Kevin,We hope you enjoyed your stay at the Hyatt Place Fremont. Please come visit us again!

10/10 Excellent

Young

Stayed 6 nights in Dec 2023
Response from Nathan Mijares (Assistant GM II) on Dec 19, 2023
Greetings Young,Thank you for writing a review! We hope to invite you back in the near future. Safe travels.

4/10 Poor

Lizhong

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff at the front desk was definitely not friendly and helpful almost rude. This is the second time that I have been to this property. Both time I could smell someone did smoke in the room. The air conditioning unit was really loud.
Stayed 1 night in Dec 2023
Response from Nathan Mijares (Assistant GM II) on Dec 19, 2023
Hello Lizhong,Thank you again for choosing to return to the Hyatt Place Fremont. I apologize that both your stays experienced a smoke smell. Please know our hotel has a strict non-smoking policy and in the unfortunate event that guest do smoke in the room, we take extra steps to deep clean and remove the odor from the room. I apologize if our staff was not able to assist you with these concerns, and please know we are investigating the matter with the front desk team. I appreciate your feedback as it is valuable in training our staff to provide better customer service. We hope to have the opportunity to invite you back in the future with a freshly cleaned room with no additional odor that meets Hyatt's standards.

10/10 Excellent

CAMILLE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 2 nights in Nov 2023
Response from Nathan Mijares (Assistant GM II) on Dec 4, 2023
Hello Camille, Thank you for taking the time to write a review on your most recent stay, and we appreciate the 5/5 review! I am happy to hear you were able to enjoy our complimentary breakfast served every morning. Please come visit us again soon, and safe travels.

10/10 Excellent

Zhiping

Stayed 4 nights in Nov 2023
Response from Nathan Mijares (Assistant GM II) on Nov 12, 2023
Hello Zhiping,Thank you for the awesome review, I am happy to see that everything in your stay was perfect. We hope to invite you back real soon. Please reach out to us should you have any questions.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great service everyone is very friendly. Felt so welcome. Rooms are extremely clean. Ac worked perfect. Pillows could be better. Loved the fresh water in the lobby and breakfast was delicious.
Stayed 2 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on Nov 2, 2023
Hello Valerie,We appreciate you taking the time to review your stay. We are happy to see you enjoyed your visit, from our friendly staff, to our clean rooms and delicious breakfast. We apologize that the quality of the pillows did not meet up to your standards. Please know for future stays, we do have the option of foam pillows if that is to your preferred liking. We hope to have you back on property in the near future, safe travels until next time!

8/10 Good

Edmund, Waipahu

Stayed 5 nights in Oct 2023
Response from Brett on Nov 14, 2023
Thank you for your feedback. We appreciate your choice in us and look forward to being of service in the future.

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and well maintained.
Stayed 1 night in Oct 2023
Response from Nathan Mijares (Assistant GM II) on Oct 22, 2023
Hello Ramesh,We appreciate your kind words and am happy to hear that everything in your room was cleaned and well maintained. Our housekeepers really go above and beyond to make our hotel in tip top shape! Safe travels, and we hope to have you back again next time.

10/10 Excellent

Joann

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, close to San Jose airport, close to the freeway and close to Fremont.
Stayed 2 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on Oct 22, 2023
Hello Joann,Thank you for taking the time to write a review on your stay. We are happy to hear you were pleased with how convenient our location is in Fremont. Our hotel has quick and easy access to anywhere in the Bay Area. We hope to have the chance to host you again in the near future. Please do not hesitate to reach out to us should you have any additional questions!

10/10 Excellent

Sherry, santa clara

Stayed 3 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on Nov 12, 2023
Hello Sherry,We are ecstatic to see that everything with your stay was seamless. Please come visit us in the near future, we'd be happy to welcome you back!

10/10 Excellent

Sherry, santa clara

Stayed 5 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on Oct 22, 2023
Hi Sherry,Thank you for your review! We hope to invite you back in the near future for another seamless stay. Safe travels.

10/10 Excellent

Ofelia

Liked: Staff & service, property conditions & facilities, room comfort
What a fun trip, excellent food. Front desk staff was very friendly!
Stayed 5 nights in Oct 2023
Response from Nathan Mijares (Assistant GM II) on Oct 22, 2023
Hello Ofelia,We are ecstatic to hear you had a splendid time during your stay with us! Our front desk staff cannot wait to invite you back for another stay, please do not hesitate to reach out to us should you need assistance setting up a reservation.

10/10 Excellent

Timofey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and easy to communicate staff. Our room was clean and comfy. We enjoyed a family movie as there was a sizable TV with an HDMI port. The only thing was the location was not super walkable, but can be considered an advantage given that the hotel is near the highway.
Stayed 1 night in Sep 2023
Response from Hyatt Place Fremont Management on Oct 7, 2023
Hello Timofey,We are please to hear you enjoyed your stay and our staff was able to accommodate you. I apologize that you were not able to walk around the area of our property. We'd love to provide you a safe walking route for your next visit! We hope to have the opportunity to host you again in the near future.

10/10 Excellent

Evelio

Business traveler
As always every time I stay at the Hyatt, the same quality of hotel.
Stayed 8 nights in Sep 2023
Response from Brett on Sep 25, 2023
Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff. Nice place to stay.
Stayed 1 night in Sep 2023
Response from Brett on Sep 25, 2023
Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Clean, and nice!
Stayed 1 night in Sep 2023
Response from Nathan Mijares (Assistant GM II) on Sep 19, 2023
Hello Elizabeth,Thank you for staying at the Hyatt Place Fremont. We appreciate your kind review, and I am happy to hear your room was to your liking! We hope to have you back on property in the near future, safe travels!

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2023
Response from Hyatt Place Fremont Management on Oct 7, 2023
Thank you for staying at the Hyatt Place Fremont! Safe travels.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Sep 10, 2023
Hello Jerry,We hope you enjoyed your stay at the Hyatt Place Fremont. Thank you for sharing your feedback!

8/10 Good

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, along the freeway and accessible. With ample parking. The staff was great and very professional
Stayed 2 nights in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Aug 28, 2023
Hello Amir,Thank you for taking the time to review your stay at the Hyatt Place Fremont. I am glad to see that our location was the perfect fit for you, with easy access to the freeway. I am also happy to hear our staff were able to provide you with exceptional service. We hope to have you back on property in the near future, please let me know if you have any questions or any additional information feedback.

8/10 Good

SEOW MENG

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Sep 10, 2023
Hello Seow Meng,We appreciate your review on your most recent stay. If there is anything we can do to enhance your stay for the future, please feel free to reach out to us as we are always looking for ways to improve our service.

8/10 Good

james

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place
Stayed 2 nights in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Sep 10, 2023
Hello James,Thank you for taking the time to leave a review about your stay! I am happy to hear your room was tidy and neat! We hope to invite you back in the near future.

2/10 Terrible

Mohammed

Stayed 1 night in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Sep 10, 2023
Greetings Mohammed,We appreciate you sharing your feedback in regard to your stay. We hope to invite you back to our property for an improved experience. Please feel free to reach out to us should you have any additional questions.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator was loud for about 10 min. Around 2pm
Stayed 2 nights in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Aug 15, 2023
Greetings Angel,Thank you for taking the time to complete our guest survey. I do apologize that the sound of the refrigerator was going on for 10 minutes during your stay. Please know we have done a work order with our maintenance team to get this resolved ASAP. Please let me know if you have any additional questions or feedback, and we hope to invite you back to the property in the near future.

8/10 Good

CHRISTINA, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Nathan Mijares (Assistant GM II) on Aug 15, 2023
Greetings Christina,Thank you for taking the time to complete a survey in regard to your stay. We hope to invite you back to our property in the near future, please let us know if there is anything we can do to elevate your stay.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Im happy with it ,
Stayed 1 night in Aug 2023
Response from Brett on Aug 9, 2023
Thank you for your review. We are glad you enjoyed your stay, and look forward to your next visit.

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2023
Response from Nathan Mijares (Assistant GM II) on Aug 27, 2023
Hello Melissa,We appreciate your kind score, and thank you again for staying at the Hyatt Place Fremont/Silicon Valley! We hope to invite you back to our property in the near future. Please let us know if there is anything we can do to assist.

8/10 Good

Esmeralda

Stayed 1 night in Aug 2023
Response from Brett on Aug 9, 2023
Thank you for your review. We are glad you enjoyed your stay, and look forward to your next visit.

8/10 Good

Carlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was comfortable
Stayed 3 nights in Jul 2023
Response from Nathan Mijares (Assistant GM II) on Aug 5, 2023
Greetings Carlette,Thank you for taking the time to complete our guest survey. I am happy to see you had a comfortable stay, and we hope to invite you back to the property in the near future!

2/10 Terrible

hee

Disliked: Cleanliness, staff & service, property conditions & facilities
no good
Stayed 2 nights in Jul 2023
Response from Nathan Mijares (Assistant GM II) on Aug 7, 2023
Greetings Hee,Thank you for taking the time to complete a review in regard to your stay. I regret to see that your stay did not meet up to expectations, and I hope to obtain any specific feedback on your experience during your stay. I look forward to hearing from you so I can provide the proper solution.Please email: sfozf.agm@hyatt.com