Ratings based on 1,211 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

Very nice location

Posted Aug 13, 2014
Pros: Very clean
Cons: Internet service
Location: Six flag, shopping center, close to Santa Cruz
I love it is a nice Hotel to stay with the family, near shopping centers and near San fransisco.
Comment from Hotel Management
Aug 19, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing your feedback regarding your stay at the Hyatt Regency Santa Clara. I'm so happy that you enjoyed your stay and our wonderful location. I will certainly forward all your feedback to our management team. I hope you have the opportunity to stay with us again. Becky S-Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary

Posted Aug 12, 2014
Pros: Ease of check in/out, room cleanliness, pool area was spacious
Cons: update showers, hallways
Location: Levi Stadium, Milpitas mall, Iguana's
Bedoom was spacious and clean, bathroom was adequate, shower could be updated.
5 out of 5
Recommended
for Everyone
by A verified traveler

The Hotel was alive.

Posted Aug 10, 2014
Pros: The ambiance, and rooms are with strong touch of luxury.
Cons: The hotel food, restaurants. Especially the Italian one.
Location: Well now Levis stadium is open and Great America is so close by, but I was there for a class.
The hotel is alive as soon you enter the door, with an ambiance of relaxed happiness. The only real disappointment was the Hotel food, not good at all. The food is very pricey with out being good at all, so my pocket book was hurting from the waste of money. That being said I would stay there again. The hotel staff was very accommodating, and the rooms are luxurious. I just would not eat there again, especially in the Italian restaurant in the hotel.
Comment from Hotel Management
Aug 14, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for your feedback regarding your stay at the Hyatt Regency Santa Clara. I'm so happy that you enjoyed your stay. I am, however, disappoint to hear about your experience in our restaurant. I will certainly forward all your feedback to our management team. I hope you have the opportunity to stay with us again. Becky S-Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Small room without tub

Posted Aug 10, 2014
Good hotel staff. Small rooms without tub.
5 out of 5
Recommended
for Everyone
by A verified traveler from Visalia

Easy location to lots of activities.

Posted Aug 5, 2014
We drove in to easy place to park. Checking in was quick. Front desk was very helpful on maps. Clean rooms.
Comment from Hotel Management
Aug 7, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for choosing Hyatt Regency Santa Clara for your recent visit. I am excited to hear your stay was terrific. It sounds like you found the staff to be very friendly and the rooms to be well appointed. We look forward to welcoming you back to our property in the near future! Brock S. - A Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jul 23, 2014
All well.... Just well..... Easy parking, excellent staff.
4 out of 5
by A verified traveler

Close to great America and Levi stadium

Posted Jul 21, 2014
Nice hotel overall. The pool is nice amenities are nice. Great place to stay if you're coming to see football game or going to great America. Family-friendly Atmosphere with a nice display of Alcatraz in the lobby. I would definitely consider staying there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Nice hotel close to Great America

Posted Jul 21, 2014
Very nice hotel. Within walking distance to Great America. Nice pool area for the kids. Will definitely stay here again.
Comment from Hotel Management
Jul 23, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for your feedback on your recent stay at the Hyatt Regency Santa Clara, and for taking the time out of your day to provide it. I am pleased to hear that you found our property to be conveniently located, and fun for your family. Thank you for your kind words regarding our hotel, and I am excited to hear you plan to stay with us again in the future. I hope we can welcome you back again soon. Best Regards, Allie H. – A Guest Relations Associate.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa Clara

Enjoy it very nice

Posted Jul 13, 2014
My family love it we will be back, close to great America, parking was great food was good, room on the 11th floor beautiful view night and day, close to Starbucks and lots to chose for eating
Comment from Hotel Management
Jul 18, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for taking time out of your busy day to provide us with your feedback. I am absolutely thrilled to hear you and your family enjoyed your time at our property; and found our location to be convenient. It is fantastic that you found the view to beautiful day in and out, from up on the 11th floor. I am very excited to hear we will be able to welcome you back in the future. Best Regards, Allie H. – A Guest Relations Associate
3 out of 5
Recommended
for Everyone
by A verified traveler

Location, Location

Posted Jul 11, 2014
Pros: Location, excellent handicap parking and no charge for parking yourself.
Cons: Restaurants, but we were tired and did not want to leave hotel.
Ez access to Hwy. 101 north, and reverse traffic, also San Tomas Expressway from Santana Row to hotel allowed us not to get on Freeway to go to hotel late in afternoon. Restaurant service limited. Carpets in common area tired. Staff very helpful, needed a refrigerator w/freezer compartment and they accomodated.