Ratings based on 938 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good quality hotel, renovated, close to airport

Posted Apr 10, 2014
Staid here for a business trip. Was very convenient, nicely renovated. Nothing to complain about.
2 out of 5
by A verified traveler

Waited 40 min for the shuttle before giving up

Posted Apr 4, 2014
I called the hotel 10 times and left a message and after waiting 40 minutes for the shuttle (one of the main reasons for booking the hotel) I took a cab. When I arrived at the hotel, the shuttle was just sitting in front of the hotel and to make matters worse, there wasn't even anyone at the front desk. When someone finally came, they did apologize but didn't offer any compensation from my inconvenience after I had to pay for the cab and tip him extra for such a short ride. The room was mediocre. Not closet to hang clothes. Seriously???? No iron or ironing board. That's not good for a business travel. I will not stay here again.
3 out of 5
by A verified traveler

un-restful night

Posted Mar 31, 2014
Pros: The airport shuttle and the breakfast was on the better side of typical hotel breakfasts.
Cons: They should not put people in the room(s) right next to the door - and if they do, there should be a disclaimer and big discount!
Location: I don't know.
We arrived (by shuttle from the airport) about 10:30pm, after a long flight/day of travel. We had a layover until 8:00 the next morning. I would have thought I was tired enough to sleep through anything, but our room (#127) was located right next to the exterior door leading in/out of our section of the hotel. After "walking" through the drive-thru at Burger King, an experience in itself, because the dine-in option closes at 10:00, and it is the only place to eat near the hotel when you don't have a car, we went to bed. I lost track of how many times we were awakened by people coming in/out of the (loud shutting) door outside our room. And how do people at 3:00 am not know to talk quietly as they walk down a hotel hallway??! Between that and the traffic we could hear from the window side of the room, we got very little sleep. We actually wonder if we would have gotten more sleep staying at the airport all night!
3 out of 5
Recommended
for Everyone
by A verified traveler

A little noisy

Posted Mar 25, 2014
The room was nice and mostly clean. The problem is with the jets flying over from the airport and the noise in the hallways. The buffet was good and its okay for the price. It states location is close to hp pavillon but still a little drive.
5 out of 5
Recommended
for Everyone
by A verified traveler

cozy and comfortable

Posted Mar 25, 2014
Pros: everything
Location: little noise from airport near by
Excellent..........................................................................................................................................
2 out of 5
by BrittS from S

Windows don't have locks

Posted Mar 21, 2014
Our first room we checked into seemed ok until I checked the windows which I always do when staying on the first floor especially in a sketchy area we found that the window just easily slid open and there is no way of locking them. We were moved to a different room, I walk in and the windows are wide open and were on the first floor this window has no lock either it had been physically removed just leaving a hole in the metal of the window. Our third room which I insisted being on the second floor had a locking window. We paid around 250 dollars to stay here one night so we could be close to the airport in the morning. If I knew I wasn't going to have security in something as simple as a locking window I might as well have just camped out in my car, probably would have been more safe!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Mar 16, 2014
Very comfy beds. Safe, secure, clean, and quiet environment. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

near to airport

Posted Mar 4, 2014
nice, just one night. I have booked by expedia. Stayed overnight. Room is nice.
5 out of 5
Recommended
for Everyone
by Sakisha from Paso Robles, CA

Nice hotel for our Girls Vacation

Posted Mar 3, 2014
Love the room;) nice, clean, and great staff. The grounds were clean. I would stay here again. Can't wait to go again,
5 out of 5
Recommended
for Everyone
by Arnold from san Jose

great hotel!

Posted Feb 25, 2014
it's was a great, clean, room. I enjoyed it. I love the breakfast they had in hotel.