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10/10 Excellent
Raymond
Traveled with family and small children, Business traveler
The main reason we stayed here was because it was close to where we needed to be. To our delight, it was newly remodeled (at least it looked like it), super clean, and the staff was really nice. We had a pleasant and relaxing stay here. Highly recommended!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Hotel was under renovation breakfast area closed and no vending machines. None at the desk at 5 pm. Desk person came out of a nearby room from a nap after I called the hotel multiple times and rang the bell for a half hour. The sleepy lady checking us in offered no apologies and no direction towards our room location. Terrible hotel experience.
This hotel where we stay every time we go to a concert at Shoreline. Excellent hotel and super clean. The staff is always very professional and super friendly. The hotel is located in a good area. Only thing I didn’t like is that they didn’t have security cameras in the parking lot other than that everything is always fantastic.
Sergio
Stayed 1 night in Jun 2023
6/10 Okay
Kathy
Traveled with group
Jun 17, 2023
Liked: Cleanliness, room comfort
Hotel Stay
The hotel under construction no breakfast available the shoreline seemed farther to walk then told 45 mins lizard in stairwell fire alarm went off at around 12:30 at night no call from front desk that we were all ok false alarm
No extras due to construction.
A comp would have been nice.
Quiet. Convenient. Uber accessibility was great.
Front desk guy was cool with conversation.
Hotel is under a remodel but that only affected us a small amount as the breakfast area was not in use. The room was very nice with many ammenties. Very clean. The halls and lobby are not air conditioned so a bit warm (outside temp was high 90's). Overall, we had a great experience.
The hotel is under renovations and will be a very nice and comfortable place in the future. All extras like breakfast, laundry and business center are closed currently. Another guest set off the fire alarm at 1 am which was disturbing (could not be helped by staff...just dumb guest not following the no vaping/smoking policy). Our room also lacked readily available hot water and we wasted a lot of water waiting for water to be hot enough to shower.
The renovations to the rooms are Great! The beds feel like your on a cloud. The hotel is still doing renovations I believe in the lobby so no Breakfast, Vending machines are empty But! There is a solution ☺️. A taqueria next door.
I loved my stay here. They were under renovations but it was still nice because I’m big on customer service. They were friendly and accommodating. The room was spotless. There were no amenities because of the renovations but thats ok. I look forward to staying here again when I’m visiting Cali.
Very nice last-minute booking. It was extremely cost-effective. Everything is new and updated and very comfortable. The only thing that was horrifying was that there was a rat trap visible by the bed. I did not see any evidence of rodents or experience any rodent issues while there, but that was extremely off-putting. Other than that, we had a great stay.
I was very disappointed that the hotel was under construction. If there is construction happening it should be the norm that they tell Hotels.vom so that we guests can expect what is being sold to us. I will most certainly not book through your service again.
We had a quick one night stay. There is renovation in progress so no amenities were available. It was very quiet. Bed is a bit lumpy. Price was more than reasonable.
Fairchild Hotel is where we stay with other friends every time we go to a concert at the shoreline. We never had any issues with this hotel and would highly recommend it to anyone looking for a nice quiet place to stay.
sergio
Stayed 1 night in Sep 2021
Response from Hotel Fairchild on Sep 30, 2021
Thank you for giving us a rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can and I’m looking forward to having you again as a guest in our hotel.