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Reviews of Residence Inn by Marriott Milpitas Silicon Valley

3 out of 5
Residence Inn by Marriott Milpitas Silicon Valley
1501 California Cir, Milpitas, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 368 out of 530 reviews" "
Rating 8 - Good. 113 out of 530 reviews" "
Rating 6 - Okay. 36 out of 530 reviews" "
Rating 4 - Poor. 4 out of 530 reviews" "
Rating 2 - Terrible. 9 out of 530 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, this place saved my family vacation when another provider failed on the contract. I was able to book very easy. The employees were impressively professional and accommodating. Highly recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

CARLOS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were clean, quiet, and the staff top to bottom was about as kind and thoughtful as you can imagine.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is fine. The few times I have stayed there have been great. My only complaint is the elevator. Either the elevator needs maintenance or needs new parts
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Di

Stayed 2 nights in Jan 2024

10/10 Excellent

Maria C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean property and the staff was excellent in all ways, breakfast good and for the price it was worth it!
Stayed 3 nights in Jan 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Richelle, Stockton

Stayed 1 night in Jan 2024

10/10 Excellent

Hideo

Stayed 4 nights in Dec 2023

10/10 Excellent

Lima

Traveled with family
Liked: Staff & service
Holiday away from home
Check in was excellent, customer service was spot on, the room was ok, shower was not clean at all, there were still hair in the shower and the oven was definitely not clean at all, it started smoking from whatever that spilled in the oven from previous tenants. House keeping really needs to be looked at.. especially the cleanliness of the rooms.
Stayed 2 nights in Dec 2023

8/10 Good

Bao

Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Huachao

Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

8/10 Good

louise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Pet friendly was our number one priority. This hotel is that but also clean and well run. As with most big cities you have to drive to get anywhere but we expected this. Will absolutely stay here again when visiting family.
Stayed 2 nights in Nov 2023

10/10 Excellent

Margarita

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Thinh

Stayed 2 nights in Sep 2023

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You rock
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service from this hotel. Tony was kind and took time to listen to us. The ladys from the breakfeast area, were VERY friendly and kind. They always asked us if we needed anything and took our used dishes when we finished eating.
Stayed 2 nights in Sep 2023

10/10 Excellent

bubble

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, nice and friendly staff
Stayed 1 night in Sep 2023

2/10 Terrible

Cecilia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hall ways smell really bad like an old building. Carpet needs to be replaced and they need to do something about the ants. They were everywhere and got in out stuff and food. There were some in the bathroom too. Not good for the price.
Stayed 1 night in Aug 2023
Response from Lance Greco on Aug 27, 2023
Hello I am so sorry to hear about your experience at our hotel. Your overall stay seems to have been well below our normal high standards.. I humbly apologize and please contact me when you have a couple of free minutes… Please email me at Lgreco@pahotel.com or call me at 408-941-9222 and ask for Lance, the General Manager. I definitely want to make sure you are taken care of and would love to have you come back and stay with us again the next time your travels bring you back to the area… I look forward to hearing from you, and I hope you have a great day!Lance Greco General Manager

10/10 Excellent

Hideo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for upgrading to 2 bed rooms!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mary Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Will stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cheryl, Turlock

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom suite. The property was very clean, beds were super comfy. We LOVED that each bedroom had a full bathroom in it. I've never seen that before. It made 4 teeenage girls getting ready for the Taylor Swift concert much easier. We will definitely stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Juliana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so helpful and friendly!
Stayed 1 night in Jun 2023

10/10 Excellent

Arvind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the customer service and all the staff were so courteous and friendly. We especially loved the breakfast smoothies that the kitchen staff served so caringly. Cannot wait to go back to Residence Inn at Milpitas.
Stayed 9 nights in Jun 2023

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The Hotel was great. Entire property was clean and staff were wonderful. The continental breakfast was outstanding with everything fresh and tasty. Great variety too. Room was very clean and comfortable. felt like home.
Stayed 3 nights in Jun 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing (very personable and helpful), our room was cleaned everyday, breakfast was tasty and the property felt safe. Would stay again!
Stayed 8 nights in May 2023

10/10 Excellent

Jagmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family stay
Stayed 1 night in May 2023

10/10 Excellent

Danielle, Pinole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay- my daughter and I! The front desk was so helpful, kind and professional. Check in was super easy. Parking was perfect. Only downside was the elevator broke on day 2, and was not fixed during our stay- we were on the 3rd floor. Thankful to housekeeping and the front desk who carried our bags down the stairs and placed on the trolley for. She went as far as pushing it to our car to load. Highly recommend
Stayed 3 nights in May 2023

10/10 Excellent

Gi Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Nohemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel it’s so clean and the staff is so wonderful… Specially one of the ladies in breakfast, I didn’t get her name but she was such a sunshine she was so great with all the guests always smiling and so friendly. There was another lady there that wasn’t in a very good mood, but I guess she wasn’t having a good day. Breakfast was clean and so wonderful, but special thanks to one of the ladies that made my family and I feel so great during breakfast both days that we were there.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bindu Priya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place. The property is maintained very well. Decent staff. I highly recommend this place.
Stayed 3 nights in Apr 2023

10/10 Excellent

Cecelia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Feel likes home n very clean love the pillows
Stayed 4 nights in Mar 2023

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Had a great time at their suite and Cleo was very kind and helpful in the morning during breakfast.
Stayed 1 night in Mar 2023

4/10 Poor

yinghsuan

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Khasim Shaheed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff especially Silvia Barrera and her team Cleo/Chloe are excellent. Breakfast here is one of the best and room facilities are excellent! I have stayed here twice already in last 6 months.
Stayed 4 nights in Feb 2023

8/10 Good

Andrew

Stayed 1 night in Jan 2023

10/10 Excellent

Srivalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and atmosphere. Room was spacious and very clean. Heated pool and very clean jacuzzi. 10/10

2/10 Terrible

Kyle

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I really appreciate the staff and cleanliness, but there was a power outage for 4 hours and was not very happy with that
Stayed 1 night in Dec 2022

10/10 Excellent

Francis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Aug 2022

10/10 Excellent

Karis

Stayed 1 night in Sep 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Sudarat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Clean and spacious room, ฺComfy bed, Good breakfast, Kindly staff. But the pull-out bed was uncomfortable.
Stayed 2 nights in Apr 2022
Response from D Neal on May 11, 2022
Thank you very much for your kind words! We truly appreciate your business!