Ratings based on 1,941 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
by A verified traveler from Minnesota
More like a motelPosted Jun 24, 2015
Pros: The central grounds were pretty.
Cons: See my experience notes.
Location: Convenient to the freeway.
We stayed at this hotel for 4 nights; it felt more like a motel than a hotel. When we arrived, we hauled our luggage in to the lobby with us, only to be told we had to drive around the building, past several other buildings, to the building where our room was located (we saw several other guests do the same thing during our stay). There was only one ice machine and one soda machine for the building, located outside the building entrance. We were on the 2nd floor (no elevator) but were happy to see we had a balcony. Although there was a chair on the balcony, the door to it was bolted shut - it would only open 4" (for security and safety, according to the sign on the door). The room was not comfortable for anything other than sleeping and dressing - just one club chair, and a desk with desk chair. They don't include a refrigerator in the room, so there was certainly plenty of room for another chair (maybe the chair from the balcony?). The television was located in the wall to the side of the bed, so it wasn't even comfortable to watch television from the bed. Not a good place to relax at all. We requested a fridge via phone before we checked in (agreeing to pay the extra charge per day), and again when we checked in, but the fridge was never delivered. The bathroom tile and fixtures were worn (and not very clean), the toilet was not firmly attached to the floor - it would rock from side to side. We won't be back.
by A verified traveler
Posted Jun 23, 2015
Ok. Not quite 3 star as stated. The place needs a major redo.
for Everyoneby A verified traveler from San Jose
so soPosted Jun 23, 2015
Pros: comfy bed
Cons: staff, explanation of rates, timeliness of shuttles!
Location: Convenient to airport. So-so restaurant. Expedia rate included breakfast, but time of flight made breakfast impossible.
Best part is comfort of bed. Worst is trying to get a shuttle from the airport at night when exhausted. Ask for quiet room
for Everyoneby A verified traveler from Fl
Convenient for the airport!Posted Jun 22, 2015
This place is noisy and full of obnoxious people! It's only saving grace is the proximity to the airport and the shuttle staff are amazingly helpful and friendly! If you only need a bed hen arriving or leaving then this is your place!
by A verified traveler from la
Posted Jun 21, 2015
They offered complimentary breakfast and they made me feel terrible
for Everyoneby A verified traveler from h
Need updated ammendiesPosted Jun 20, 2015
flat screen TV..Fridge...microwave oven..convent to the airport and the shutte service it provided to and from airport. Very clean and great house keeping
by A verified traveler from Modesto,Ca
Posted Jun 16, 2015
Out dated t.v. no DVD player...no parking close to your room. Restraunt over priced.the taste of food bland.
for Everyoneby A verified traveler
NicePosted Jun 14, 2015
Friendly staff, nice pool. Rooms need a bit of updating.
by A verified traveler
Do not stay herePosted Jun 14, 2015
We walked in and were greeted by a broken air conditioner and food on the floor. It looked so gross inside I didn't even want my baby crawling on the carpet. We checked right out to stay somewhere better, don't waste your time on this place. If they put zero effort into the stuff you can plainly see, I can't imagine what goes into what you can't see. Yikes
by A verified traveler from Sacramento
Pricey Rip Off!Posted Jun 14, 2015
1 night stay...thank goodness! You would think that for what they charge, a microwave or mini fridge($10 ea) would be incuded. Not even complimentary breakfast rolls. Cable TV sucks...5, 6 channel's at the most, not even free HBO, even the cheapest of cheap motels offer breakfast, not asking for a 5 course meal but at least have coffee and muffins. This hotel is waay overdue for a serious remodel, at least put in flat screen tv's. Walls are thin, u could hear everything in the rooms next to u, and I mean everything! So if you want overpriced room service and rooms that reek of mold, you found the right place! Do urself a favor and stay at one of the less popular motels on the street (Vagabond Inn is quite nice), they might not look appealing but they offer more services no xtra charge and surprisingly the rooms are clean and more comfortable than u think. Also not a fan of walking a long distance down a hallway to go outside. I want to open my door and get some fresh air and sunshine, not a hall full of tourists on their way to the casino!