Joseph, it's a delight to hear you've had such a positive experience at Sonesta ES Suites San Jose Airport. We pride ourselves in creating a calming setting with homely features for our guests. Our dedicated team members indeed strive to provide you with a warm, pleasant stay that meets all your needs. We look forward to your next visit. Safe travels!

Elizabeth, thank you for sharing your positive experience at Sonesta ES Suites San Jose Airport. We're thrilled that our front desk team member's kindness and respect left a lasting impression. We look forward to welcoming you back on your next visit.

Peggy, we express our sincere concerns about the unpleasant incidents you've reported. It's unfortunate to hear about the issues encountered with the bathtub and we certainly regret any discomfort to your sister. The safety and comfort of our guests are paramount, and the way your situation was handled will be assessed internally for improvements. It is also disheartening to know that breakfast didn't meet your expectations. Going forward, we aim to better manage our breakfast offerings to suit diverse customer preferences. We appreciate you sharing your views and assure you of our commitment to continually enhance guest experiences.

Hung, we understand that you had concerns regarding the parking fee during your stay. It's common in certain locations to have nominal fees associated with parking facilities due to maintenance and security considerations. We, however, always strive to be transparent about any additional charges. We appreciate your feedback and will take it into consideration as we continually look to improve our guest experiences.

Marcellus, thank you for your high marks for Sonesta ES Suites San Jose Airport. We appreciate you recognizing the current urban landscape, which, unfortunately, we have no control over. While the external situation may be bothersome, we're glad you still chose us for your stay. We look forward to offering you a comfortable experience on your next visit.

Michael, thank you for your positive rating of Sonesta ES Suites San Jose Airport. We're delighted that your stay with us met your expectations. It would be our pleasure to welcome you back for another exceptional experience.

Mark, we're thrilled to hear you had a wonderful stay at Sonesta ES Suites San Jose Airport. We aim to provide an exceptional experience for all our guests. Your satisfaction tells us we're on the right track. We hope to have the opportunity to serve you again in the future!

Andy, it's disconcerting to learn that you found the cleanliness of your suite below expectations, and please accept our apologies for any discomfort caused. We strive to maintain the highest standards and appreciate your feedback as it aids in our continual improvement. Should you give us another chance, we'll absolutely prioritize making your stay more enjoyable.

Nishad, it's wonderful to hear you had an enjoyable experience at Sonesta ES Suites San Jose Airport. Your simple yet powerful words, 'pretty good', says it all. We appreciate your feedback and look forward to welcoming you back in the near future.

Maria, it's great to hear that you appreciated Sonesta ES Suites San Jose Airport's family-friendly atmosphere and found our breakfast enjoyable. We're thankful to our friendly team members who were able to resolve the misunderstanding regarding the pet billing. We appreciate your patience in this matter and are already working to improve our procedures to prevent such issues in the future. We hope to welcome you back soon.

Fred, thank you for choosing Sonesta ES Suites San Jose Airport for your recent stay. We're delighted to learn you had a pleasant experience, and we would be very happy to welcome you back in the future. Safe travels until then!

David, thank you for choosing Sonesta ES Suites San Jose Airport. We're thrilled to know you had a pleasant stay and look forward to welcoming you back in the future!

Linda, we are thrilled to hear that you had an amazing stay at Sonesta ES Suites San Jose Airport. Your positive feedback makes us proud of the experiences we provide for our guests. We sincerely appreciate your endorsement and hope to welcome you back soon.

Reginald, we see that your recent stay didn't meet your expectations. We aim to provide great experiences to our guests, so it's disheartening to hear that this was not the case for you. Thank you for your feedback. We look forward to having another chance to better serve you next time.

Kevin, we're thrilled to know that you enjoyed your stay at Sonesta ES Suites San Jose Airport. It is a pleasure to deliver the exceptional experience you deserve. We hope to have the pleasure of welcoming you back in the future.

Suzette, thank you for taking the time to rate Sonesta ES Suites San Jose Airport. We are glad to see that your stay with us seems to have been satisfactory. Your feedback is valued, and we hope to welcome you back in the future.

Alexis, we appreciate your feedback and will continue to strive for the highest standards of service and hospitality. We hope to offer you a five-star stay during your next visit.

Uday, it's fantastic to hear you had a pleasing stay at Sonesta ES Suites San Jose Airport. We value your feedback and will continue to strive for exceptional guest experiences. We look forward to your return during your future travels.

Robby, it's fantastic to read your kind words about Sonesta ES Suites San Jose Airport. We're thrilled you found our team members to be supportive and our accommodations to be pleasing and of value. It's also great you enjoyed our breakfast selection. We hope to serve you again. Thank you for your review!

Patricia, it's wonderful to hear that you had a stellar stay at Sonesta ES Suites San Jose Airport. We greatly appreciate your top rating via Expedia and are delighted that our establishment met your expectations. We hope to have the pleasure of welcoming you back during your next visit to San Jose.

Carolina, thank you for bringing these matters to our attention. It’s unfortunate to hear the cleanliness and condition of some particular elements in your room didn't meet your expectations. We genuinely value our guests' comfort and strive to offer a well-maintained environment. We're pleased you found our location suitable for your needs. We will certainly review your feedback with our team members to ensure improvements are made. We hope to have the chance to better serve you in the future.

Aloosh, we regret to hear about your less than satisfactory experience. Your feedback regarding cleanliness and service quality has been noted. Ensuring the comfort and contentment of our guests is our priority, so rest assured that we will take your comments into consideration in our ongoing efforts to improve.

Jordan, thank you for your perfect rating on Expedia. It's always encouraging knowing guests like you appreciated the experience at Sonesta ES Suites San Jose Airport. We are eager to welcome you back next time your travels bring you to our city.

Li-ping, thank you for sharing your experience. We regret to hear about the inconveniences you encountered, particularly regarding the absence of some amenities and the maintenance challenges in the bathroom. Also, we understand your disappointment about the change in breakfast service during the holiday. Your feedback is invaluable to us, and we'll use it to focus our personal improvement efforts. We hope for an another opportunity to serve you better.

Aileen, thank you for taking the time to rate your experience at Sonesta ES Suites San Jose Airport. It seems your stay did not entirely meet your expectations. We strive to create memorable experiences for our guests and would value the opportunity to understand how we could have improved your stay. We hope to have the opportunity to welcome you back in the future.

Jonathan, it seems you've had a moderate stay at our hotel. We're committed to improving the guest experience and your feedback is valuable in achieving this. Consider letting us know how we could elevate your future stays. We hope to have the chance to serve you better on your next visit.

Sylvia, it's great to hear that you stayed with us at Sonesta ES Suites San Jose Airport. We appreciate you bringing the key card issue to our attention, and we're glad the lighting situation was resolved during your stay. We are committed to improving our services for a smoother experience in the future. Thank you again, and we hope to host you on your next visit to San Jose.

Laura, it's great to hear that you had a wonderful experience at Sonesta ES Suites San Jose Airport. We are delighted that we lived up to your expectations and look forward to welcoming you back during your next visit. Warm regards.

Thank you for the feedback, Lori.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

Mauro, your high rating for Sonesta ES Suites San Jose Airport is greatly appreciated. It's fantastic to see that you had such a memorable experience with us. We hope to welcome you back for another excellent stay. Thank you for sharing your feedback.

We appreciate your lovely rating, Volodymyr!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta ES Suites San Jose Airport soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Greetings, your kind words about your stay at Sonesta ES Suites San Jose Airport are greatly appreciated! We're thrilled to hear you had a pleasant experience and found the location to your liking. Special thanks for recognizing our team member's dedication - your satisfaction is their ultimate reward. We look forward to welcoming you back soon for another enjoyable and relaxing stay.

Romelda Hermoso, it's fantastic to hear that you found Sonesta ES Suites San Jose Airport to be a wonderful place for your stay. We thank you for sharing your experience and look forward to your next visit.

Yong, we regret to hear about your experience. It's important to us that all our guests receive excellent service, and clearly, we fell short in this case. We will address this matter with our team members to ensure better understanding and performance in the future. We hope to have another opportunity to serve you better.

Tomomi,Thank you for choosing to stay with us at Sonesta ES Suites San Jose Airport. We're thrilled to hear that the room configuration was beneficial to your family, and that the breakfast added delight to your stay.We have taken note of your comments about the bedding comfort and the surroundings of the hotel. It is through feedback such as yours that we are able to continuously evaluate and improve. We assure you these matters are looked into with the utmost urgency as we strive to provide all our guests with a comfortable and safe experience.We hope to have the pleasure of welcoming you and your family back in the future.

Jorge, thank you for choosing Sonesta ES Suites San Jose Airport and sharing your fantastic rating. We're delighted to know your stay was exceptional and we look forward to welcoming you back!

Theresa, thank you for recommending Sonesta ES Suites San Jose Airport. We are delighted to hear that you found our suites to your liking, and spacious enough for your family needs. We eagerly look forward to welcoming you and your family back in the future.

Andy, it's wonderful to hear that you had a satisfying experience at Sonesta ES Suites San Jose Airport. We appreciate your feedback and look forward to welcoming you back in the future.

Romelda, thank you for your glowing review. We at Sonesta ES Suites San Jose Airport are delighted to hear that our team members provided quick, friendly service, the cleanliness met your expectations, and you enjoyed our complimentary breakfast! Your positive experience truly reflects the high standards we aim for. We eagerly await your next visit.

William, thank you for choosing to stay at Sonesta ES Suites San Jose Airport. We're delighted your visit was such a positive one. We hope to welcome you back again in the future for another enjoyable stay.

Thank you for the fantastic rating, Renato!It's outstanding you had such a wonderful experience at Sonesta ES Suites San Jose Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!

We appreciate the feedback.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Andy, thank you for your top review of Sonesta ES Suites San Jose Airport. We're thrilled your stay with us was a satisfying one and look forward to welcoming you back in the future. Safe travels until then!

Loretha, we appreciate your feedback. It's regrettable that your second stay did not meet the standards of your first experience. We understand that the maintenance in progress during your visit might have been inconvenient for you. Please know that it's part of our commitment to maintain the amenities in the best possible condition. Regarding your comments about room freshness and cleanliness, we take such matters seriously and will certainly share your concerns with our housekeeping team, in order to seek improvements. We hope you would consider returning and giving us another opportunity to deliver a better experience.

Thank you, Rosa for the review. We would love to speak with you so that we can see what areas that we can improve on to make this a 5* review next time.

Kendall, thank you for choosing Sonesta ES Suites San Jose Airport. It seems you had a positive experience overall. Your feedback is truly appreciated and we await the opportunity to serve you again.

Thank you for taking the time to leave this wonderful rating, Jonathan! We hope to see you again soon at Sonesta ES Suites San Jose Airport so we can share yet another amazing experience!

We appreciate the feedback, Jasmine.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites San Jose Airport. Your comments are important to us, as they provide us an opportunity to better serve you. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites San Jose Airport. We assure you that all rooms are cleaned very well by our housekeepers as per hotel standard. Thank you for bringing this to our attention and we already contacted Ecolab to have the room inspected.

Thank you so much for your feedback. Hope you stay with us again soon.