Ratings based on 799 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2014
The only thing we didn't like is there is no wifi in the rooms & very limited tv channels for kids.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 18, 2014
We stayed over a night. The room was clean and comfortable. It was very familiar with family.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Stayed for two nights last weekend. Enjoyed the room and breakfast very much.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

great location down the street from Great America

Posted Jul 21, 2014
Pros: I liked that all the businesses and restaurants are down the street.
Cons: the bed the sheets can be a little more comfortable
Location: I stayed at this hotel because it is close to Great America. My children loved it. They had so much fun in the pool.
The beds were extremely uncomfortable but the breakfast made up for it. I loved the pool but don't agree with being charged for free drinks a $3 fee that is not considered free. it was ok, would I stay here again, yes because the food is amazing:-)
4 out of 5
Recommended
for Everyone
by A verified traveler from L.

Nice hotel close to Great America

Posted Jul 21, 2014
Good hotel great location. Staff very kind and courteous. Price was was good, amenities such as pool, breakfast, restaurant, etc. They have my have my referral!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
Have stayed here in the past. Room is always compfortable and a good breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Fargo, ND

Vacation get away

Posted Jul 17, 2014
Pros: Door on bedroom to help keep it quiet, 3 free drink cards each during happy hour, close to airport with complimentary shuttle, great breakfast buffet
Cons: Allow use of at least one free drink card after happy hour.
Location: Shopping center across the highway, close to other restaurants and San Jose airport.
This was a lovely hotel. It had a nice outdoor pool and hot tub area, a nice outdoor lounge area, and was very clean. The staff was very friendly and helpful, (especially Ivan). There were additional restaurants nearby within walking distance. Our suite had a door to close off the bedroom so if someone wanted to use the sink, shower or watch TV in the living area, there could be quiet for those still sleeping. Had an office area with free use of computer to check email or print out boarding passes, etc. Would definitely consider staying here again if ever in the area.
4 out of 5
Recommended
for Families
by A verified traveler from California

Nice Hotel

Posted Jul 14, 2014
Pros: The free drinks was nice, and the complimentary breakfast was better than some restaurants. Fresh great ingredients and helpful staff.
Cons: They bottles int he rooms were $4.00, they should offer for much less.
Location: I was here for a class, not here for fun. I am sure there is allot to do.
I was traveling solo, but this hotel is great for families. I really appreciate the helpfulness of the staff. The rooms are big and roomy and the bed is very comfy with many pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Over night stay!

Posted Jul 14, 2014
This was our first time in this hotel and our experience was incredible, we love the service and the complimentary drinks and breakfast . I will recommend this hotel to friends and family
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Very nice place with an opportunity for improvemen

Posted Jul 3, 2014
Pros: Rooms, beds
Cons: Staffing levels - focus on fast service
Really, it's a very nice place for the area and rates. The included breakfast is quite good. Rooms are comfortable and beds are good. The elevators are fast. What isn't always fast is the service. I ended up waiting over 10 minutes in a line to check-in with only a single person serving the line. When I finally got up and asked why he hadn't gotten help for the line he said that he was the only one there and they hadn't expected so much business. 10 seconds later a 2nd desk person walked out of the back room and started helping people behind me so the explanation didn't seem to be valid. The lines for the happy hour drinks were also long at times with only a single bartender dealing with a crowded room most evenings. So staffing levels need more attention but it's otherwise a very nice place.