Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seal Beach, CA

An Amazing Motel

Posted Apr 6, 2015
Cons: A TV channel list and more power outlets might be more helpful.
I've stayed in lovely Palo Alto for a lot of times in different hotels but only this The Zen Hotel has amazed me. It's a motel but gave us a feeling as a up-class hotel. The management did a lot efforts on the details of comfort, such as clean and enough parking spaces, stylish room decoration, a little sweet welcome gift, most small items you might need, including bath robe and slippers, high quality towels and bath supplies, comfortable beds, efficient w-fi connection and very good hot breakfast buffet at this price range, etc.. The room is not big, the closet area is kind of narrow but we got everything we needed including, safer, refrigerator, microwave, coffeemaker and even free bottle water. The location is also great and convenient. You will have Walgreen across the street and several restaurants within walking distance, including two Japanese, one Korean Tofu house, one Subway and more. For my next Palo Alto trip, I would definitely check The Zen Hotel out first.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

a fabulous stay.

Posted Mar 23, 2015
Pros: everything
Cons: nothing
Location: easy to bus to Stanford.
was a great place to stay. very easy to get bus from san jose airport as bus stop a few feet away. great amentities, lovely breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

こぎれいなモーテル風ホテル

Posted Feb 5, 2015
パロアルトで所用があり一階の部屋に二泊しました。 場所はEl Camino Real沿いにあり、緑色の看板が出ているのでわかりやすいと思います。 ドアを開けて入るとすぐ部屋になっていました。電子レンジ、冷蔵庫、金庫等もあり、設備は十分だと思います。駐車場やWiFiが無料で利用できるのもありがたかったです。 アメニティもロキシタンのものがあったり、必要十分に用意されていました。 部屋の中はリフォームされていますが建物自体は大きなホテルのようにしっかりしてはいなそうなので、上の階の足音が結構聞こえたので、気になる方はいらっしゃるかもしれません。 全体的にコストパフォーマンスの良いホテルだと思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Comfortable hotel close to Stanford

Posted Jan 21, 2015
Rented 4 rooms for business group and everyone enjoyed their stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Close to stanford university

Posted Jan 20, 2015
Loved all of the goodies in the room and the smoothies for breakfast. We loved to open our back door to hear the water fountains. Great workout room. All around great place to stay. Will definitely stay here again!
5 out of 5
Recommended
for Business Travelers
by Jumpeifrom tokyo

Great hotel

Posted Jan 14, 2015 on Hotels.com
Great hotel. Enough parking, breakfast is more than average, and great bath amenity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Jan 13, 2015
Pros: Clean, comfort
Cons: Hope they have more Zen hotels in states.
Location: relax and have dinner closeby
We were very satisfied overall. We got free upgrade. The hotel room is very clean. The complimentary breakfast is great.
4 out of 5
Recommended
for Business Travelers
by Johnfrom ny

dont judge a book by its cover!

Posted Jan 9, 2015 on Hotels.com
short one night stay for work, the room was clean and comfortable. The entire place has been recently updated and aside from looking like a motel from the outside its very new on the inside. The breakfast was awesome and included a beet smoothie.
4 out of 5
Recommended
for Couples
by helenfrom boston

Ms

Posted Jan 2, 2015 on Hotels.com
it is nice and small hotel, though, at the first sight it appears a simple motel. The room is very clean and comfortable with good supplies. It's convenient for the price of the stay including the breakfast and overnight parking.
5 out of 5
Recommended
for Business Travelers
by sidfrom Anaheim hills

Visit

Posted Jan 2, 2015 on Hotels.com
Great customer service