Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to downtown Los Gatos!

Posted May 26, 2015
Everything was great besides the bed. The bed had no padding and felt like I was sleeping on springs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MI

Recommended

Posted May 18, 2015
Pros: Room was larger than average
Cons: WiFi was almost non existent, I could barely check my email with those speeds
Location: Los Gatos downtown
Nice hotel, clean room. Very slow WiFi, barely able to check emails. Restaurant does not serve lunch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fresno, Cal

Great hotel, downtown Los Gatos.

Posted May 11, 2015
Pros: It was quiet, bed comfortable. Nice bathroom, tub and shower, soft fluffy towels. Coffee in the room.
Location: Restaurants, shops, park. Easy access to freways, close to outlet mall.
Very safe, gated parking garage. Restaurant was outstanding in food and service. Attended a conference at the hotel, walked to close by restaurant for a quick lunch. Across the street is a nice park. Fresh chocolate chip cookies, complimentary every day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Had a great weekend.

Posted May 3, 2015
Hotel surrounded by great food venues and entertainment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
Great hotel with excellent location. Good restaurants and shopping nearby.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom West

okay hotel for the price

Posted Apr 23, 2015
Pros: Service
Cons: the food
Location: Japanese garden, parks, walking trail etc.
location okay, service fine to excellent, food so so, gym great. Over all: pricy. But, hey, it's in the Bay, Silicon valley.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Seattle

Modern hotel in center of all of Los Gatos action.

Posted Apr 10, 2015
Pros: The bar staff was excellent and they worked hard to meet the new standards set by management. Rooms modern, comfortable, and spacious.
Cons: The restaurant was not a restaurant. It was more like a place in the bar to have a meal. The prices and quality of the food require more.
Location: Tons of restaurants and plenty of shops and great people watching.
Hotel had finished a re-model and working on getting the kinks out. Offered excellent meeting facilities, but a guest could not get lunch or snack between 12 and 3 pm. some of the management responsive to guests others too worried about maintaining the plan.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Everything was first rate. Beds were very comfortable, very nice room will definitely stay here again
4 out of 5
Recommended
for Couples
by A verified travelerfrom aLAMO ca

A Nice Getaway

Posted Apr 5, 2015
Pros: proximity to downtown food and shopping
Cons: Breakfast menu too FOO Foo...just do regular breakfast meals WELL
Location: great location for shopping and restaurants
Had fun...GOOD SLEEP NO NOISE yes i WOULD RECCOMEND
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Modesto CA

Love the location, can walk to shopping and dining

Posted Apr 3, 2015
Pros: Location
Cons: Nothing
Location: Waling distance to shopping and dining
We've stayed at this hotel many times over the years. Nice to see it has been remodeled. We love the location, walking to downtown shopping and dining. The staff is friendly and very helpful.