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Reviews of Valley Inn San Jose

2 out of 5
Valley Inn San Jose
2155 The Alameda, San Jose, CA

Reviews

6.2
Rating 10 - Excellent. 75 out of 324 reviews" "
Rating 8 - Good. 62 out of 324 reviews" "
Rating 6 - Okay. 53 out of 324 reviews" "
Rating 4 - Poor. 68 out of 324 reviews" "
Rating 2 - Terrible. 66 out of 324 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Reid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have more than just 1 used wire coat hanger in the room for clothes Otherwise, it was a pleasant place to stay while in town for work.
Stayed 2 nights in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff was not very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Property conditions & facilities, room comfort
It was nice and clean
Stayed 1 night in Oct 2023

6/10 Okay

Derick

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Francesca

Stayed 5 nights in Jul 2023

10/10 Excellent

RUTH A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place had lot's
Stayed 6 nights in Jun 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and realy staff members even upgraded my room for free
Stayed 1 night in May 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff
Stayed 1 night in May 2023

8/10 Good

Zhu

Stayed 1 night in Dec 2022

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
Stayed 1 night in Oct 2022

10/10 Excellent

Fotini

Stayed 4 nights in Sep 2022

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean, always kind.
Stayed 1 night in Aug 2022

10/10 Excellent

Michelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman who is usually or always working the front desk is very kind.
Stayed 1 night in Aug 2022

10/10 Excellent

Karina

Stayed 1 night in May 2022

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 3 nights in Dec 2021

10/10 Excellent

Miguel

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Karina

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager of the property is really helpful and nice
Stayed 2 nights in Aug 2021

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
I didn't like it they discriminated against my friend that was disabled they would not let us check in they gave a disabled room to a couple who was not disabled. The manager didn't want to give us a room cause of her being disabled.
Stayed 1 night in Jun 2021

10/10 Excellent

Quiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful Stay
My stay was wonderful my room was well maintain c!ean quiet and very peaceful very c!ose to nearby transit and in walking distants of shopping
Stayed 4 nights in Apr 2021

2/10 Terrible

Kaleb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay Scary scary scary
Stayed 1 night in Feb 2021

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Amenities
No extra towels . Phones dont work. Front desk wasnt helpful
Stayed 1 night in Feb 2020

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Could have supplied. more towels
Stayed 1 night in Feb 2020

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for trying to make an addition to your family.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very good for price
Friendly staff and very helpful, needed a towel late at night and had some available for pick up. But I did notice the floor was not swept or mopped at all in the hotel room. And another thing, if you shower, it fogs up the entire hotel room! Keep the a/c on when you shower and you’ll be fine!
Stayed 1 night in Dec 2019

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bring your hand sanitizer!
Stayed 1 night in Dec 2019

8/10 Good

Brian Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Ok
Stayed 1 night in Dec 2019

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Always a inviting place
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a non smoking rooms due to allergies, but when I arrived I was told they were all sold out. The TV didn't work, and the light switch was broken...Bad experience
Stayed 1 night in Nov 2019

10/10 Excellent

Fredy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

4/10 Poor

Hm

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Bedding not clean causing itching all over my body.
Stayed 1 night in Nov 2019

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

4/10 Poor

Christopher

Business traveler
Disliked: Property conditions & facilities, room comfort
The room was bare bones basic with no accommodations. The continental breakfast was very poor and they only had milk and sugar to go with the coffee. For $165 a night it was grossly expensive.
Stayed 1 night in Sep 2019
Response from SAM on Oct 15, 2019
we appoligies

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
The afternoon receptionist was very courteous and helped to make sure our room was ship shape. The rooms had been recently updated and were clean and comfortable. Our only complaint was that the walkways and staircases could use a good pressure washing.
Stayed 1 night in Aug 2019
Response from SAM on Oct 15, 2019
your feedback is important to us. we will definitly work on your feedback regards Sam

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019
Response from SAM on Oct 15, 2019
thnanking you

2/10 Terrible

Truong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible inn
They gave me key of room without clean up and all mess up . Smell’s not good and look dirty. I won’t come back or book for any friends to visit San Jose .
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from SAM on Oct 15, 2019
your feedback is important to us. regards SAM

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 1 night in Aug 2019
Response from SAM on Oct 15, 2019
Apllogy regards Sam

6/10 Okay

Ian

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this motel to be very clean and the staff very friendly. I was pleasantly surprised with it being on a busy street that the property was so quiet. It is in a very nice location of town with restaurants and a grocery store within walking distance.
Stayed 1 night in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Myself
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is ok
Good quite
Stayed 1 night in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day to day affordable
It’s good one to book daily
Stayed 1 night in Jul 2019

8/10 Good

Brian

Liked: Staff & service, room comfort
It works
The bath tube looks very old and needs to be cleaned
Stayed 1 night in Jul 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable accomodations at a reasonable rate.
This hotel offers reasonable accomodations at a reasonable price.It was everything I expected.nothing more & nothing less.
Stayed 1 night in Jul 2019