Ratings based on 2,190 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

June

Posted Jul 4, 2015
Convenient location Easy off hwy, easy to go north and south of el camino Helpful staff Great parking Comfy beds Awesome toiletries
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Wish I could have stayed longer...

Posted Jul 3, 2015
Pros: The price was good and I really like older, smaller places that are well kept.
Location: Arrived very late and was able to find a place to eat and a drugstore open.
Needed a room for the night after a late flight. Staff was so nice and helpful and the room was clean and looked recently remodeled.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant experience

Posted Jun 30, 2015
Pros: Everything.
We recently stayed at the Wild Palms for 5 nights. The front desk staff were welcoming and helpful. The breakfast, which was included, offered plenty of fresh and prepared options. It is a step up from larger, reasonably priced chain hotels with breakfast included. The food staff does an excellent job with presentation and breakfast options. The pool area is very attractive and welcoming. The hotel common areas were also clean and welcoming. The hotel appears to be an older facility that was revitalized, but our room and bathroom were clean and the bed and linens were very comfortable. Housekeeping was on the ball and was very responsive to our needs. This hotel offers all that is needed for a good nights stay along with a convenient location, convenient parking options close to rooms and very pleasant staff.
Comment from Hotel Management
Jul 2, 2015 by Sean H., Hotel Management
Thank you for your 5 star review! I am happy to see that while we had you in for 5 nights, we were able to remain consistently excellent for you! We hope that we have you with us again sooner rather than later! Cheers!
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Remodeled motel, but NOT for vacation

Posted Jun 22, 2015
Cons: Hall ways are terrible and yucky paint, and seem dirty.
Location: Nothing special, kind of close to freeway.
Good staff, nice pool, the rooms are nicely remodeled and the breakfast is above average. However, it still feels like a remodeled hotel. I night I paid too much, but the next 2 on expedia were very reasonable, including the nice breakfast. If the hotel is convenient, stay there but not for a nice vacation.
Comment from Hotel Management
Jun 30, 2015 by Sean H., Hotel Management
Thank you for your honest feedback. As we are still in the process of painting our hallways, we hope that you would try us again as we wrap up our soft good installation and property beautification. See you soon hopefully!
4 out of 5
Recommended
for Everyone
by A verified traveler

I was there for my granddaughter's graduation .

Posted Jun 15, 2015
The hotel was easy to get to their home and school. Since you have been remodeling the rooms seem to be smaller, although I do like the color scheme. The breakfast is a bit boring the same things every day. I travel to CA 2 or 3 times a year and stay at the hotel.
Comment from Hotel Management
Jun 23, 2015 by Sean, Hotel Management
Thank you for your review and positive feedback. We will take your recommendations for improving breakfast under consideration. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, CA

Posted Jun 3, 2015
The staff was friendly, helpful and nice. The room and grounds were clean and comfortable. I enjoyed a nice swim and some time relaxing in the hot tub afterwards. The breakfasts were tasty and I really liked the variety of food types. The food was cooked well and tasted great.
Comment from Hotel Management
Jun 5, 2015 by Sean H., Hotel Management
Thank you for your 5 star review! We aim to please and exceed expectations, and am happy to see that we did so on your recent stay. We appreciate your patronage and look forward to seeing you soon!
3 out of 5
by A verified traveler from Sacramento

In process of remodeling

Posted May 20, 2015
Cons: Better bed in the 3100 rooms.. Get a better vanity faucet.
Location: Lots of Food and shops close by.. Close proximity to expressway and freeways
I have stayed at the Wild Palms before and had better experiences. Reno of an older hotel.. Kicky and Kinda boutiquish.. This time the room was on the lower level and Hercules was upstairs.. Could hear snoring all night from either above or adjacent room. Bed was mediocre.. TV was had limited stations and not a great picture. And. Their faucets.. They have the same faucet in all the rooms I have stayed in.. They are very particular and hard to get shut off completely.. This place must be wasting gallons of water each day. Probably won't stay again..
Comment from Hotel Management
May 26, 2015 by Sean H., Hotel Management
Thank you for your feedback. I am sorry to hear that your stay was less than restful due to the noise from other patrons. If we are able to have you with us again we will do everything in our power to ensure that you receive a quiet room to your satisfaction. We thrive on exceeding guest expectations and we are up to the task of doing so again if we are fortunate enough to have you with us. Cheers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Das Hotel ist sehr schön

Posted May 20, 2015
Für amerikanische Verhältnisse in dieser Preisklasse eine gute Unterkunft. Freundlicher Empfang, in der Lobby gibt es ganztägig guten Kaffee und frisches Obst. Waren 2 Wochen in Kalifornien und haben viele Motels und Hotels gesehen. Hier gab es mit Abstand die größte Auswahl an frühstück, sogar Speck und Rührei
Comment from Hotel Management
May 26, 2015 by Sean H., Hotel Management
Thank you for your positive review! We hope that we are able to have you with us again sooner rather than later! Cheers!
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel to stay

Posted May 19, 2015
Pros: lots of greenery in courtyard
Cons: they must have microwave into each room
it is really different hotel but nice to stay, was currently going on remodeling. some paint smell was there but it was quit decent to stay
Comment from Hotel Management
May 21, 2015 by Sean H., Hotel Management
Thank you for your feedback. I am sorry to see that the recent renovations affected your stay negatively. If it is any consolation-- the paint is dry- and we would love to have you back for a more relaxing and inviting experience. Please do give us another chance to wow you with 5 star service and the product to match. Warm regards!
2 out of 5
by A verified traveler

Posted May 13, 2015
Very loud. Staff was sweeping the floor and bumping into my door late at night and early in the morning. Rooms need to be updated. Very little sound insulation from neighbors.
Comment from Hotel Management
May 18, 2015 by Sean H., Hotel Management
I am sorry to see that we failed to exceed your expectations. We are just finishing a renovation and I hope that we are able to impress you with a higher level of service and accommodations on your next visit. Warm regards.