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Best Western Capistrano Inn - San Juan Capistrano Hotels
Rating: 2.0 Stars
$117

Best Western Capistrano Inn

27174 Ortega Hwy, San Juan Capistrano - Map
 
 
Very poor desk staff............no phone etiquette skills,,,,,,,no interest or congeniality towards the guest......no conversational or desk manners,,,,,like they forgot who is the reason they have a job......it is not good enough to just assign the room and hope the guest goes away, without some genuine interest in the guest as a person ! More mature desk staff is needed. I have been coming here before the rooms were remodeled and the Inn has been made into a first class destination......don't spoil it with immature and non caring desk staff....give them a class in conversational skills and what it is like to treat people with respect, besides just "doing their job". "Just doing their job" is not enough.......the public they deal with requires more than facebook and computer skills or they should not get the job.
A Traveller
Situated in San Juan Capistrano, this motel is close to Mission San Juan Capistrano, The Coach House, and Rancho Capistrano …More

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    San Juan Capistrano Spa Resort & Hotel Guide

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